Globe Telecom Customer Service Support Information

+63 2.730.1000    call by skype, if installedMandaluyong City,

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More Customer Service Information

Globe Telecom : +63 32 415 8575

Mobile: 211

Sales: (02) 730 1010
Loyalty: (02) 730 1300
Roaming: +63 2 730 1212

Globe Telecom Hotline Number
+63-2-7301000, for customer support +63-2-730-1010, for sales related inquires.
The mobile user can dial 211

Globe Telecom SMS
You can send SMS to customer help desk for your queries, something like this:
SMS Text "HELP" to 1234

Store Location

Upper Ground Floor, Ali Mall II, Araneta,
Center, Cubao, Quezon City

Fairview Terraces Ayala
3rd flr 3054-3054A Quirino Highway cor. Maligaya,
drive Brgy Pasong Putik Novaliches QC.
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Globe Telecom User Queries

Customer care female
Nancy Frye GanzonMay 04, 2015

Again, it is up to me to go to the store and raise holy hell over those poor people there who do not seem to have a clue as to how to solve this riddle of fraud that has been perpetuated against my 87 year old father by a disgruntled ex employee. I have NEVER in my whole career heard of a management structure where a treasurer trumps an owner or a President. Nor have I ever seen the refusal to acknowledge that an employees authorization for said treasurer can be revoked by the owner or president of a company.

Customer care female
Helen IntalMar 19, 2015

I have prepaid roaming SIM card and doesn't have any signal and it was inserted on my phone for three days now, still no signal at all. And my brother from the phials load my cell, but still no signal. Please help me to have a signal to my cell. Is there any toll free number that i can call from Canada. Thank you so much.

Customer care male
Martin de VeraNov 05, 2013

When people are calling me,they only reach three rings and gets a voice prompt or gets cut off. Some callers will only get one ring and get cut. They all end up texting me or just leaving missed calls. This has been going on for months now, but only to selected callers. Mostly are globe subscribers too.

Customer care female
daisyNov 04, 2013

Hello i would like to complain about our telephone line. because of having trouble in dialing the keypad number and also their a time while using it my voice having echo. i hope that you give us fast service about this complain thank you.

Customer care female
AcelOct 16, 2013

Good Day!
May I know if there is another My SUPER SURF PLAN using Unlimited Calls Globe to Globe?

Customer care female
Vivian GrinoOct 03, 2013

sir/madam, until now my globe internet connection still not working, please advise the Tagum Branch of yours to activate my internet connection. My name is VIVIAN A. GRINO, address: LUPON, DAVAO ORIENTAL, PHILIPPINES.

Hoping for your immediate action;

God Bless

Customer care male
Mr jojo dfloresSep 05, 2013

Globe wake up theres a lot of people complaining about yourservice.our broadband also is not in ccondition for almost a month globe send technician, but they cannot resolve the problem..they say the same old story that the modem is old we must replace for the new one, but there new broadband also doesnt work,.we went to sm rosales pangasinan to complaint, but they do not have a clear explanantion..kakabwisit na kau....

Customer care female
melaniJul 26, 2013

hello..our broadband is not working this is a month mum went to complained to globe bayombong nueva vizcaya branch, but nothing happened,instead they gve my mum a hotline ,how many times they rang this hotline, but no help from them .all we need is a technician to go and have a look.any advice?suggestion?one more thing we still paying our monthly bill even thou broadband is not working ...pls pay attention to all your valued customer .....we had the same problem mr jefferson.