Hampton Bay Customer Service Phone Number

Hampton Bay

Hampton bay is an retail company that deals in ceiling fans, lights and furniture. Hampton bay is one of the most popular brand of ceiling fans in the market. Hampton bay company make 270 different ceiling fans to Match any taste, style, or need. The hampton bay company is the largest retail company. The hampton bay company product such as hampton bay ceiling fans, hampton bay Lights, hampton bay furniture, hampton bay air Conditioners.

Hampton Bay Address

The address of Hampton Bay is New York, United States.

Hampton Bay Website

The Website of Hampton Bay is www.hamptonbayshop.com.

The postal and official address, email address and phone number (helpline) of Hampton Bay Service Center and Hampton Bay customer service number is given below. The helpline of Hampton Bay customer service number may or may not be toll free.

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Hampton Bay Customer Service Number Delineated Here With Complaints and Reviews

Lloyd Noel Customer Phone Number
Mr. Lloyd Noel SaysAug 05, 2015

We purchased your Hampton Bay Westbury 7piece Patio Dining Set two years ago this month. The set gets used approximately four times a year in our Florida home. Both swivel chairs are broken due to poor aluminum welding in the support frame. I tried to do a repair on these breaks, , but no success. This is a safety issue which caused injury to a child when the chair collapsed. It would be wonderful if these two chairs could be replaced with a similar design except better quality workmanship.

Vicky Steenson Customer Phone Number
Ms. Vicky Steenson SaysJul 14, 2015

I purchased a Hampton Bay patio set from the Home Depot late last year, please see the photos attached at the fading that we are experiencing. It's very disappointing that we spent all that money and not receiving the quality that we should, please let me know what your policy is. I also wanted to let you know that the table was indoors all winter and is under a covered area.

Hampton Bay Phone Number Customer Care
Karen Giombetti Customer Phone Number
Ms. Karen Giombetti SaysJun 22, 2015

I just purchased a two wicker chairs from home depot in Secaucas New Jersey. I just put them on my terrace and noticed that the seam on the seat cushion is shredded. To me, it looks like the fabric is dry rotted. I have pictures and will send if you give me an email address. Please help.

Scott Customer Phone Number
Mr. Scott SaysApr 21, 2015

Bought a Hampton Bay 31 inch solar garden light. Needed a battery. Called the number on the information with the light at 1-925-777-0388. After a million calls to this number with no response I am very frustrated. All I need is a battery please. Also, you cannot find these batteries on the internet. What a joke. I will never buy your product again and I am sure you wont respond to this as well. UPC CODE 9629600225.

Customer care female
Ms. Jill kunkle SaysMar 31, 2015

We purchased two set of solar lights last summer 11688 we loved these lights lined the front of our home with them, discovered one of the tops where the battery and bulbs are located are rusted the bulbs are falling out can we get a top replacement for these lights really do not want to purchase another set not even sure if they still have them we loved the bronze and the style. Thank you Jill Kunkle

Mark V. Porio Customer Phone Number
Mr. Mark V. Porio SaysMar 09, 2015

I purchased three haven ville ceiling fans from Home Depot a couple of months ago. I was customizing my unfinished basement. Upon completion I installed two of the fans. The third fan To my surprise upon opening was missing several items. I returned the fan to Home Depot, I didn't have a receipt they told me the item was "discontinued" and told me the fan was marked down to a "PENNY"Now I'm upset, I'm missing the ceiling column cover. The bracket, the three fan blades, the others are scratched, and the light bracket that hold the lighting kit on. The were marked down from $129 (I think) to $99 which I paid. Please help.

Customer care female
Ms. Georgia Dearden SaysJan 30, 2015

I am writing to tell you I am very UN-impressed with your product! We bought two wall scones from home depot and your horrible manufacturing of lining up the lines and the glass cover to go together does not hardly fit properly. Therefore there is stress on the glass cover. Also with that, once we were done had turned the lights on for 20 minutes after we turned them off the glass had cooled off and split right down the middle. I do not live close to town to go replace my glass covers, so I have now wasted my time and gas driving there not only once but now twice because the second light cover has also now cracked right in half! I don't know if there is anything you do in this situation but now I am thinking of getting rid of your horrible lights completely if I am going to be having to waste extra time and money if they keep cracking when they are not supposed to be. Thanks Georgia Dearden

Customer care female
Ms. Thomas Ford SaysJan 22, 2015

I need 3 (Three) white flexible track lighting pendant Adaptors - EC0210WH. I tried to order online via Home Depot, but they are out of stock and I was told they will not be restocking this item. We have a Hamptom Bay track light and would like to add additional lights.

