As of 27th of December 2014 a total of $294. 00 was taken from my card without approval i was told it will take up to 90 days for me to get my money back. I really think excella is the worst prepaid card company so this is why i wrote nys banking and the media on how corrupted excella is. This is not the first time this has happen to me with this card the last time someone deducted 20 dollars while i sat at my work desk the charge was upstate new york and i work in brooklyn i never received the proper paper work to dispute the charges. So evasive action has to take place from help me howard to new york state banking department. And my lawyer i will not let you robbed me of my hard earned money. Bbb i see have hundreds of complaint with excella but i will get money back.
I needed to know exactly what company took money of my card before. dr. Jays.