Hsbc Egypt Customer Service Information & Exploration

19007 / 202 3535 9100 / 022 - 66668815   Call By Skype
Zamalek, Cairo,

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Hsbc Egypt Exploration

HSBC Bank offering a extensive variety of financial and relevant financial services through a system of 85 divisions, 13 models and 259 ATMs. The HSBC Egypt was renamed Hsbc Financial institution Egypt in Apr 2001. Hsbc Bank Egypt is one of the biggest worldwide banks. The bank was founded in 1865 as the Hong Kong and Shanghai Banking Corporation and than it become HSBC Holdings plc in 1991. HSBC has ruled the world by offering high quality of services and products with affordable price tags or lists, the multinational corporation in United Kingdom is been considered as the glob's fourth largest banking association.

Some Important Contact Details of Hsbc Egypt

HSBC Egypt, has promoted all the contacting numbers, so that the people living in the regions of Egypt can get all essential information about the HSBC Egypt, as well as get information about services, and products providing by HSBC Egypt. Below are mentioned the important contact details of HSBC Egyptt.

Contact Number of Automated Phone Banking Service New Clients
Phone: 19007 (within Egypt) / (202) 3535 9100 (from outside Egypt)

Contact Number of Automated Phone Banking Service Existing Clients
Phone: 0800 (within Egypt) (202) 3535 9800 ( form outside Egypt)

Additional Contact Numbers of HSBC Head Corporation

HSBC, as one of the major and ruling financial corporation in London, United Kingdom, the corporation provides all kids of Baking and Financial Services in the regions of United Kingdom as well as throughout the wold. As below are mentioned the other contact details of HSBC Headquarters.

Contact Number of HSBC Premier (Toll Free)
Phone: 022 - 66668815

Contact Number of Personal Banking
Phone: 022-40422424

Contact Number of HSBC Advance (Toll Free)
Phone: 022-40422427

Contact Number of Credit Cards
Phone: 022-66800001

Contact Number of Corporate Cards (Toll Free)
Phone: 080-25589696

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Hsbc Egypt User Queries

Customer care female
Nagla Kamal Eldin MarzoukJun 22, 2016

Subject: Wire Transfer Reference TTNSCQ19028MNYN
Nagla Kamal Eldin Marzouk
Account: 013 030903 013
Form for wire transfer to my son was completed on June 2nd, 2016 at the Maadi Club branch
for the amount of US Dollars 500 to the following:
Aly Salem
Citi Bank
Account: 9954599043
ABA/Routing : 021000089
Bank Address: Citi Bank 322 W23r St. New York, N. Y

Reason for transfer was to help cover partial personal living expenses for my son Aly Salem who was at that time off employment. Up to date June 22, 2016 the above amount failed to reach my son Aly Salem (beneficiary)after checking with his bank in person and they have confirmed that no amount was received to that effect and that should there have been any delay their end they would avise him of such. Mob 01060555964.

Customer care male
Rainer BoegnerMay 25, 2016

I try to get a hold of HSBC Bank in Cairo/Egypt. I got per email a phone-number, mobil-number and an email-address. When i send an email, it comes back as "undelivered mail return". I have a lot of customer to recommend in Egypt, but i am afraid to recommend your bank. Is that the way you try and respect the people in your country, beside me? God bless You. Your Rainer Boegner .

Customer care male
Ehab HeninAug 11, 2015

To whom it may concern i like to share my problem i owe money in my credit and some one from your side call me asking me to do payment i Spock to him nicely and said i am employee its not easy for me to do it if you could give me chance until the end of the month and i will do it his answer was i do not want to listen or hear you shit story and he said you will do payment tomorrow or not, when i ask him how you talk to me like this he put the phone down on me i really felt very bad, and very insulted of the way he Spock to me then i phoned him back i side to him i know i owe your bank money, but that doesn't give you the right to speak to me this way i asked him whats your name he refused to give it and put the phone down again, i could succeed to get his name by his phone number with program in my phone true caller his name is (???? ???????? 01276995117) he really caused big harm and i am not feeling well i hope this complain will help other people to avoid his poisonsthank u.

Customer care female
CsillaJul 30, 2015

Dear Mr/Mrs, I would like to know what are the conditions of an international transfer from Egyptian bank account to European one? Between private customers (not business ones). - Do you need to have a special bank card for this/or any bank card is suitable for this service?- Do you need to prove the origin of your money (by salary document)- and your reason of sending has to be official (like payment of bill or it can be private - as you send it to a friend, family member)?Thank you in advance, Csilla Anett Cs.

Customer care male
Elsayed ElgamalApr 06, 2015

I lost my HSBC card " advance", I need to create a new one please contact me 01222197985.

Customer care male
MahmoudSep 30, 2013

to whom it may concern
hi,I would like to introduce my problem with customer service in HSBC bank in Egypt my complaint is I called the call center to ask them to make a block on my credit card they already have made that then when I found it rapidly I recalled them and asked their help to make re activation for the blocked card and they already did and I used it usually and then when I tried to use it again I surprised that my credit card is closed I called them again they told me that my card was closed then I went the very next day to the nearest branch to know What happened with my card and end up with me to apply for a new one actually that I applied for new one in September 11th,2013 and then all day I am calling both the call center and HSBC branches they told my sorry for late, but We do not know Why the card center doesn't response So That I am Introducing my complaint to you to help me I need it necessary with deep thanks and kind regards

Customer care female
Soheir guirguisAug 14, 2013

I am a premiere customer of Egypt. I am living now in london, but travel frequently to the USA too.
I am unable to access my accounts online due to the new system of secure key process.
Tried to get one online, but failed.
Kindly advise possibility and prvocedure i can use to access my accounts online.
My email is
I hope this complaint will help me in resolving this really annoying problem and Thanking you in advance

Customer care male
Eissa EldefrawyJul 19, 2013

Dear Sir,
I am a customer at HSBC Egypt. On Sunday, July 11th, 2013 I called HSBC hotline asking for the fees of a renewal of my current Debit card they told me I will pay 40le and my current card will be suspended for five working days. I assured to them that I cannot afford five days without my debit card and I do not want this service. After that the deducted the amount from my balance. I called them asking for what happen they claimed that it was happen by mistake and my money will be refunded shortly. I made the complaint on Tuesday, July 14th, 2013 and until now I did not receive my money