Instagram Customer Service Information & Exploration

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P.O. Box 77421, San Francisco, California, United States.support@instagram.comwww.instagram.com
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Instagram Exploration


For General Inquiries: +1-855-77O-779O

Additional Contact Number: 1.2083895740

Instagram can be emailed at support@instagram.com

Know More About Instagram


Instagram provides mobile video sharing, photo sharing and social networking services to the users. It is a totally free service and has a wide variety of features including digital filters, photo editing and many more. Instagram had more than 100 million active users as of April 2012.

The service is available for iPad, iPhone, iPod Touch and also for the Android camera phones. It is available in 25 different languages. Instagram was acquired by Facebook in 2012. The application is distributed among the users with the help of Windows Phone Store, Apple App Store and Google Play, as a result of which there are approximately 300 million users of Instagram as of December 2014.

Instagram is a service, with which users can share their photos on the social networking websites such as Facebook, Tumblr, Flickr, Twitter, etc. The service was launched on 6th of October, 2010. It was created by Mike Krieger and Kevin Systrom. The developer of Instagram is Facebook, Inc. The size of the Instagram application is 9.93 MB.

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Instagram User Queries

Customer care male
Prateek SharmaDec 07, 2016

Someone has made the fake account of my sister. He/she is posting edited pictures of my sister. The name of that account is pponiia11. So I request you to please block that account.

Reply
Instagram Customer Service Care Phone Number 300670
Ken LauDec 05, 2016

Hi,

I am new register ACC:szxkenlau, today i first time to connect my New Instagram account to my facebook, when i updated one of my photo to Instagram and Facebook, then i cannot log on again. Could you help me out, i had tried to upload my company license or any other ID copy, but even China i could not fill in, could you give a link or email address, so i can use Instagram?
thank you very much
Ken Lau .

Reply
Customer care male
Prateek SharmaNov 27, 2016

Someone has made a fake account of my sister. He/she is posting edited pictures of my sister. The name of that account is hpoonia617. I am sending the screenshot of that fake account. So I request you to please block that fake I'd as early as possible.

Reply
Customer care male
Prateek SharmaNov 26, 2016

Someone has again made a fake account of my sister. She/he is posting edited pictures of my sister. The name of that I'd is hpoonia617. I am also sending the screenshot of that fake I'd. So I request you to please block this I'd as early as possible.

Reply
Customer care male
Steve VazNov 24, 2016

Unable to access boomerang in my iPhone seven after updating to the latest version of Instagram.

Reply
Customer care female
KomalNov 23, 2016

Sir/Madam
I am having some problem with my account. As i post any photo and tag my friends, I am unable to tag some of my friends. Please give me some solution over this as early as possible.

Reply
Customer care male
Prateek SharmaNov 19, 2016

Someone has again made a fake account of my sister. He/she is posting edited pictures of my sister. The name of that account is prachi. Poonia79 I am also sending the screenshot of that account. So I request you to please block that account as early as possible.

Reply
Customer care female
Noura AltamimiNov 19, 2016

Hello, You’ve removed or disabled my Instagram account " @bl. Pi2 " without warning me. That caused a negative effect on my business. You have to tell me First if someone complaining. Because I do not know which goods and/or promotion of the sale of goods infringes on their trademark, also I do not know who's the complaining?
Anyway I need to resolve the issue and take my account back. This is the Report : 1582802235360770

Thanks you.

Reply
Customer care male
Prateek SharmaNov 18, 2016

Someone has again made a fake account of my sister. He/she is posting edited pictures of my sister. I am also sending the screenshot of that account. So please I request you to please block this account as early as possible. The name of that account is prachi. Poonia78.

Reply
Instagram Customer Service Care Phone Number 298717
Malay MehtaNov 17, 2016

Hello sir,
I am having Instagram account with user ID malay_20_10 since last more than one year, i just want your help for sign in my account. Actually my cell is got damaged and i tried to log in with my laptop, but unfortunately i forgot my password and on the other hand i am not using mail ID linked with Instagram account. So as you do not have any local service center in India, I am not in the position to re-open my account. I can give you my personal identities if you want for verification. Or we can talk through video call if you want other kind of identity verification. So please help me in logging in my Instagram account. If you can change my mail ID then also i can go further by my self

Thank you, .