Customer care male
Mr. Richard Plant SaysJan 16, 2015

I have a Southwind V fan with light which an electrician is moving to another room. He can't tell where the green ground wire attaches to the fan rod (not the ground on the holding bracket). I removed the rod ground wire when I took the fan down from its previous location, alas. Can you help?

Customer care female
Ms. Olivia Hawthorne SaysDec 29, 2014

I have a Hampton Bay ceiling fan and my glass dish that covers the lights cracked and broken I need a replacement globe cover The fan has two opens one for light and one for fan controlMy contact number is 2514907378ohawthorne@bellsouth. Net.

Customer care female
Ms. Shari Friesen SaysDec 28, 2014

We received a "torchiere with reading lamp" floor lamp for Christmas. My husband set it up in the afternoon of Christmas day. two days later, my daughter and two year old grandson were sitting under it with the reading lamp on and the glass of the reading lamp blew out. It broke into three pieces hitting my daughter in the arm and burning her. I felt the need to let you know as I feel this product should be recalled or someone could get seriously hurt.

Customer care male
Mr. Keith SaysDec 27, 2014

Purchased a Hampton Bay Altura ceiling fan 56 at Home Depot. It was purchased Nov. 15 2014 and the receiver and motor died on Dec. 22 2014. So far all I've gotten is the run around, and no offer to replace " Receivers on back order" or " We'll see if our supplier has the motor in stock, we will return your call. If Hampton Bay cannot stand behind their products, they should quit building them in China, and start building back in the US, then maybe they will start building a quality product again. Extremely disappointed.

Customer care female
Ms. Lynn Heller SaysDec 25, 2014

I bought two boxes of Acorn Solar Path Light six pack (Item number 1000 020 923 Part is referenced as "C Shade") as a gift for Christmas. One of the glass enclosures is broken and I was hoping to receive a replacement. Please advise. Thank you.

Customer care male
Mr. Ken SaysDec 24, 2014

I need to order the glass globe for an Hampton Bay Antigua plus 56 inch oil rubbed fan. I need to send it to Dallas Texas as I am in Honduras and cannot call a toll free 800 from here. Please e mail me a direct line to call so I can get this ordered.

Customer care male
Mr. Ken SaysDec 24, 2014

I need to order the glass globe for an Hampton Bay ANTIGUA PLUS 56 IN OIL RUBBED fan I need to send it to Dallas taxes as I am in Honduras and Cannot call a toll free 800 from here. PLEASE e mail me a direct line to call so I can get this ordered as soon as possible.

Customer care male
Mr. Michael Romano SaysDec 23, 2014

This is not a complaint. I just purchased a wood decorative wall plate cover w10768-DSL-??? And was wondering if you knew any company that sold a outlet that would match close to your product? Thanks, Mike.

Customer care female
Ms. Toni Vaught SaysDec 20, 2014

I have received two electric fireplaces in the past three weeks and both have been damaged. This is after picking them up at Home Depot and both boxes were opened, one was even in the box upside down. What is going on? Is this being shipped in this condition or do you need to check with your shippers? This will be four trips to Home Depot and still no product. I usually have a great experience with Home Depot I guess this is why I am so upset.

Customer care female
Ms. Patty Kiloh SaysDec 17, 2014

Not really a complaint,but a need. I dropped and broke the glass for a new Hampton Bay flush mount fixture that I was installing. I need to get a new glass for it. The ceiling light is SKU 533 656. It is a flush mount fixture, antique brass finish, white glass, assembled dimensions 13. 75 x 4. five in. The numbers on the scanning bar are 28515 56724. Can I get a new glass please?

Customer care male
Mr. Hedayat Solaimani SaysDec 15, 2014

Bought a pair of lanterns with motion sensors and after only a little over a year the sensors do not work. These wall mounted lanterns were quite expensive at over $54 each. I would like either replacement lanterns or a refund. I am very disappointed. Model number 592 082. Please let me know. I purchased them from home depot.

