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Dstv Nigeria Customer Service Number

 : 2348039003788, 234-1-2703232
If the contact information is incorrect, please let us know here
About Dstv Nigeria
Digital Satellite Television is a digital satellite TV service provider in Africa. The DSTV gives customers Movies, Lifestyle & Culture, Sport, Documentaries, News & Commerce, Children, Music and Religion programs. The Company was launched their services in 1995. DSTV is having its headquarters in Ferndale, Randburg, South Africa. Digital Satellite Television also known as (DGSTV). DSTV has extended its providing to nearly 100 video programs and 78 sound programs. DStv has variety of set-top box produced by Altech UEC and Pace Corporation. It’s one of the famous channels O and Trace TV bring customers the most popular local and worldwide songs. Its multi choice IPTV remedy provides DStv solutions over an IP system enabling System incorporation to offer Internet, phone and DStv over only one system factor. The postal and official address, email address and phone number (helpline) of Dstv Nigeria service center is given below. The helpline of Dstv Nigeria service center may or may not be toll free.
Contact Details
Contact number
2348039003788, 234-1-2703232
Office Location
Plot 1383 Tiamiyu Savage Street, Victoria Island, Lagos State P.O. Box 74291, Victoria Island, Lagos, Nigeria
Website
www.dstv.com
Your Complaint
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Complaints and Reviews of Dstv Nigeria
Male ImageMr. Abubakar Abdullahi Says Sep 25, 2014

My screen is blanked even after recharged on 24/09/2014. I have sent sms for reset and even called customer service no all to no avail.

Kindly assist please.

Thank you.
Male ImageMr. Ekhorugue Osagie Says Sep 15, 2014

I want you people to help me transfer my money from the wrong account no 0147949254 to the correct account no 2015963287 which bearing Ekhorugue Osagie. I subscribe 1,500 to my gotv decorder on 19th day of August 2014, mistakenly it goes into wrong account.
Female ImageMs. Olajuyigbe Aderonke Says Sep 12, 2014

My decoder is displaying a faulty card message and i have just done my monthly subscription. Please i want you to help me suspend my subscription pending the repair of the decoder. My smart card number is 42584299947.
Male ImageMr. Tanimowo Idowu Daniel Says Jun 27, 2014

My line has been suspended for the past 3 weeks but i have renewed my payment since 25th of june 2014 via atm of first bank #3,000. 00. My dstv number is 4279300359. Yet i have not been re-connected.
Male ImageMr. Olasunkanmi Adebayo Says Jun 12, 2014

Please kindly activate my account i have paid since 10th june. My smart card number is 41291783110.
Female ImageMs. Atim Says Oct 27, 2013

I paid on quickteller website for renewal of dstv decoder 4133575181 on Friday 25/10/13 and uptill today this service inactive. Please find below sms from DSTV.

Cashless payments. Dear Customer, your DSTV Subscription payment of NGN 3,000.00 for 4133575181 was successful. REF: 999986871611.

Kindly rectify this and please note that disconnection date will change.
Male ImageMr. Nosawaru Aghatise Says Oct 25, 2013

I have paid for a family bouquet (3,000 ) Naira today 25th October via online UBA payment and hitherto I have not been re-connected. My smart card number is 42584676185.
My name is Nosawaru Aghatise and email address is nosaghatise@ yahoo.com. Thank you. Telephone number 08111749673 and 07060990428.
Male ImageMr. Biola Says Oct 16, 2013

My decoder has been on E-16 error code for two days now and this is very embarrassing wasted my credit sending SMS to your shortcode called your customercare care line severally no response knowing fully well that we have a long vacation .This is very very unfair and when subscription expires you don't waste time in scrambling all the channels.I need my number of days back I can't pay for services not render.Error E16-4 keep showing am fed up with your service we keep having issues day in day out.biola 08075491276(dudubynature2002@yahoo.com)
Female ImageMs. Soares Abosede Says Oct 15, 2013

I renewed my subscription for family banquet for the amount of 3,000 naira yesterday on my master card with qiuckteller and i received notification immediately that it was successful but still unable to get access to the channels. Please do the needful. My smart card number is:42595247943
Male ImageMr. oyegunle joseph Says Oct 11, 2013

I have been disconnected since about a month ago, I try the customer care it did not work, at the expiration of my subscription. A lady call notify me, I log the complain and nothing was done to it. I have recharge today it is not working. Please check and rectify it. My tel no is 08035709285 while my smart card no is 42542003993
Male ImageMr. Olalekan Bankole Says Oct 03, 2013

