I was injured at your resort I was working very well with Toffel ( Jamaica Rose Hall )and the insurance company regarding my claim, then about three weeks ago they stopped communicating with me regarding the status of my claim. As I told Toffel, I am in the process of planning this years family Summer vacation, and we plan on choosing Iberosatr again,, but a lack of response will drive me to book with another resort. We have been very pleased with our vacations at Iberostar,, but this recent situation regarding a lack of accountability is not faring very well on Iberastar brand. A lot of my family and friends also use Iberosatar, and want to know what the outcome of my situation will be. Please contact me within 48/hrs. Thank You Mr. Koryak.