I been calling this company for weeks. I finally got a hold of some one and they hung up on me. I been having issues with them sending me my product I bought months ago.
No one answered the phone they had me leave a message. That makes me very angry I will be returning the tablets I bought if I can not talk to a actual person when I need to, very poor customer service.
I have been trying all week to get a hold of someone about missing parts to my DVD Player Wall Mount that I ordered.
I ordered a DVD Wall Mount from your company. I did not get all the parts in the package. I have a day care and set aside some time this week end when the kids were not here to install the shelves. I got everything ready only to find out there are missing parts. Please call me ASAP for this needs to be finished right away 763 389-9189.
;o( i bought a 11 PC ematic universal kit for my daughters new ipod touch 4th generation i actually seen a picture online and never knew the speaker was a speaker thought it was an ipod stand, how ever after recieving it there is missing items all to do with the speaker. there was no speaker in the box or the the hook chain, and the two cords that go with the speaker, also there wasnt a book in it like for directions, i do not think i needed directions for this, but i was hoping there was one with your phone number on it. this was for my daughter to start school tomorrow can you call me at 585-647-6292 I am home today thanks i called walmart and they told me to call you first thanks
The above stated ematic customer service tel number is blocked and i could never resolve any technical issues and working of my new seven " Genesis internet tablet resolved or replaced and back working good, nor do they call back ,very poor after sales service.
My friend bought a Ematic eGlide tablet. The tablets OS is screwed up, won't power all the way through the power up process. Contacted Ematic they asked for the receipt and have heard nothing back from them.