Ebony Magazine Customer Service Phone Number

(212) 397-4500

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Ebony Magazine

Ebony magazine is a monthly magazine. Amy DuBois Barnett is the Editor-in-Chief, Bryan Monroe is former editor, Kierna Mayo is Editorial Director of the magazine. Johnson Publishing Company is the publisher of the magazine. The ebony magazine publish in 1945. Ebony magazine is the most popular magazine in U.S. Ebony magazine is the number one source for information about the African-American community. Ebony magazine articles that focus on hair, beauty, automobiles, politics, health, cuisine, new music artists etc. The postal and official address, email address and phone number (helpline) of Ebony Magazine Service Center and Ebony Magazine customer service number is given below. The helpline of Ebony Magazine customer service number may or may not be toll free.


Ebony Magazine Phone Number Customer Service
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Ebony Magazine Customer Service Number Complaints and Reviews

Customer care female
Ms. Marsha S Williams SaysAug 07, 2013

I have not been receiving subscription. I called the toll free number with an address update and have not received a magazine since then. The last one had Mary Mary on the front and that was in April or May.

Old Address: 1019 W 7th Ave, Gastonia NC 28052
New Address: 541 Carson-Hunter Road, Bessemer City NC 28016

I would appreciate being caught up as my subscription should be good through 2015 as I recently renewed.

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Customer care female
Ms. PMary SaysSep 20, 2013

I never ordered Ebony Magazine, but have received 3-4 copies. I have sent many emails to Ebony and Corporate without any response. I have asked them to stop sending this unsolicited magazine. No one ever responds and the magazine keeps coming.

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Customer care female
Ms. Trina SaysOct 10, 2013

I moved two months ago and put in for an address change, but I have not received my
Magazines

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Customer care male
Mr. Raphael White SaysSep 28, 2014

I have not received my magazine in over two months. My name is raphael white. My old address was 7307 paces park dr, decatur, ga 30033. My new address is po box 80425, conyers, ga 30013. Please change the address and send me my missed copies.

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Customer care female
Ms. Elaine Scott SaysNov 06, 2014

My name is Elaine Scott and I was a Jet subscriber. My account with Jet was paid up until 2016. and now they have switched to Ebony. I did not receive a letter or offering me a refund. I do not want ebony. I want my money back. The last Jet that i received was 6/23/2014. Do you have someone to call me to get this matter be resolved. My home phone number is 702-644-0006. My address is 3548 Clear Lake Court, Las Vegas, Nevada. I do have a email address, but I do not like doing business with email, which is elainescott57@clear.net. I would rather speak with someone on the phone.

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Customer care male
Mr. Mychal Harris SaysNov 10, 2014

I am sending this message due to the fact that i haven't received my November issue. It is almost the middle of the month and It has never been late. Please resolve this issue soonest or kindly refund my money.

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Customer care female
Ms. Paula Hunt SaysNov 11, 2014

I did not receive October's issue of the Ebony Magazine and looking at the label on my last issue the expiration date is January 2018. Please send the missed issue and continue to send the remainder of the said future copies. It is so very unfortunate that we can no longer speak to a customer service representative personally. We now have to put our inquiry on the web. Keep in mind everyone does not want to use the web. Hoping this issue is addressed. Sincerely,
Paula Hunt.

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Customer care male
Mr. Charlie Jordan SaysNov 11, 2014

I have not received my November issue of Ebony.

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Customer care female
Ms. Nadine Brock SaysNov 11, 2014

On 6th of June 2014, i sent a letter to Ebony subscription Department. Requesting a refund for my unmailed jet magazines through June 2016. As of this email, i have not received a refund. Please advise status.

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Customer care male
Mr. Larry Benjamin SaysNov 13, 2014

I called to complain about delivery service and got no response. Could someone contact me regarding this matter please.

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Customer care female
Ms. Sandra Thomas SaysNov 14, 2014

As of today 11/14/14, I have not received this month's (November) issue of Ebony Magazine. My zip code is 21230 and street name is Scott Street. I would appreciate a response as to when I can expect to receive the issue. Also, will it be the same in December as previous issues have been mailed the month before. Thank you.