Hi,

The drifta attached to my account is not working. it gives an error message that the channel has been scrambled or subscrption has not been paid. note that the main decorder is active and working.
Kindly reset immediately.
Smart card number -42719341192
Female ImageMs. Adefope Adepeju Says Sep 28, 2013

I have been having problems with getting some channels on my decoders. My number is 4122260514 and I have had to complain about 5 times this week with various solutions given by your customer care operators. The latest solution given is that if some channels disappear, I should switch off my decoder and switch it on again. With over N11, 000 I pay every month I expect a better solution.
Male ImageMr. Michael Nwadiora Says Sep 27, 2013

I payed my Dstv bill through quickteller on a ATM and didnt enter my full number which was 4256 9009 469 instead I put 4256 9009 46 how do I correct this my quickteller reference number is 999912265122 please treat immediately my contact number 07039228334 name michael Nwadiora
Male ImageMr. Chidi Udeogu Says Sep 26, 2013

i renewed my subscription on 31, Aug 2013 (premium). since then i have had to call the customer center at least 4 times because d E16-4 message that comes up during viewing in order to have d problem restored. i am really tired of having to do this. it is quite embarrassing, fund-wasting, and annoying! there is absolutely no reason why this should happen especially because it is not yet d due date!
it has happened again now...unfortunately no customer care closes @ 9pm, does it mean i'll have to wait till 2moro to have this issue resolved?
who bears the cost of airtime i have expended calling you? who repays me for d minutes & hours i have lost because someone keeps making a mistake of removing my subscription before the due date?
this is absolutely unacceptable!
SMART CARD :4258436051. i will appreciate if this error is rectified asap. then, i'll have to decide if i really wish to continue with dstv, bearing in mind d past disappointments i have also had.
Male ImageMr. Olowu Ganiyu Adekunle Says Sep 21, 2013

I paid 5000 subscription into my DSTV Account number: 41085931560 through a Paga Agent 0362VW with Txn ID: KYWWX. I have received SMS saying I have sucessfully paid but My DSTV is still DISCONNECTED with error message E 16-4

ACCOUNT NUMBER: 41085931560

Error Messagae- E 16-4

ACCOUNT NAME: OLOWU GANIYU ADEKUNLE

EMAIL: gani_the_media@yahoo.co.uk

PHONE NUMBER ; 08023040198
Male ImageMr. TOYE OMOJOKUN Says Sep 21, 2013

What's wrong with your customers care lines? I have been trying to reach you for days without luck. What's going on. I have complaints about your deteriorating services. My decoder No is 41223269717. My tv2 and extra view are disabled and subscription is still running. Toye Omojokun- 0803-306-6644, email:tomojokun@aol.com
Male ImageMr. Olowookere Says Sep 09, 2013

I was migrate to premium and I paid #11,000 till now I can not view sport channel.
I sent RA 42508486125, I contacted your Ibadan office I was given a phone number which I have being try but ccould'nt get through.

I will appreciate if the issue can be resolve now.
Male ImageMr. POPOOLA EBENEZER Says Sep 09, 2013

my account was renewed on the 30th of august,this was before my due date of 7th sept, but yet my account was suspended and up til now it has not been released, pls why
MY receipt no is 23400738 while my smart card no is 4131983392
Male ImageMr. Demola Says Sep 08, 2013

My subscription has not expired yet the service keeps ceasing. I even had to get to the office in GRA to reactivate it which was done and all I could get was an apology. I get home two hours later for my wife to tell me the same thing has happened again. This is getting ridiculous and would want this never to repeat itself and I get the days off added back to my account. My smart card number is 4265739953
Male ImageMr. mukoro emmanuel ejiro Says Sep 07, 2013

my dstv has not been reconnected after paying for subscription. reason being that my account is debited for last month because I paid into awrong account number. I have sent the evidence and my id to dstv@nigeria.multichoice.co.za. still no response
Female ImageMs. ayomide nora Says Sep 06, 2013

Hello good morning, I made a payment of #5000 through an e transaction with ref no 02uv39086es2021 for my neighbour laide segun for her dstv subscription yesterday been on the 5th of september 2013 and I called your customer care they said the money have not reflected and I have been debited
Below is the message I got immediately I made d payment
You have successfully made a payment of NGN5,000.00 to DSTV. Service ID : 41336252519.
Ref: 02UV39086E52021. Powered by eTranzact
I wonder why the money has not reflected please try and sort this out because you people are wasting my time. Please kindly get back to me

