Ebony Magazine Customer Service Number Complaints and Reviews
Mr. Lloyd Archibald Says Nov 18, 2014
Myself or guest didn't receive our November 2014 Issue of Ebony. Please investigate and advise. Thank you in advance for you assistance in this matter.
English Bluffs Court
Ms. Hazel Harris Says Nov 18, 2014
Hi, my name is Hazel Harris and I have not received my current issue with Pharelle Williams on the cover. Thank you.
Ms. Cousette Prince Says Nov 17, 2014
I also will like to complain about not being able to speak to some one through customer service everyone doesn't like to use the web to discuss their business myself for one I feel like I am just being avoided and not a value customer please resolve this matter
Ms. Cousette Prince Says Nov 17, 2014
I have not received a refund for my un-mailed Jet magazines. I have been receiving this magazine for many years i am very disappointed. I also have a complaint regarding my un-mailed Ebony Magazines which is not due to expire until December 2015. I haven't been able to reach a live person through customer service. I am very frustrated I haven't received my Ebony issue since September. I would like to receive my un-mailed issues or a refund.
Ms. Sandra Thomas Says Nov 14, 2014
As of today 11/14/14, I have not received this month's (November) issue of Ebony Magazine. My zip code is 21230 and street name is Scott Street. I would appreciate a response as to when I can expect to receive the issue. Also, will it be the same in December as previous issues have been mailed the month before. Thank you.
Mr. Larry Benjamin Says Nov 13, 2014
I called to complain about delivery service and got no response. Could someone contact me regarding this matter please.
Ms. Nadine Brock Says Nov 11, 2014
On 6th of June 2014, i sent a letter to Ebony subscription Department. Requesting a refund for my unmailed jet magazines through June 2016. As of this email, i have not received a refund. Please advise status.
Mr. Charlie Jordan Says Nov 11, 2014
I have not received my November issue of Ebony.
Ms. Paula Hunt Says Nov 11, 2014
I did not receive October's issue of the Ebony Magazine and looking at the label on my last issue the expiration date is January 2018. Please send the missed issue and continue to send the remainder of the said future copies. It is so very unfortunate that we can no longer speak to a customer service representative personally. We now have to put our inquiry on the web. Keep in mind everyone does not want to use the web. Hoping this issue is addressed. Sincerely,
Mr. Mychal Harris Says Nov 10, 2014
I am sending this message due to the fact that i haven't received my November issue. It is almost the middle of the month and It has never been late. Please resolve this issue soonest or kindly refund my money.
Ms. Elaine Scott Says Nov 06, 2014
My name is Elaine Scott and I was a Jet subscriber. My account with Jet was paid up until 2016. and now they have switched to Ebony. I did not receive a letter or offering me a refund. I do not want ebony. I want my money back. The last Jet that i received was 6/23/2014. Do you have someone to call me to get this matter be resolved. My home phone number is 702-644-0006. My address is 3548 Clear Lake Court, Las Vegas, Nevada. I do have a email address, but I do not like doing business with email, which is firstname.lastname@example.org. I would rather speak with someone on the phone.
Mr. Raphael White Says Sep 28, 2014
I have not received my magazine in over two months. My name is raphael white. My old address was 7307 paces park dr, decatur, ga 30033. My new address is po box 80425, conyers, ga 30013. Please change the address and send me my missed copies.
Ms. Trina Says Oct 10, 2013
I moved two months ago and put in for an address change, but I have not received my
Ms. PMary Says Sep 20, 2013
I never ordered Ebony Magazine, but have received 3-4 copies. I have sent many emails to Ebony and Corporate without any response. I have asked them to stop sending this unsolicited magazine. No one ever responds and the magazine keeps coming.
Ms. Marsha S Williams Says Aug 07, 2013
I have not been receiving subscription. I called the toll free number with an address update and have not received a magazine since then. The last one had Mary Mary on the front and that was in April or May.
Old Address: 1019 W 7th Ave, Gastonia NC 28052
New Address: 541 Carson-Hunter Road, Bessemer City NC 28016
I would appreciate being caught up as my subscription should be good through 2015 as I recently renewed.