Reply
Customer care male
Prateek SharmaNov 16, 2016

Some one has created a fake account of my sister. He/she is continuously uploading edited pictures of my sister. The name of that account is prachi_poonia. I am also sending the screenshot of that fake account. So I request you to please block that I'd as early as poosible. 8375858179.

Reply
Customer care male
Pardeep HoodaNov 12, 2016

Dear sir. Sir kisi ne ek ldki ki pik edit krke uspe kuch glet comment type kr diye hn. Isliye please un sbhi piks ko remove kr diya jaye or jisne bhi asa kiya h uske account ko remove kr diya jaye. 9654438949. Ye number JB Instagram pr search krte hn to tb wo piks aati hn isliye please un sbhi piks ko remove kr diya jaye.

Reply
Instagram Customer Service Care Phone Number 296952
Nishika RamchandaniNov 10, 2016

HELLO INSTGRAM HELP COMMUNITY
I NEED YOUR HELP I HAVE DONE BROKE UP WITH MY BOY FRIEND NOW HEIS USING MY ACCOUNT PLEASE HELP ME OTHERWISE DELETE MT ACCOUNT PLEASE ONCE HAVE A LOOK REGISTRATION DONE BY MEITS MY ID AT THAT TIME MY ID WAS NISHIKATHAKKAR22@GMAIL. COM AND PHONE NUMBER WAS +919904381971 NOW HE CHANGED USER NAME PLUS MY EMAIL ID AND NUMBER THIS WAS MY USERNAME NISHIKA_OFFICIALS NOW IT HE NISHIKA_OFFICIALSS PLEASE HELP ME PROVIDE ME MY ID OR DELETE MY ID I HAVE UPLOADED SO MANY PICS TOO HE IS MIS USING MY ACCOUNT.

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Customer care female
Nishika RamchandaniNov 10, 2016

DEAR Instagram COMMUNITY THIS IS MY ACC NAME WAS nishika_officials then he changed name and it was nishika_officialss now again he changed my user name and now it is nishika_official SOMEONE ELSE MEANS MY BOY FRIEND IS USING THIS ACCOUNT U CAN SEE OVER THERE FIRST MY MAIL AND NISHIKATHAKKAR22@GMAIL. COM WAS THERE PLUS MY CONTACT NUMBER WAS ALSO THERE IT WAS +919904381971 BUT HE HAD CHANGED MY ID PLUS PASSWORD PLUS EVEN MY MOBILE AND GMAIL TOO NOW I CAN LOGIN PLEASE HELP ME HE IS MIS USING MY ACCOUNT.

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Customer care female
Shreyasi TiwaryNov 06, 2016

I ve lost my Instagram account and now i am not able to recover my password of it. Even though i am havings mails of my account on my Google ID still i can not get it for new password. My insta account has some private sensitive photographs and information for which I am worried thus i request you to consider it as non authorised and delete my account named as shreyasimast.

Reply
Instagram Customer Service Care Phone Number 295957
Rasiq ShabirNov 05, 2016

I am not able to login my account from last ten days. When i try to login i get a access to my new account which got created by unknown information. So please help me to get back my orginal account so that i can use it as soon as possible. Hope you will look into the matter soon and will help me.

Reply
Instagram Customer Service Care Phone Number 295695
Jaspreet SinghNov 04, 2016

Dear sir,

My Instagram account Jaspreet_singh. 6262
Is not open. And my recovery email is not a linked a my account. My recovery email is ss3242666@gmail.com please help me with this problem then reset my password. I try to reset my password. It's show the send link my mobile number, but it's not received my mobile phone.

Reply
Customer care male
GauravNov 03, 2016

My account 9shout_you9 has been locked down due to uncertain reason telling my post not follows Instagram community. But I had posted anything which doesn't follow Instagram community guideline. So requested to activate it. And if there is any such post which doesn't follow your guide line delete it.

Reply
Customer care female
Shivani GulatiNov 01, 2016

Hey this is Shivani Gulati from India. I used Instagram since last four years. On 30 October i received a notification to verify my email attached to my Instagram id. I received that mail, but i cudnt verify it they have disabled my isntagram account. I had 37k followers and 602 posts its my real account and because it is having many memories of me i really need it back. Its an orignal account of me. I have all proofs and details. Even it is linked to my tinder id. Please enable it again. I am a regular Instagram user. Please this is causing me lots of trouble. I lost all my data. Please please help me out. Revert back. And enable my account shivanigulati07. Thank you.

