I need to talk to a human being about my EBT card. Its been two yrs since ive been on food stamps and I lost my old card. They SAID AT THE DFCS office that a new card had been requested and i would receive it in the mail. That was on the 31st of July so its been 13 days. Is there anyway to find out if a new card has been sent, and when it was mailed. I hate to report my card lost and then the new one arrive the next day, but I have a feeling that they have not even mailed a new card, because when i call i can check the balance and it says it has $444. 00 on the card and the last transaction was Feb 2013. So i am thinking that they arent sending a new card, but I just do not know. I WISH I COULD SPEAK TO A REAL PERSON AT EBT.
I was approved for food stamps in January of this year. My case worker said to scan and send copies of my social security card, photo i.d, and birth certificate by the 27th of February. I had it all done and sent by the 26th of February.... well i get a letter in almost 2 weeks later telling me that i did not complete it and that they closed my account and access too food stamps. I have a all paper documents and letters proving that i completed everything i was told to do. And so i called the customer care number and was on hold for almost 3 hours!!!!! But i stayed calm and when the lady finally answered she had a attitude with me. I asked the lady why my food stamps were taken from me and she was taking so long to tell me why???i heard her cell phone ring and she asked me to hold.i then was talking to my friend while on hold. She then clicks back over to me and begins cussing at me and putting me down by saying "that is why you don't have a job" and she clearly was way out of line!!!!
I have received letters of my application notice in the mail. I called the phone number on the documents in the mail. The phone numbers are either out of service or you stay stuck on hold for hours. I'm currently on hold and i called at 8a. M. And its 9:40 a. M. Currently. How ridiculous is this. Who runs this operation? three damn weeks and we are a family in need. Never been on food stamps before and i am highly disappointed in the EBT program. Thank god for the church donations.
No one answered was on hold for hours. I have been calling for two weeks.
I have been waiting to receive my ebt replacement card for about a month I have tried calling the toll free number, but all I get is an automatic service. I need to speak to someone an find out if my card has been mailed out or what's the hold up.
My food stamps were turned off for no reason because an assumption was made without speaking with me about it. Now I'm in the house with no food to eat called on many different. Times and have received a not one call sense last mouth.
Machines only. My issue is my mom forgot to put the PO Box number on the application for snap benefits. I need have the card sent to the correct address, but no one is available to help and our manager gave us this number 18884213281 and it's completely automated. I do not know where else to call to get the card resent.
I was on hold three different times for a combined total of three hours and was still unable to speak with anyone.
I requested a new card on 14th of November. I just received the new card 23rd of November after I know before I tried to contact customer service about when I will be receiving the new card from 14th of November the automated service canceled the 14th of November card on the 20th without giving me the option of speaking with customer service first now that I have the 14th of November card I'm no longer able to use it I was told that there was no technical support for the automated system. I am in desperate need all my EBT benefits.
went to grocery store to use my ebt cad and put in the wrong pin number too many times and now my ebt card is locked.
i have already reset my pin number and it still not working.
I lost my EBT card in May and I have applied for a replacement card three times since then and I still haven't received one .
I have tried calling several times with no success .
All I get is automated voice saying that I will
receive my replacement card in four to nine days and that's been almost three months .
What I need to know is will I ever get a another card ?