I purchased fit bit thru Amazon on Feb 14th 2014. It band cracked in few weeks. It was replaced by your office. Now I am unable to charge. It can be on USB port for even 12hrs There is no charging. I tried to clean contact rubbing with clean paper of no help. Appreciate if you please suggest the solution unless you have designed this product for one year life span only.
I have written before about my Fitbit not holding a charge. It works fine for a day or two then totally dead. I love it and tried what you have told me to do. It takes a charge, but only lasts for short time like two days. Thank you for any help you can give me. LaDonna.
My Fitbit flex stopped tracking last evening at about 8:00 pm. Tried to re-sync on my laptop with no results, really not sure what to try next, would appreciate some advice what to do next.
When I put my battery into the charger, it is loose and won't stay in to get charger. What can be done about this? I have the Fitbit flex.
After purchasing second charger for the flex with no better results than the first, i gave up and upgraded to the fitbit charge hr which plugs directly into the module. My flex had been a battle from the beginning (6 mos. ) to get it to charge. Just got frustrated with dealing with it. They both keep me motivated and i like that, just wish there was better support. These items are not cheap.
The mailbox didn't introduce itself, and stating it is full. Tried another numbers. Disconnected and asked me if i want to contact one of four companies who shares the same numbers, and Fitbit CS is not one of them.
Hi There, I have Fitbit ARIA device which model number is FB201B and it is under warranty. This is request to you that. I have already been raised a complaint to your support@Fitbit.com. As case ID is Case number 04211019. two and half days already left and i didn't get any reply from your side.
Please can you help me? My Fitbit is not syncing properly.
To whom it may concern, I need a charger with my Fitbit and was hoping you could send me one. When I went to charge my Fitbit it was not in the package. Thank You ToniCox. Excited to get started. Thank -you.