Reply
Customer care male
Rajat GehlotNov 01, 2016

Meri Instagram pr two ID h dono hi ek hi nam se h
name:- Rajat Gehlot
or email id:- rjgehlot143@gmail.com
mobile number is:- 8233531233. Dono ID me ek hi num or ek hi gmail ID h
so please help me
me account delete krna chahta hu
so muje kuch batao ki me kese kru ye delete muje kuch ni samaj aa rha h muje delete krna bahut jaruri h
meri try tu understand my feeling and pleasezzzzzz help me.

Reply
Customer care male
RajfasNov 01, 2016

Instagram change my password and recovery mobile number so i can not opening my account. I have some important message in my account. So can you help me out from this problm. So i can open my account again and i get all the message back. Please help me out.

Reply
Customer care female
Fasiha MaqsoodOct 22, 2016

Hi there,
My name is Fasiha Maqsood . I deactivated my Instagram for little while now that I'm trying to log in to my account it always say this username doesn't exist. I distinctly remember my username. My username is Fasiha_m. Is there anyway that I can log into my account using my email address? If not how do I get back to my Instagram. Please address my problem as soon as possible. Your faithfully
Fasiha Maqsood .

Reply
Customer care female
Kajal JainOct 21, 2016

Please help I cannot acess my account I think someone hacked it please help me I tried to open Instagram it asks for contact number so that it can send me security code so that I can verify, but I entered my contact number, but still did not receive any security code please help.

Reply
Customer care male
PayalOct 17, 2016

This is sooooo unacceptable and frustrating. I'm unable to login I do not remember the username and password and not even the email address associated with. I followed your all steps still they are of no use. This is so bad customers service. I'm so disappointed with Instagram customer service. I want my login to Instagram.

Reply
Customer care female
PayalOct 12, 2016

I am not able to open and delete my Instagram account. It was hacked and now a days no-one is using that so I want to delete that account permanently. So please help me in doing this as soon as possible. I'm getting too much frustrated by this from last three months. 9717709442.

Reply
Customer care male
Steven ReynoldsOct 10, 2016

I need your help connecting my accounts. I purchased a new phone, and could not remember my Instagram account information. So I had to create another one. After doing so, I was able to find that account by following someone I had previously followed and saw and old post. I would like to either connect, or cancel the new one, and go back to the old one. I would like your assistance in doing so, thank you.

Reply
Instagram Customer Service Care Phone Number 290661
Deepak KumarOct 10, 2016

Hi,

i am using my Instagram account with the name of "lana_everything_is_possible". I request you to please resolve my problem urgently. I am unable to upload any picture in my Instagram page. I do not know why gain again Instagram team blocked my uploading rights. I request you please unblock my uploading rights very urgently. This is my FAN page.

Reply
Customer care male
Deepak KumarOct 10, 2016

Hi,
My name is Deepak and my Instagram ID is lana_every_thing_is_possible
please resolve my issue urgently. I can not upload and picture in Instagram. This is my fan page. For last one month again and again my uploading rights are blocked by Instagram. I reqest you to please unable my rights urgently. Please.

Reply
Instagram Customer Service Care Phone Number 290327
Shravani PatilOct 08, 2016

I HAVE AN ACCOUNT ON INSATGRAM SOME FEW DAYS AGO I FORMAT MY CELLPHOHE. BECAUSE OF FORMATTING MY CELLPHONE Instagram ID IS ON IS Instagram BUT I DON"T OPEN THE ID BECAUSE OF PASSWORD ISSUE. I CHANGED MY PASSWORD LAST seven TIME AND THE PASSWORD WILL BE RESETED. AFTER RESETED PASSWORD I SIGNING TO MY ACCOUNT BUT THE SHOW LIKE PASSWORD IS INCORRECT. PLEASE TELL ME THE SUGGESTION FOR OPENING MY OLD ACCOUNT AGAIN. PLEASE PLEASE PLEASE

MY Instagram ID- {soft_kapus_sofia} OR IN CAPITAL {SOFT_KAPUS_SOFIA}

AND I AM FROM {INDIA} YOU HAVE ANY CUSTOMER IN {INDIA} THEN TELL THEM TO SOLVE MY PROBLEM. PLEASE PLEASE PLEASE

YOU ARE MY LAST HOPE. PLEASE

NOTE- {THIS ACCOUNT IN MY ONLY ONE ACCOUNT ON SOCIAL SITES}.

