I purchased Elementals - Mystery of Mortlake Mansion and Alexander the Great Triple Pack, but when I try to download it, I get an Http error apache attack, it is saying the server cannot be used. I have downloaded many games from you and have never had this problem. I am running Windows 8. one, Internet Explorer. I have two Windows defender and Malware; I ran both for viruses and came up clean. I updated and restarted my computer, and nothing helps. I have no other issues with re-downloading purchased games from Game house, just this one.
Cannot contact GH customer service via phone. Just get a fast busy signal. I cannot log onto my FunPass account. I have been a customer of GH for about three years. In the beginning, GH had a user friendly help desk with a real phone number. I miss that.
I tried to order texas tea it said my card was invalid i tried with two different cards. the one credit company told me that you charged me a $1. 00 for what ? i received nothing. my phone number 208-346-4343.
I have contacted your customer service through your game house web sit and each time it appears I log on it charges me a service fee of $19. 95. I do not mind paying for one month since I renewed my membership in December, but charged 11 times and still getting charge time I log in. I have bought no games and only down loaded two free games as the terms and the condition of Fin pass allows. Your company now have made so many charges on my credit card that it has went over my limit. This is not my fault, but I have a mess now and cannot pay my other online accounts. Please take the necessary steps to stop these charges each time I log in.
I have had a Gamehouse funpass for years and rarely had a problem with it. Now when I go to sign in to play my games it says email/password combination not found what does that mean? I need you to fix this issue cause playing my games is my relaxation. You have no current or correct number to speak to someone on the phone like you use to so how are your customers suppose to get your help? If payment is the issue please let me know and I will authorize it. I REALLY need this problem fixed cause I cant play NONE of my Gamehouse games. I tried doing the uncheck of the remember me box like your support page said and reentered the email/password and it still is not working. My
Can download games, but can not register A game. I bought chuzzles forthe second time, still have the same thing. My phone number is 870-619-1064.
To whom this may concern, I am a game house subscriber. My payments are due 20th of December, but I do not get paid until the first. Is there and a arrangement we can do to solve this problem? Sorry for the inconvenience. Annette Bruening.
I need my luxor re downloaded. I bought it about three years. Ago and it has disappeared from my computer, I can not contact you by phone.
Phone number just goes to a fast ring as if it's busy.
I downloaded Jewel Quest Mysteries and played the free trial session of the game. I then paid for it and clicked on the unlock my game area. When I try to play the game, my screen freezes and it never goes to the game. I have Windows eight on my PC. Please help.
I tried to call that number and i got a fast busy sound.
I have been since June/14 because i have been unable to enter my name in the "enter name" field on any game, which then won't allow me to play the game. I have sent about 4-5 emails without any resolution at all. They have taken my membership fees each month, but i have been unable to play games.
I downloaded abundante! (love the game), October 15, 2012.
Since then i have purchased another computer laptop.
The game is shown too large for the computer and cannot see play or anything. Help! i redownloaded the game.