Fitbit Customer Service Phone Number

415-367-4102, 415-371-0232

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Fitbit


Fitbit is a consumer electronics industry that deals in electronic product. It was founded in 2007 having headquarters in California, United States. Eric Friedman is the CTO and James Park is chief executive officer, Gareth Jones is General Manager, Woody Scal is Chief Revenue Officer of the company. James Park, Eric Friedman is the founder of the company. Fitbit company provide service such as mobile apps, prenium reports, App gallery and partners, developer APIs. The company product such as flex (wireless activity, sleep wristband), zip (wirless activity tracker), one (wireless activity, sleep tracker), aria (wi fi smart scale). The company accessories are USB Dongle, Charging Cable etc. The company also provide body mass index, and percentage of body; and wirelessly upload. Fitbit is the first company to offer Android Bluetooth 4.0 syncing. The company invest in multiplatform mobility.
The postal and official address, email address and phone number (helpline) of Fitbit Service Center and Fitbit customer service number is given below. The helpline of Fitbit customer service number may or may not be toll free.
Fitbit Phone Number Customer Service
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Fitbit Customer Service Number Complaints and Reviews

Customer care female
Ms. firbit ultra SaysJul 09, 2013

hi my fitbit isnt working anymore i bought it in January this year i would like it replaced

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Customer care female
Ms. KRISTIE ORTEGA SaysJul 22, 2013

I HAVE HAD MY FITBIT FOR CLOSE TO A YEAR NOW AND THE PROBLEM I AM ENCOUNTERING IS ITS NOT STAYING CHARGED FOR A LOT TIME, I CAN NOT SEE MY ACTIVITY ON THE SCREEN AND ITS NOT RECORDING EVERYTHING DAILY. I SEE THAT ON THE INSIDE OF MY FITBIT IT IS CRACKING ACROSS THE EDGE I USE MY FITBIT ALOT AND I WOULD LIKE THIS TO BE REPLACED. I AM NOT SURE IF ANYONE IS HAVING THIS PROBLEMS, but I WOULD LIKE TO ADDRESS THESE ISSUES. I HOPE YOU CAN HELP ME.

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Customer care male
Mr. darryll heedes SaysAug 03, 2013

Hello
I got the fit bit for my wife, still have the
Box and all the gear, but have lost the
Reciept.

It works for about ten min then just
Shut downs.

She has asked me to return it because
It isnt what she wants and it did not help
In selling it too her with the fact it dosnt
Work.

I got it from dick smith at livingston
In canning vale perth western australia,
About two mths ago.

Are you able to help

Thank you

Darryll heedes
Darryll.heedes@hotmail.com

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Customer care male
Mr. tuininga SaysJul 17, 2014

We are still waiting for your answer refer our problem with the mall functioning Fitbit. We forwarded our email last week. Please reply by email as we are currently in UK.

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Customer care female
Ms. Rosa Lawrence SaysOct 09, 2014

No, complaint. My name is Rosa Lawrence and i am a teacher at Hopewell High School in Hopewell,VA. I am very interested in your product which i think would be good for our school system. This is my e-mail address rmlwith@gmail.Com or rlawerence@hopewell. K12. Va. Us it will be a great honor if i could speak to someone about this product which i think i could help market these items.
Thank you
God bless.

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Customer care male
Mr. Achal L SaysNov 03, 2014

Good Day Team,

A month back a colleague of mine helped me pick a fit-bit flex from Australia. It was working in the best of the condition until a week back it stopped syncing. Bluetooth was not getting recognized. The device was getting charged completely and once charged device is taken off the charger it goes off. I looked up the net and did all the basic unit testing and did follow the instructions from the fit-bit's official site. Did manage to watch few videos on YouTube and followed all the steps, but in vain. This is my second attempt of dropping a note to Fit-bit team as my initial query came back as resolved without being contacted, which was little disappointing. Do let me know how can I get this fixed? I reside in India and will be able to ship it across and get a replacement or is there any other means to get this issue resolved. Waiting to hear back from the team. Kindly do the needful,
Regards,
AchalL.

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Customer care female
Ms. Trudy Krisher SaysNov 19, 2014

No response. Got a click off. I was calling to facilitate a return. Your website says there is a returns form, but it is not accessible on the site. Terrible for consumers.

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Customer care female
Ms. M A SaysNov 29, 2014

After calling the above number, the message was that the number was unavailable, i also had a difficult time trying to find a customer service number for Fitbit. I have to replace the battery in my Fitbit and after doing so it would not turn on again. It has some sort of problem.

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Customer care user complaints