Reply
Customer care male
Satish WayalSep 23, 2016

Myself police sub inspector Satish Wayal attach with samtaNagar police station, kandiwali east, Mumbai 101. I have a complaint of ladies whose name is khushi p desai and she has using a account on instagaram namel khushh_7, but some one creat a fake account on Instagram i-e. Khussh77. Let me inform who and when had creat this and what is his ip address.

Reply
Customer care male
Ridhabh ThakurSep 21, 2016

Sir my phone is been stolen and i do not have anything to excess. I Want my old Instagram prpfile back. Ihqve added the phone number Bt that number Is also stolen with phone and i cant remember my gmail account. Please help me sir. Username: Israeli_13
Phone number 9805877889
Email. Rishabhthakur18@gmail.com
please contact me 8894497889 Please sir.

Reply
Customer care male
Bhavesh VermaSep 10, 2016

DEAR SIR/MAM,
THIS IS Bhavesh Verma FROM INDIA (UJJAIN M. P) I FIRST TIME SINGUP MY
INSTA ACCOUNT BY FACEBOOK OR EMAIL BUT PROBLEM TO OPEN A ACCOUNT SO
PLESE TELL ME HOW TO OPEN MY NEW ACCOUNT PLEASE SIR

WITH WARM REGARDS
Bhavesh Verma
UJJAIN.

Reply
Customer care male
Shubham Kumar SinghSep 06, 2016

Sir, with due respects my Instagram ID shubham16_singh is not oprned by me from long days. But till now i opned it, but i forgotten the password. Trying many times it is blocked by insta. When i learnt my ids password it will be blocked. Please help me to recover of my old account. Please take necessary steps. My account is not link with facebook or email id. My email ID is shubham96816@gmail.com. And my contact number is 8603209216;7507353147.

Reply
Customer care male
Jogesh0001Aug 29, 2016

I am unable to find my Instagram account that was connected with my Facebook account and connect with my email Jogesh0001 @gmail.com)my Instagram user name is Jogesh0001 ) my contact number is 9478608000, but now anything is not working I am very confused and frustrated (help me)I shell very thankful to you. Please please help.

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Customer care male
Gerry HannestoAug 28, 2016

Somebody use my phone number in his account. Please check account name "celine siau" (celine siau ||). My Instagram account Gerry Hannesto (indonesia). My phone number 082187360558 and 08194145341. She upload naked pict/porn pict and us my number in his account and then alot off people add my line/whatssap. Its really disturbing me.

Reply
Instagram Customer Service Care Phone Number 277338
Jobin Cherian MathewJul 22, 2016

Dear Instagram,
I cannot login my Instagram account as this is my own account. I deleted my email which i have linked with these. Phone number also has been blocked. Please help me to login my Instagram account without verification code. Regards, Jobin Cherian Mathew .

Reply
Instagram Customer Service Care Phone Number 276050
Robin SinghJul 15, 2016

Respected Sir/Mam
From Today Morning my Instagram Isn't being getting Logging in. I used To Put My User Name And My Password it Open The Account Page For A Few Seconds Then It Turn Back To The Log In Screen And the message comes There is 'could not feed' I Have confirmed It throughout My Facebook I'd Robin Singh and My Contact No But is not Working How Can I Get My This Account back
hope for your Favorable Reply and Soon
ThankYou.

Reply
Instagram Customer Service Care Phone Number 275366
Jaskaran SinghJul 11, 2016

I am unable to find my Instagram account that was connected with my Facebook account and connect with my email jaskaranssingh190@icloud.com)my Instagram user name is Jaskarantatla)but now anything is not working I am very confused and frustrated (help me)I shell very thankful to you.

Reply
Customer care female
Shilpa RanaJul 11, 2016

HELLO TEAM,

I AM SHILPA RANA. I HAVE AN ACCOUNT WITH THE NAME OF SHILPARANA432 AND EMAIL IS SHILPARANA432@GMAIL. COM, I HAVE FORGOT MY PASSWORD AND WHEN I AS CLICK TO RESET THE SAME THEN MY ACCOUNT COMES USER NOT FOUND, PLEASE HELP ME I SENT YOU MAILS ALOT AND YOUR SUPPORT TEAM DID NOT REPLY, I WANT MY ACCOUNT BACK, PLEASE HELP ME AND REPLY ON THIS REQUESTFULLY.

