This s regarding an invoice I received for $30. 74 Euros from a Florence Italy car rental from October 28 to November 6. We had rented a GPS that caused daily frustration because it did not hold a charge and came without an electric cord. When we removed the adapter to plug in a cell phone, the GPS stopped working. The agent at Hertz was very kind and said he would not charge us for the GPS. Today I received invoice 756983 and contract 346767691. Would you please credit my bank card for the charges?Thank you.
Hello I just returned from Italy returning car on 14 Ottobre in Frosinone. Contract: 34/6022670. one Ottobre pick up in Siena. At pick up it was pouring rain. Office busy-CustServiceRep no mention about checking car damage. Had me sign Scheda Condizioni del Veicolo. At drop off charged 109 Euro for Danno Stimato. Pleasecheck previous rental this vehicle for prior damage.communication was difficult due to my poor Italian, combined frustration of the CSRepresentatives to effectively communicate in English with me I appreciate your assistance and look forward to hearing from you soon.
In reference to my car rental number 345000681, please provide a written incident report regarding the damage incurred to the XC60 Volvo in question. Thank you.
MY name is Anthony Ammirato I rented a car in catano, it I have a accidentand I need a cost matrix. MY agreement number Is 34/4988490 can you email me the information at firstname.lastname@example.org thank you Anthony Ammirato .
This is to let you know that some one is using your company to post funny charges to your customer's credit card. My credit card was just charged twice by Hertz Italiana SPA. I did rent a car in Rome in April 2015, but when I returned the car I paid for all services. I have not received a bill from you stating the reason for any extra charges and my bank suspects that this is an scam. As it is I asked my bank to refuse payment on those charges.
I rented a car (C Ford Max) from Hertz in Italy-Rome Airport, Fiumicino on 21/03/2015 and returned it on 04/04/2015. Reservation number is (G50322731C9). My issue is that when I rented the car they held an amount from my Visa as a security (insurance) deposit. The problem is since I returned the car still the amount (on hold) I already contacted the company many times and nothing happened. Note: I received an email from the company on 05/05/2015 that they already sent a request to my card provider to release the hold amount, since that time I follow up with my card provider, but still they have not received anything from Hertz CompanyMay you please fix this issue because it takes too much timeRegards, Mohammed Alabbas Mobile number 00966507276466.
I rented a car (C Ford Max) from Hertz in Italy-Rome Airport, Fiumicino on 21/03/2015 and returned it on 04/04/2015. Reservation number is (G50322731C9). When I rented the car they held an amount from my Visa as a security (insurance) deposit. The problem is since I returned the car still the amount (on hold) I already contacted the company many times and nothing happened. Note: I received an email from the company on 05/05/2015 that they already sent a request to my card provider to release that hold amount, since that time I follow up with my card provider, but still they have not received anything from Hertz companyMay you please fix this issue because it takes too much timeRegards, Mohammed Alabbas Mobile number 00966507276466.
I have to pay 42, 70 Euros ( hertz Italiana 28/01/15) on my credit card. Please can i have more explications about it, i do not understand. I had a car (Hertz airport Palerma) the first week of september 2014. Thanks for your answer. Jean-marie. Giroud@orange. FrMy phone number is 00330617161305.
Beirut Jan 15, 2015Dear Sirs, My name is Moussa Rizk and I am from Lebanon. I rent a car from your company HERTZ at the airport of Malpensa last summer from 15th of August to 24th of August 2014. A week ago, my debit card was credited for a sum of 43 Euros, perhaps a parking fine during my stay. Yesterday 15th of January at 14:40, this same amount was credited six times during the same minute 14:40 to the account of : Hertz Italiana Spa Ita. Waiting urgently for your answer. My mail: Moussa. Rizk@gmail.com. My phone number is 9613661455. Thank you in advance, and I am sure a company like HERTZ will not tolerate such a mistake or at least will give full details about what happened. Waiting and hoping to hear from you soon, Thank you in advance Moussa Rizk.
I am trying to resolve a problem with the rental record number 346041242. I emailed email@example.com and have had no response. I would appreciate any assistance.
Cecilia Del Cid
I am trying to resolve a problem with rental F93222029C6PRTG. Emailed firstname.lastname@example.org and have had no response.
I would appreciate any assistance!
Received two charges for 42.35 Euros on my credit card for the same day. What are they for and is one of them a duplicate charge? Is there suppose to be two charges or one? Please let me know. Thank you.
I have called four different numbers trying to get someone to answer. Returned a car today and I am missing a purse with passport and credit cards. I think it might have been left at Di Vinci airport terminal about 4:o0 pm today, 22/06/2013 no one answers the phone
I rented a car on Sat June eight in Rome...automatic compact car...Hertz Rome told me the only automatic cars they have we're large cars.I am having great difficulty and fear an accident driving in the small towns of Italy.I want to switch to a smaller automatic car immediately.I am staying in Panzano in Chianti.My name is Robert Bousquet...phone number..011 44 7834 408458....please call ASAP...thanks....today is Wed 6/12