Illinois Link Card Customer Service Information & Exploration

1.800.843.6154, 1.800.447.6404   Call By Skype
100 South Grand Avenue East, Springfield, Illinois, United States

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Illinois Link Card Exploration

The Illinois LINK card provides various advantages to the Food Stamp recipients. The card looks similar to the credit card, but has the picture on the left. Monthly a pre specified fund is available to the member through the Illinois LINK card. The card is used in the similar way as the credit cards and ATM cards are used. Illinois Link Card holder swipes the card in the machine available at the grocery store. As it used, the amount spent on food is deduct from their account. The training is provided to each card holder.
Ceremonial Contact Number of Illinois Link Card for General Inquiries / Support
Phone: 1.800.843.6154 / 1.800.447.6404
Valuable Contact Number of for TTY Users
Phone: 1-877-765-3459
Ceremonial Contact Number of Illinois Link Card for Report Fraud for Cash, SNAP, or Medical Assistance Online
Phone: 1-844-453-7283
Ceremonial Contact Number of Illinois Link Card for Illinois Link Help Line
Phone: 1-800-678-5465

Important Information About Illinois Link Card

How to check Link account balance
  • Customer can check Link account balance from last receipt
  • Visit the Illinois Link Card Website
  • Customers can also check their Illinois Link Card balance at a store that accepts the Link card
  • Some stores will give the balance at their service desk without making a purchase

If Link card does not work its because
  • The card is damaged. Customer need to get a replacement card
  • The card has been de-activated because it was reported lost or stolen
  • The wrong PIN was entered 4 times in a row that also might be the reason

Contact Illinois Link Card

The main focus of Illinois Department of Human Services is to provide complete customer satisfaction to its existing as well as new new customers in order to make life easier for them. Illinois Department of Human Services understands that at present the best way to expend the business depend upon customer satisfaction and for that Illinois Department of Human Services has opened many helpline numbers. Customers having any query, complaint, issue or feedback related Link Card can contact the department through below given information.
Location: 100 South Grand Avenue East Springfield, Illinois 62762
Telephone Number: 1-800-843-6154
Official Website:
Hours: 8:30 am - 5:00 pm

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Illinois Link Card User Queries

Customer care male
YamikoMay 23, 2016

To whom it may concern: My name is Yamiko . I tried to use my Link card at Aldi, but the transaction did not through. I called the 1-800 link number and it said that I have money in the account. I do not know why the card did not go through. It should a balance of 0. 00. I would appreciate it. Thanks.

Customer care female
Laurie HarrisSep 24, 2015

After reviewing my Link balance online I saw no future credits to my account and want to know why I was not notified of this.