We are trying to locate a guest details which was given to our Hotel, reservation was confirmed with a card via GDS and we were contacted my our banks to confirm the card details provided belong to someone else. Value is large and all information received via GDS for this guest is invalid.
Please assist in retrieving information on this booking urgently.
Contact me on Reshma.Maken@hyatt.com or +27 11 280 1210 / +27 72 154 3444
The guest name is Taurai Kamusori checked in at the Hyatt Regency Johannesburg Hotel on the 10th August 2013.
Your immediate attention to this inquiry is kindly requested.