To whom it may concern, I need a charger with my Fitbit and was hoping you could send me one. When I went to charge my Fitbit it was not in the package. Thank You ToniCox. Excited to get started. Thank -you.
My credit card was compromised and I contacted Fitbit the moment I saw an unauthorized transaction on my account done by the frustrater, in efforts to stop the product from getting sent out. To my surprise, Fitbit did nothing and continued to process the order, transaction was posted to my account, product goes to the frustrater. What kind of controls and policies does this company have?
After calling the above number, the message was that the number was unavailable, i also had a difficult time trying to find a customer service number for Fitbit. I have to replace the battery in my Fitbit and after doing so it would not turn on again. It has some sort of problem.
No response. Got a click off. I was calling to facilitate a return. Your website says there is a returns form, but it is not accessible on the site. Terrible for consumers.
Good Day Team,
A month back a colleague of mine helped me pick a fit-bit flex from Australia. It was working in the best of the condition until a week back it stopped syncing. Bluetooth was not getting recognized. The device was getting charged completely and once charged device is taken off the charger it goes off. I looked up the net and did all the basic unit testing and did follow the instructions from the fit-bit's official site. Did manage to watch few videos on YouTube and followed all the steps, but in vain. This is my second attempt of dropping a note to Fit-bit team as my initial query came back as resolved without being contacted, which was little disappointing. Do let me know how can I get this fixed? I reside in India and will be able to ship it across and get a replacement or is there any other means to get this issue resolved. Waiting to hear back from the team. Kindly do the needful,
No, complaint. My name is Rosa Lawrence and i am a teacher at Hopewell High School in Hopewell,VA. I am very interested in your product which i think would be good for our school system. This is my e-mail address rmlwith@gmail.Com or rlawerence@hopewell. K12. Va. Us it will be a great honor if i could speak to someone about this product which i think i could help market these items.
We are still waiting for your answer refer our problem with the mall functioning Fitbit. We forwarded our email last week. Please reply by email as we are currently in UK.
I got the fit bit for my wife, still have the
Box and all the gear, but have lost the
It works for about ten min then just
She has asked me to return it because
It isnt what she wants and it did not help
In selling it too her with the fact it dosnt
I got it from dick smith at livingston
In canning vale perth western australia,
About two mths ago.
Are you able to help
I HAVE HAD MY FITBIT FOR CLOSE TO A YEAR NOW AND THE PROBLEM I AM ENCOUNTERING IS ITS NOT STAYING CHARGED FOR A LOT TIME, I CAN NOT SEE MY ACTIVITY ON THE SCREEN AND ITS NOT RECORDING EVERYTHING DAILY. I SEE THAT ON THE INSIDE OF MY FITBIT IT IS CRACKING ACROSS THE EDGE I USE MY FITBIT ALOT AND I WOULD LIKE THIS TO BE REPLACED. I AM NOT SURE IF ANYONE IS HAVING THIS PROBLEMS, but I WOULD LIKE TO ADDRESS THESE ISSUES. I HOPE YOU CAN HELP ME.
hi my fitbit isnt working anymore i bought it in January this year i would like it replaced