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Customer care female
Ms. Cousette Prince SaysNov 17, 2014

I have not received a refund for my un-mailed Jet magazines. I have been receiving this magazine for many years i am very disappointed. I also have a complaint regarding my un-mailed Ebony Magazines which is not due to expire until December 2015. I haven't been able to reach a live person through customer service. I am very frustrated I haven't received my Ebony issue since September. I would like to receive my un-mailed issues or a refund.

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Customer care female
Ms. Cousette Prince SaysNov 17, 2014

I also will like to complain about not being able to speak to some one through customer service everyone doesn't like to use the web to discuss their business myself for one I feel like I am just being avoided and not a value customer please resolve this matter

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Customer care female
Ms. Hazel Harris SaysNov 18, 2014

Hi, my name is Hazel Harris and I have not received my current issue with Pharelle Williams on the cover. Thank you.

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Customer care male
Mr. Lloyd Archibald SaysNov 18, 2014

Good Morning,
Myself or guest didn't receive our November 2014 Issue of Ebony. Please investigate and advise. Thank you in advance for you assistance in this matter.
LloydArchibald
1206
English Bluffs Court
Brandon,
Florida 33511.

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Customer care female
Ms. Marinietta Sturdivant SaysDec 02, 2014

Please did not send anymore magazine to this address. 1477 Ferry Point Road also 1481 Ferry Point Road, no one is ordering any magazine from your company or any other company. No exception under anyone's name. Also I had cancel magazine from your company before. Thank you very much, Sincerely Marinietta Sturdivant.

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Customer care female
Ms. Sherilyn Cunningham SaysDec 04, 2014

My name is Sherilyn D Cunningham, I ordered two subscriptions 22nd of September 2014 Monday 12:18 pm, One for my son Joe D McNeely and myself we have not received any magazines, It is now 3rd of December 2014 Wednesday, I paid for one year. Please contact me and let me know something as to why? I have not received any magazines. Please contact me as soon as possible at ( 925 ) 439-1677. This information should suffice the matter, my zip 94565. Thank You Much. Sinerely,
MS SHERILYN D CUNNINGHAM.

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Customer care female
Ms. Carole SaysDec 04, 2014

I do not have a subscription and wish only to purchase the October 2014 issue as I have been unable to access it either via the Web or the public library where I live. Is it possible to purchase it as a back copy? Please advise and thank you in advance for your response.

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Customer care female
Ms. Celise Malone SaysDec 06, 2014

I was wanting to change the address on Retha Bacey 785905 account. Her current address with y'all is 2305 Ransom Rd Gatesville, TX 76528. The new address is 1401 State School Rd Gatesville, TX 76599. Could you please update this information for me. Thank you.

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Customer care female
Ms. Tegan Brock SaysDec 06, 2014

I have not received magazines. I have a two year subscription. I subscribed in 14th of September 2014. I should have received first issue 11/01/14 can you please assist in getting this matter corrected?

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Customer care female
Ms. Tegan Brock SaysDec 06, 2014

Recording said complaints can only be taken by e-mail which I never heard of if true this is really bad customer service.

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Customer care male
Mr. Mark Asby SaysDec 12, 2014

Customer service phone number is out of service

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Customer care male
Mr. Walter Young SaysDec 17, 2014

No response from web site, no magazine for three months now. Left message on web site no response.

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Customer care female
Ms. Jewelene SaysDec 17, 2014

My name is Jewelene ware. I wrote to you when my jet subscription was canceled, because you no longer would have jet issues. I requested that you send me the balance of money paid for jet because i was not interested in receiving ebony. I have called and talked to at least three of your representatives on phone. I was told the money would be sent. That was several months ago. Please get my refund back to me for balance of jet issues as was promised. Sincerely, Jewelene WARE13039 CR 46TYLER, TX 75704.

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