Since late April, I have been trying to access SNAP benefits in Florida. The New York governor's office informed me that my Florida caseworker needed to contact them to verify that my NY case is closed. I informed her, but she has not followed through. So, I tried to access the letter myself; for security reasons NY cannot send the letter to me. I am disabled and a victim of Hurricane Sandy. I am waiting for rent assistance from FEMA. At this time, I do not have funds for my grocery bills. Does anyone know who I can contact to resolve this issue. Thanks.