Actually no. I was calling to make a payment using the Western Union service for my monthly car lease payment. Was running a bit late close to grace period end and service was down for repair. Will try again a bit later, but wanted to get payment in today.
I have read over the file of recent messages below and I am very disturbed about how your customers seem to be treated. I hope that my experience is better.
I called at 2pm 6/26/15 and was transferred 3o4 times and left in "limbo". " your call will be answered shortly" for over fifteen minutes. I have a complaint about my account with Hyundai. I want someone from Hyundai to call me so I can get my business records with HYundai properly stated. I await your prompt response. Thank You.
No complaint I wish to instead thank the person I had just talked to on the toll-free number at 2:43 pm CT because she was a ray on sunshine on my cloudy mood I appreciated her understanding and hope all goes well with her, also. Thank you.
I would like to extent my lease because i have to leave the country for emergency and they say no i can not the rep name is Jasmin S very rude no supervisor, no Manager available very poor customer service.
I financed a vehicle from Hyundai and I was robbed of my identity and of my little money put down by the dealership and what was I told nothing and what did I get in return nothing fucked credit that's what and debt to a friend. That was my first vehicle and the worst experience.
I have called three times and been told that someone w ould contact me in 24 hrs. They never have. I need someone in the reinstatement department as my car has been repossessed and time is running out. I want the car and I need to know what I have to do to get it. Your stalling is putting my options in jeopardy. Please contact me tomorrow at 312-814-8282. Thank you, Beverly McFarland
I believe my 2011 Hyundai Tucson was repossessed, but cannot get any info from HMFC. The local sheriff also contacted the numbers on the web site to no avail. I need a confirm or deny from HMFC so that may file a stolen vehicle report. The only answer I get " I can not give you that information" What is a person supposed to do. I believe they picked Up the vehicle, but can not verify... Police won't do a report with out correct info. HELP!
Cannot log onto website to make payment. Tried changing my password, made sure I had my user name correct. Will have to call into toll free number