Excella Card Customer Service Phone Number

1-877-599-3742

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Excella Card


Excella Card is a Visa Prepaid Debit Card which is a payment facility provided by The Bancorp Bank. With the help of debit cards, the cardholders can make payments for shopping, banking and many more. The Bancorp Bank is a multinational financial banking services company. It was formed in the year 1850. The bank provides a large number of banking and financial services including insurance, mutual funds, saving accounts, credit cards, loans, business banking and commercial banking services. Besides, the bank also offers net-banking and mobile banking services. The Bancorp Bank operates more than 9,000 branch offices and about 5,085 ATM machines.

Excella Card Address


The address of Excella Card is 160 Oak Drive, Syosset, New York 11791, United States.

Excella Card Website


The Website of Excella Card is www.excellacard.com.

The postal and official address, email address and phone number (helpline) of Excella Card Service Center and Excella Card customer service number is given below. The helpline of Excella Card customer service number may or may not be toll free.
Excella Card Phone Number Customer Service
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Excella Card Customer Service Number Complaints and Reviews

Customer care male
Mr. Perry Brockington SaysMay 02, 2015

Didn't get answer needed card number working.

Customer care male
Mr. Alan Ennis SaysMay 01, 2015

My card was denied when I tried to pay my phone bill so I called the.

Customer care female
Ms. Wanda SaysMay 01, 2015

Number is out of service fix your phone lines. I have about two hours trying to reach this number.

Customer care male
Mr. Ray Banks SaysMay 01, 2015

Upon calling the above Customer Service number to access my Account Balance, the phone just rang several times, then disconnected.

Customer care female
Ms. Mary Baker SaysMar 01, 2015

They did not put my apartment number and I cant do anything with my card until this problem is fix.

Customer care female
Ms. Joyce M. Majors SaysFeb 27, 2015

I have been charged multiple times for an item that I no longer want.

Customer care female
Ms. Menah Charles SaysFeb 12, 2015

It was horrible they all sound like a bunch of robot's I called one week ago and asked a customer service Representative can what was the limit for my taxes to be loaded into my account she told me under 10, 000 and I will be okay. I call back when I suppose to receive my taxes and they tell me they rejected my refund check because it was for 9, 000. Excella Card needs to be more aware of the amount they tell customers and warn everyone the amount limit that's loaded into their card so people will not scramble at the last minute to call the IRS. This is a damn shame and there is noo be I can speak with to resolve my issue. Those people do not care I'm going through to much and I can not even see my money.

Customer care female
Ms. Jasmin Gonzalez SaysFeb 11, 2015

I lost my card can i transferred my money to another card.

Customer care male
Mr. Terrell Blount SaysJan 20, 2015

As of 27th of December 2014 a total of $294. 00 was taken from my card without approval i was told it will take up to 90 days for me to get my money back. I really think excella is the worst prepaid card company so this is why i wrote nys banking and the media on how corrupted excella is. This is not the first time this has happen to me with this card the last time someone deducted 20 dollars while i sat at my work desk the charge was upstate new york and i work in brooklyn i never received the proper paper work to dispute the charges. So evasive action has to take place from help me howard to new york state banking department. And my lawyer i will not let you robbed me of my hard earned money. Bbb i see have hundreds of complaint with excella but i will get money back.

Customer care female
Ms. Rosalind Bernard SaysNov 19, 2014

I needed to know exactly what company took money of my card before. dr. Jays.