Customer care male
Mr. Lamar Burd SaysDec 11, 2014

I have two Motion Detector lamp fixtures, model/catalog number 561456. One is working OK in the auto-detection mode, but the other one comes on without any motion/heat (infrared) signal and won't go off again unless the wall switch that powers it is turned off. I tried "resetting" it by doing the off-on-off-on maneuver outlined in the instructions. I did this twice; once to get the light off and then once again to put the light back into the auto-detection mode. This seemed to work, but the light came on without any infrared signal and would not go off again. I suspect the control circuit board is faulty. Can this be obtained from you? I'm fairly certain I could switch it out with the old one and see if that is the cure. LamarBurd.

Customer care female
Ms. Michelle Kozak SaysNov 27, 2014

I bought a Hampton Bay fire place in September and all it does is click and the flames run backwards. For the money I paid 189. 00 it should have lasted more the two months. I would never buy or recommend this fire place to anyone. The name of it is Derry infrared electric fireplace model number.

Customer care male
Mr. louis SaysNov 24, 2014

I'm interested to purchase this item "Fall River 7-Piece Patio Dining Set with Dragon Fruit Cushions (Model # DY11034-7PC-R)". Before I do, may i know what specific type of fabric is used for the cushions? Is it Sunbrella fabric? Hope to hear from you soon. Regards, Louis

Customer care male
Mr. Mike SaysNov 14, 2014

I have a Hampton Bay ceiling fan and now about three years later, the fan will not respond to the remote. The remote LED does not light either. I have replaced batteries to no avail. Can you assist me?

Customer care male
Mr. Michael D Gustafson SaysNov 11, 2014

I just finished putting together a ten x ten ft patio. When opening up the package of roof fabric, i was disappointed to only find the awning piece and the top piece as well as the vent piece were missing. My wife called and verified the order from home depot and confirmed that in fact we did purchase this patio. So the response was that it was an inventory item and would be shipped in seven to ten days. This message to relay a number of items, first how could these two items be forgotten in packaging and as a service to the customer, i would like to see the items shipped sooner than later because I am very disappointed that something like this would happen. Therefore, it would be nice, if Hampton Bay would throw in the bug screens as a complimentary gift for the error and then i do not have to tell people about why the top of the patio is missing in conclusion. I am hoping that when my wife referenced the top missing that the warehouse people send both pieces.

Customer care female
Ms. Pamela Randall SaysNov 04, 2014

I purchased an Arrow outdoor Gazebo by Hampton Bay a couple years ago from Home Depot. We absolutely love it. After about five years the canopy started to rot and tear. This past spring, i purchased the replacement canopy and new screen for it. About 3 to 4 weeks ago, we noticed the canopy is already starting to tear and come apart. It's only about six months old. We were very disappointed, so i contacted Home Depot and they told me to contact you directly. I believe it's dry rotted or something. Is there anything that can be done about this? I think it should have last longer than this considering the first one. Last three times as long. Thank You, Pam Randall.

Customer care male
Mr. Brian Crawford SaysNov 03, 2014

I have no received call or answer. I contacted you a week ago and I was told I would be hearing something. I have a kitchen full of your cabinets. I need some replacement of some white doors.

Customer care female
Ms. Michelle Sprecher SaysNov 03, 2014

To whom it may concern. I purchased the three light chandelier from home depot today. I am missing two crystal drop pieces. I have the chandelier all put together already and i do not want to take it apart to return it. It was not easy to put together and was very time consuming. My Sku.

Customer care female
Ms. Nancy Dillon SaysNov 01, 2014

I am trying to determine, if the Bloomfield Woven three piece patio set will be available. It is highly rated, the proper size i need. The moss cushions match the decor perfectly. I would like to purchase this set, but it has become impossible. Please advise.

Customer care male
Mr. A. Brooks Palmer SaysOct 30, 2014

I purchased five 52" Hampton Bay ceiling fans 11 and 1/2 years ago for my new house. All worked good until one in my living room starting smoking. The motor barely moves the blades. Do you have a lifetime warranty on all your ceiling fans? I really like the fans. I have and would prefer to keep them. What do I need to do to obtain a warranty?

Customer care male
Mr. Brian Crawford SaysOct 30, 2014

I remodeled my kitchen approx. six months ago and purchased your white cabinets. On two of the 36 x 30 wall cabinets I have damage on three of the doors. I need two right hinged and one left. I contacted Home Depot and they sent me your contact. Thank you, B. Crawford.

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