Gearbox Customer Service Phone Number

Phone Number of Gearbox is +1-(972) 312-8202, Fax: (972) 312-1600 .
Gearbox Software, LLC well-known as Gearbox is an American merchandiser of entertainment software and video games. The company came into existence on 16th February of 1999 by a group of five people of Game industry namely, Rob Heironimus, Randy Pitchford, Stephen Bahl, Landon Montgomery, and Brian Martel. The originators developed Half-Life of Valve Corporation.

Development Areas

With the passage of time, the company expanded business locations and developed several video games of different series including, Counter-Strike series, Dota 2, Day of Defeat series, Half-Life series, Left 4 Dead series, Portal series, and Team Fortress series. Gearbox Software, LLC additionally developed different software namely, Steam, Valve Anti-Cheat (VAC), VOGL, Source of Valve Corporation. The company has developed many game engines for various projects including, Unreal 2, GoldSrc, Bungie's Halo, RenderWare, and Unreal 3. Gearbox Software, LLC offers a wide collection of video games including, Dreamcast, Xbox, PlayStation Portable, Nintendo DS, Xbox 360, PlayStation 3, Microsoft Windows and many others.

Partnership, Strength, and Corporate Headquarters

In the year of 2006, Gearbox Software, LLC joined hands with Dell Incorporation and Intel Corporation for providing development computer systems and technology to the developing division of the company. The license of Morpheme software of NaturalMotion Limited, a software company based in the United Kingdom was issued to the company in February of 2008. The company has the strength of over 200 employees. As an independent organization, Gearbox Software, LLC owns corporate headquarters in Plano, Texas in the United States.

Gearbox Address

The address of Gearbox is 101 East Park Blvd, Suite 1200, Plano, Texas, TX 75074, United States.

Gearbox Website

The Website of Gearbox is

Gearbox Customer Support Service Phone Number

The customer support phone number of Gearbox is +1-(972) 312-8202, Fax: (972) 312-1600 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Gearbox Service Center and Gearbox customer service phone number is given below. The helpline of Gearbox customer service phone number may or may not be toll free.
Gearbox Phone Number Customer Service

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Gearbox Source of Knowledge

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Gearbox Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Gage O gorman CallsSep 08, 2016

Mr. Gage O gorman On Phone To Gearbox Service
Hello, I recently purchased Poker Night two and have acheived all the bounties and unlocked all available skins for Borderlands two characters. But none of them are syncing to my shift/bl2 account, all the bounties are acheived and the acheivements were unlocked yet I do not have the skins on my account. Upon doing some research I found out this is a popular issue among users and the inly way to solve it is to do this. I can not attach a photo of the bounty screen on here until you guys reply as my pgobe is to old and slow to attach photos. The acheivements are clearly on my xbox live profile if you wish to check for yourselves beforehand my email for it is and my gamer tag is One With Beer. Please do not give me any instructions, this is an actual problem that needs to be taken care of manually. Fix this. It is absolutely ridiculous that it hasn't been.

Gearbox Customer Service Care Phone Number 256712
Ms. Deanna Bruce CallsMar 05, 2016

Ms. Deanna Bruce On Phone To Gearbox Service
I hava a ps4 borderlands two handsome jack collection. I currently have a badass rank of 32392 and all of my bonus stats have disappeared along with my 75 keys. I spread out my bonus stats evenly. Can you please help me with this issue.

Customer care male
Mr. Drake CallsFeb 04, 2016

Mr. Drake On Phone To Gearbox Service
I recently purchased Borderlands the Pre-sequel and I cannot connect to the online community. I have disabled my firewall and tried to connect to my friend, it did not work. I tried port forwarding with 27014-27050 3478, 4379-4380, 27000-27031, 27036 (TCP/UDP ports.) This does not appear to be an issue on my end as I even tried to set the target path of the game to connect directly to my friend. Issue: When I try to search/connect to a game in borderlands pre-sequel it loses connection with the steam servers and kicks me out when it tries to connect. Please update me with an explanation, resolution, other. Thanks for your time,
Drake .

Customer care male
Mr. Micke CallsOct 28, 2015

Mr. Micke On Phone To Gearbox Service
Having purchased every prior Borderlands for the Xbox 360 I was thrilled to learn of the Handsome Collection transitioning my beloved games to Xbox One. Since the day I have purchased this game there has been way of accessing multi-player. I have searched online for hours to find any shred of explanation or reasoning to this and most articles I find are dated back to April 2015. This has been a continuous problem and a disservice to any loyal consumer whom purchases your content many times over just to relive the experience. I have been unable to find a response to this problem other than "It is being worked on. " I am tired of waiting to play a game that seemingly won't be fixed. I want a refund.

Customer care male
Mr. Guy Mark Clelemt CallsOct 13, 2015

Mr. Guy Mark Clelemt On Phone To Gearbox Service
yeh you a lazy bunch of cunts selling a game with no supportwhich need work still done on it you need to fix this my game borderlands two is not working as is alot of borlands two players you need to fix this it is a great game do not just fuck it off fix it.

Customer care male
Mr. Charles CallsApr 28, 2015

Mr. Charles On Phone To Gearbox Service
I have a question on Borderlands two do i have to complete finks slaughterhouse to continue on the next mission.

Customer care male
Mr. Deontae CallsMar 30, 2015

Mr. Deontae On Phone To Gearbox Service
I have played borderlands two on my ps3 I have lvl 72 gunzerker, siren, commando, but when I bought borderlands the handsome collection my character are not here please help us

Customer care male
Mr. Ivan Doutt CallsMar 26, 2015

Mr. Ivan Doutt On Phone To Gearbox Service
How do I convert my last saved data from the game Borderlands two on the xbox 360 to the xbox one if I no longer have an xbox 360? I just spent 60 bucks on the handsome collection thinking it would automatically do it. Ummmm, any suggestions, within reason are welcome.

Customer care male
Mr. CP Says Mar 28, 2015

I have the same question but it would be for ps3 to ps4. Have you gotten any results?.

Customer care male
Mr. Neil CallsFeb 23, 2015

Mr. Neil On Phone To Gearbox Service
I play borderlands two on xbox360 I'm maxed out commando and i have the skag lick glitch every-time i use a slag weapon i get hundreads of skins and badass tokens i do not have xbox live or Wi-Fi to fix the glitch i have many legendarys i farmed for months and i need help on fixing this glitch.

Gearbox Customer Service Care Phone Number 217695
Ms. Pady Naidu CallsFeb 15, 2015

Ms. Pady Naidu On Phone To Gearbox Service
I am a newer user and i just purchased Borderlands GOTY, thinking it was the DLC's for Borderlands2. I purchased it twice for myself and was gifted to a friend. Can I please be refunded for both purchases? I was not aware it was not MAC Compatible. I do not mind having a steam exchange or something, but I would really appreciate it if you could help me get refunded for both purchases then, I can buy the actual MAC compatible. I appreciate your time. I have included a screen shot of the purchase. Thank you. -Pady.

Gearbox Phone Number Customer Care Service