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Customer care male
Karan GillJul 09, 2016

Hi Karan Gill my account is hacked hoe can i access my Instagram account? my email ID and user name has been changed. My email karangill9911@yahoo.com was changed on Instagram. New current email id-q10978. Tiatrapwyc1983@gamil.com i would request you to help me with my account watting for a positive reply.

Reply
Instagram Customer Service Care Phone Number 274848
Virender Singh BuraJul 08, 2016

My Mobile No. Is 9987796162. My ID is virenderbura and email liked to my Instagram is virenderbura@yahoo.com. Last week I have received one email from Instagram team wherein I was asked to verify pin. By mistake I have clicked on linked provided below pin in that email itself which was to remove email id. Now neither I am able to change my password. Please activate my old email ID ie. Virenderbura@yahoo.com to same account enabling me to use my account. Now I am not able to login. Please help.

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Customer care female
Nikitha RathiJul 06, 2016

Hello this is Nikitha Rathi here i was having already an account on Instagram by nikitharathi2016, but due to some technical reasons in my phone i have to format in which my Instagram account also washed away so i have forgot to login my account i have created new one by the same name now the problem is i want my old ID is it possible or not and want to delete my new ID by name nikitharathi so is it possible or not i want to know
waiting for your positive reply
thanking you.

Reply
Customer care female
AkshuJun 28, 2016

Hi
Akshu Pawar Here,
My Account is Hacked
How Can i access my Instagram account ?
My Email ID and username has been changed. My Email Akshu pawar33@gmail.com was changed on Instagram. New Current Email id- letestguddi@gmail.com an afterwards by a hacker it was renamed to a new name i. E. Spidy_girl1 again it has been renamed to moons_girl1 i would request you to help me with my account waiting for a positive reply.

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Customer care female
AasthaJun 26, 2016

Me and my friends have been receiving abusive messages and tags on the comments on Instagram account by the name coldriotme. This has happened many a times in the past by various fake accounts and is intolerable now. I request you to provide me details of this fake account or any information be it location, Facebook or gmail account of this person, linked account as soon as possible. I hope you will help me soon.

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Customer care female
Preety KaushikJun 19, 2016

Hello sir my name is preity kaushik from India Allahabad. My problm is that whenever i can enter my password on my Instagram account. My password has been show incorrect many more times i had try to correct it. Bur, but always i waa fail. Pleaae suggest me what i can do in this case. How can i restart my insta account. My insta user name is pretty kaushik.

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Customer care male
Sukhdarshan ChouhanJun 18, 2016

I temporarily disabled my account a few days ago due to some reasons, but now when i am trying log in again it says user name does not belong to an account. After that i click on "FORGET" and searched my account via entering my user name "sukh_darshan" and it send a mail to my email ID for changing password. So i changed my password, but when i try to log in it says user name not found. I have tried everthing which i can do, but all goes vain. Please help me in finding my account.

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Customer care female
Savannah RichardsonJun 15, 2016

His my name is savannah my Instagram account is paarttynextdoor
and i set my account, but my phone got rebooted and i lost everything i keep trying to get into my Instagram account, but i do not remember my secuity code it keeps saying it can only send every 60 seconds and ill wait 60 seconds and it will continue to say the same thing i really do not want to loose 3k if you could help me get back into my account i would be forever grateful.

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Customer care female
Tiffany HazenJun 10, 2016

My Instagram account (which I have had for several years without incident), has been deactivated by Instagram. I have tried contacting Instagram SEVERAL times to discuss this further, but I haven't received any response from Instagram. I am extremely disappointed that Instagram has taken this measure without any communication to me beforehand. Furthermore, to put clients in a position where they are unable to contact someone who can address the issue is really unacceptable. I have tried filing an appeal on the site with no acknowledgement. I have also tried emailing Instagram, using an email address I found on Google. However, the email was returned to me as undeliverable.

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Instagram Customer Service Care Phone Number 269323
Major J BanksJun 09, 2016

I have complained to Instagram concerning my account that was hacked, I only got a message to ask me to send another email, but I have not gotten a response again, my account is still hacked, please help to get it back, the account is btominsi, please help retrieve my account so it wont be used for duboius acts.

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Customer care male
Mehakdeep SinghJun 08, 2016

Instagram is not working in my Lumia 520 window phone. I reset my phone many times. I also uninstall and install Instagram in my phone. I also update software in my phone. But my problem is not solved. When I open Instagram in my phone it is not work properly and it is close immediately. Please give me any solution for this
Mob-9855261848.

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