I have not been receiving subscription. I called the toll free number with an address update and have not received a magazine since then. The last one had Mary Mary on the front and that was in April or May.
Old Address: 1019 W 7th Ave, Gastonia NC 28052
New Address: 541 Carson-Hunter Road, Bessemer City NC 28016
I would appreciate being caught up as my subscription should be good through 2015 as I recently renewed.
I never ordered Ebony Magazine, but have received 3-4 copies. I have sent many emails to Ebony and Corporate without any response. I have asked them to stop sending this unsolicited magazine. No one ever responds and the magazine keeps coming.
I moved two months ago and put in for an address change, but I have not received my
I have not received my magazine in over two months. My name is raphael white. My old address was 7307 paces park dr, decatur, ga 30033. My new address is po box 80425, conyers, ga 30013. Please change the address and send me my missed copies.
My name is Elaine Scott and I was a Jet subscriber. My account with Jet was paid up until 2016. and now they have switched to Ebony. I did not receive a letter or offering me a refund. I do not want ebony. I want my money back. The last Jet that i received was 6/23/2014. Do you have someone to call me to get this matter be resolved. My home phone number is 702-644-0006. My address is 3548 Clear Lake Court, Las Vegas, Nevada. I do have a email address, but I do not like doing business with email, which is firstname.lastname@example.org. I would rather speak with someone on the phone.
I am sending this message due to the fact that i haven't received my November issue. It is almost the middle of the month and It has never been late. Please resolve this issue soonest or kindly refund my money.
I did not receive October's issue of the Ebony Magazine and looking at the label on my last issue the expiration date is January 2018. Please send the missed issue and continue to send the remainder of the said future copies. It is so very unfortunate that we can no longer speak to a customer service representative personally. We now have to put our inquiry on the web. Keep in mind everyone does not want to use the web. Hoping this issue is addressed. Sincerely,
I have not received my November issue of Ebony.
On 6th of June 2014, i sent a letter to Ebony subscription Department. Requesting a refund for my unmailed jet magazines through June 2016. As of this email, i have not received a refund. Please advise status.
I called to complain about delivery service and got no response. Could someone contact me regarding this matter please.
As of today 11/14/14, I have not received this month's (November) issue of Ebony Magazine. My zip code is 21230 and street name is Scott Street. I would appreciate a response as to when I can expect to receive the issue. Also, will it be the same in December as previous issues have been mailed the month before. Thank you.
I have not received a refund for my un-mailed Jet magazines. I have been receiving this magazine for many years i am very disappointed. I also have a complaint regarding my un-mailed Ebony Magazines which is not due to expire until December 2015. I haven't been able to reach a live person through customer service. I am very frustrated I haven't received my Ebony issue since September. I would like to receive my un-mailed issues or a refund.
I also will like to complain about not being able to speak to some one through customer service everyone doesn't like to use the web to discuss their business myself for one I feel like I am just being avoided and not a value customer please resolve this matter
Hi, my name is Hazel Harris and I have not received my current issue with Pharelle Williams on the cover. Thank you.
Myself or guest didn't receive our November 2014 Issue of Ebony. Please investigate and advise. Thank you in advance for you assistance in this matter.
English Bluffs Court
Please did not send anymore magazine to this address. 1477 Ferry Point Road also 1481 Ferry Point Road, no one is ordering any magazine from your company or any other company. No exception under anyone's name. Also I had cancel magazine from your company before. Thank you very much, Sincerely Marinietta Sturdivant.
My name is Sherilyn D Cunningham, I ordered two subscriptions 22nd of September 2014 Monday 12:18 pm, One for my son Joe D McNeely and myself we have not received any magazines, It is now 3rd of December 2014 Wednesday, I paid for one year. Please contact me and let me know something as to why? I have not received any magazines. Please contact me as soon as possible at ( 925 ) 439-1677. This information should suffice the matter, my zip 94565. Thank You Much. Sinerely,
MS SHERILYN D CUNNINGHAM.
I do not have a subscription and wish only to purchase the October 2014 issue as I have been unable to access it either via the Web or the public library where I live. Is it possible to purchase it as a back copy? Please advise and thank you in advance for your response.
I was wanting to change the address on Retha Bacey 785905 account. Her current address with y'all is 2305 Ransom Rd Gatesville, TX 76528. The new address is 1401 State School Rd Gatesville, TX 76599. Could you please update this information for me. Thank you.
I have not received magazines. I have a two year subscription. I subscribed in 14th of September 2014. I should have received first issue 11/01/14 can you please assist in getting this matter corrected?
Recording said complaints can only be taken by e-mail which I never heard of if true this is really bad customer service.
Customer service phone number is out of service
No response from web site, no magazine for three months now. Left message on web site no response.
My name is Jewelene ware. I wrote to you when my jet subscription was canceled, because you no longer would have jet issues. I requested that you send me the balance of money paid for jet because i was not interested in receiving ebony. I have called and talked to at least three of your representatives on phone. I was told the money would be sent. That was several months ago. Please get my refund back to me for balance of jet issues as was promised. Sincerely, Jewelene WARE13039 CR 46TYLER, TX 75704.