Worst customer service ever. My daughter's ematic MP3 player turned off while she was listening to it, fully charged, and when she turned it on, all her music was gone. I held, and held, and held, and no one answered at two pm in the afternoon. From the comments below, I doubt we will ever hear back from anyone.
I have an Ematic 8" tablet I bought and I have run into a problem. When I tried to set up the lock screen to accept ctrl-alt-delete I ran into a problem. When I start the tablet it it asks me to type in ctrl-alt-delete on the screen I cant do this since the lock screen does not allow me to get to the on-screen keyboard. Can you help me sort out my problem?Thanks. Don Codella .
My name is Bernice. I am trying to get in touch with someone for weeks about my tablet no one gets back to me i my grandson locked his emetic tablet and don't remember his pass word would someone please contact me as soon as possible please my number is (850)765-2969 will someone call me asap please thank you bernicemckinnis.
I have two fun tabs that are defected i would like a replacement or refund. I need to know where i can send them. I can not do it through the computer. So i need other means.
I have been trying to get in contact with this company since the first week in Jan. I purchased two tablets through Fingerhut and they are not working. They will not charge. And one the cords broke. I have called to no avail. And on one has returned my call. My Name is Regina Zackey I can be contacted a(9i6-613-3900) Thank you for your assistance in this matter. Also my email address is email@example.com.
I been calling this company for weeks. I finally got a hold of some one and they hung up on me. I been having issues with them sending me my product I bought months ago.
No one answered the phone they had me leave a message. That makes me very angry I will be returning the tablets I bought if I can not talk to a actual person when I need to, very poor customer service.
I ordered a DVD Wall Mount from your company. I did not get all the parts in the package. I have a day care and set aside some time this week end when the kids were not here to install the shelves. I got everything ready only to find out there are missing parts. Please call me ASAP for this needs to be finished right away 763 389-9189.
;o( i bought a 11 PC ematic universal kit for my daughters new ipod touch 4th generation i actually seen a picture online and never knew the speaker was a speaker thought it was an ipod stand, how ever after recieving it there is missing items all to do with the speaker. there was no speaker in the box or the the hook chain, and the two cords that go with the speaker, also there wasnt a book in it like for directions, i do not think i needed directions for this, but i was hoping there was one with your phone number on it. this was for my daughter to start school tomorrow can you call me at 585-647-6292 I am home today thanks i called walmart and they told me to call you first thanks
The above stated ematic customer service tel number is blocked and i could never resolve any technical issues and working of my new seven " Genesis internet tablet resolved or replaced and back working good, nor do they call back ,very poor after sales service.
My friend bought a Ematic eGlide tablet. The tablets OS is screwed up, won't power all the way through the power up process. Contacted Ematic they asked for the receipt and have heard nothing back from them.