Globe Davao Philippines Customer Service Support Information

+632 730-1212    call by skype, if installedPioneer corner Madison Street, 1552 Mandaluyong City, Philippines.www.globe.com

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More Customer Service Information

Cebu, Philippines Phone: +63 32 730 1010

Globe Philippines Telecom : +63 32 415 8575

Mobile: 211

Landline
Sales: (02) 730 1010
Loyalty: (02) 730 1300
Roaming: +63 2 730 1212

Globe Telecom Hotline Number
+63-2-7301000, for customer support +63-2-730-1010, for sales related inquires.
The mobile user can dial 211

Globe Telecom SMS
You can send SMS to customer help desk for your queries, something like this:
SMS Text "HELP" to 1234

Store Location


ALI MALL
Upper Ground Floor, Ali Mall II, Araneta,
Center, Cubao, Quezon City

Fairview Terraces Ayala
3rd flr 3054-3054A Quirino Highway cor. Maligaya,
drive Brgy Pasong Putik Novaliches QC.
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Globe Davao Philippines User Queries

Customer care female
Sharon MatchonOct 15, 2016

Good morning,
I have a problem with our connection since wednesday no internet connection until now. Can you please fix it today? I need connection now badly. Contact number 082-3001619

Thanks.

Reply
Customer care female
Ellen AlicandoSep 12, 2016

Hi may i ask please if meron kayong pocket wifi plan yong pinaka mura po monthly pwde na pong mag fb tapos maka connect po sa video call ng messenger. Magkano po ang monthly? tnx.

Reply
Customer care male
Nilo Rafael CamarilloJul 22, 2016

Hello Globe Mngt. This is your new subscriber. I Would like to inform you guys that since tuesday we do not talk with my wife. And i am longing too much. I am an OFW and I am getting Angry with your service. My wife have no signal from your network she is located from catitipan buhangin davao city. We pay exact amount, but no Exact service. Look forward for my complain. Business is Good, but we need Service. Reply anytime at my email. Its two days already. But still she do not have a cignal. I am not impress
Fix this ASAP.

Reply
Customer care male
Bernard YapMay 30, 2016

DO YOU HAVE AVAILABLE IPHONE 6S UNIT ROSE GOLD?.

Reply
Customer care male
Tristan Anthony D. VirtudazoMar 30, 2016

To whom it may concern, I am Tristan Anthony D. Virtudazo of purok eight cahoa street communal buhangin district davao city. Maam Sir nag pa kabit po ako ng wifi matagal ko na pong complain di po inayos or inactivate ng i. T nyo ang telephone ko wala pong aksyon. Nagulat nalang po ako na naputulan na ako ng wifi. Tapos may gumamit ng telphone ang laki ng bill. Please po paki solve ko ng problema kasi di po kami minsan naka gamit ng telephone bakit ang laki ng bill.

Reply
Customer care male
James D. Samson Jr.May 23, 2015

Until now my new postpaid plan SIM is emergency call?.

Reply
Customer care male
Dante TonacaoDec 09, 2014

Good day. Actually this is not a complain. I am just inquiring because we resides in Davao City having a dead spot. What I am trying to say, in our place, since cellphones has been discovered, we really having difficulties having signal, until now. Our actual location is at Cutson, Biao Guianga, Tugbok Dist. As far as I know, Globe and Smart users in our vicinity having the same issue. I am so sad coz I am here now in Canada for six months and I can not contact my love ones unless they go to the nearest town. I am offering my vacant lot on the back of my residence, therefore you can rent it and please install Globe cell site or tower, to ease the burden of our community for more than a decade already. Please do so coz I am always worried about my daughter sometimes going home late at night just to make research in the internet cafe. Please email me back so that I can give you my wife' contact info. Tnx.

Reply
Customer care female
MelJun 10, 2013

My husband got iphone five at GLobe Sm Lanang PRemier Davao last may 31, 2013 and paid 20k under 3yr contract suddenly after a week he needs to return it to the store because theres a problem with the unit always - turning off . Then the GLobe told him to go to MAc center to repair it??? Only a week he used it? It should be replaced no need to wait two to 3weeks as the Globe told him to wait... I called the Apple customer service canada and they told me to tell the GLobe telecom needs to replaced it in any place it should be liked that.

Reply
Customer care male
ANDROMay 22, 2013

I JUST CAME BACK FROM PHILS AND UNTIL NOW MY LANDLINE WAS NOT INSTALLED YET
ONLY MY INTERNET THE NAME OF THE ACCOUNT IS EXEQUIL CELINO OF 311 SIMSIM RD MARIA BASA PACDAL BAGUIO CITY I am RESIDING IN NEW YORK I am THE BROTHER OF EXEQUIL HE CANT MAKE A FOLLOW UP BECAUSE HE IS ILL MAY I HAVE THE 1800 CUSTOMER SERVICE NO ? THANK U

Reply