Ayomide nora
Abuja
Male ImageMr. Okanga Ogbu Says Sep 03, 2013

I paid for family bouque into a diamond bank in calabar since last thursday(28/8/13)and up till today(2/9/13) i have not gotten the services. Please do something.
Smart card no:41336046986
Male ImageMr. Sola Adewale Says Sep 01, 2013

Why is DSTV being fraudulent, I suspect that DSTV deliberately tosses my decoder for some fraudulent reasons which I'm yet to understand.This is about the 20th time I will be calling or mailing to complain bout something in the last 4months. This time my SS3 has been tossed just to ensure I don't watch the Manutd-Liverpool match, kindly enable me,Decoder nos is 4100728834. Thank you
Male ImageMr. Taofik jimoh ishola Says Sep 01, 2013

Am jimoh. Taofik Ishola. a premium subscriber I made a payment of N9,900.00 on the 22nd of August 2013 on my old dust smart card nos of 40227261365 instead of new one of 42657261543 .Kindly assist to correct this and reflect on the new nos of 42657261543 .my name is jimoh taofik Ishola on phone nos 08024566203 e mail taofikjimoh@ymail.com
Female ImageMs. mr agunbiade Mt Says Aug 31, 2013

i bought your decoder from ore of you auothorized dealer at ore since wed 29 augst. I paid for subscribe for one month .and he collected all the data the name mrs M.T agunbiade and the street is garden of God ore ondo state ,08060033129 is her phone no i . But since then the thing is not working only dish tv is working. This card no42757541315. Pls help me out.
Male ImageMr. kingsley snomi Says Aug 30, 2013

I was formally on the family bouquet, but paid for the compact bouquet on the 28 day of August 2013, a day before my subscription was to expire. However I still receive signals for only the family bouquet channels.
My smart card number is 4265698824.
Thanks
Male ImageMr. McArthur Obinokwara Says Aug 28, 2013

Pls I have up graded from family bouquets to compact yet my DSTV still showing the family bouquets for morn than two weeks now. My card is'' number 41336266931 and my name is Mr. McArthur Obinokwara. Pls help rectify this problem. My phone number is 08035401688
Male ImageMr. adewale Olasunkanmi Says Aug 25, 2013

On the 19th August 2013,I mistakenly suscribed for the Access + Asia (5500).via interswitch quickteller online Bouquet but wanted the Family + Access.My DSTV 42508861749 Adewale Olasunkanmi and I want it changed to Family + Access bouquet.Thank you
Female ImageMs. Helen Tarkumbur Says Aug 24, 2013

Please, I ?a?e paid †?é 5000 thosand bouquet and my BBA and BBA1 channels ?r? not opened. Please can those channels be opened urgently, because. I want †ø watch †?é closing of Big brother chase. My smart card no. 41353424637, my name is Helen Tarkumbur, email: misstark0410@yahoo.com
Male ImageMr. femi osofisan Says Aug 22, 2013

hello, paid for my dstv subscription(family +dual view-#4,800)two days ago however,tv1 is giving this message 'viewing is temporarily blocked,tv2 is giving this message 'disabled contact customer service.Kindly activate accordingly my smart card no is 41007390135.


Thanks
Male ImageMr. femi osofisan Says Aug 22, 2013

Hello,

i paid for my dstv Subscription on line two days ago through quick teller for FAMILY + DUAL (? 4,800.00 for 41007390135)However only tv1 was showing(single view)that first day.I was still trying to get customer service to rectify this,only to see that viewing is now temporarily blocked for tv1 while tv2 is not on at all please rectify this,



Thanks.

Femi
Male ImageMr. AdeKola Funsho Says Aug 22, 2013

Good Morning DStv Nigeria,A walka7 was sent to me from South Africa for A month and two weeks now and I av tried Activating it here all to no avail.I have written a Letter to your Headquarters in Victoria Island,I have written to South Africa Dstv Office I was directed to contact you.I have contacted ur Dstv Mobile Facebook Page,yet no response from anyone.Pls I need U to activate my Dstv walka 7 before this week runs out because am getting frustuated.Pls am Begging and am pleading help me activate my Walka 7. #?CRYING #.God Bless Nigeria,God Bless DStv Nigeria.
Male ImageMr. REMMY Says Aug 22, 2013

Dstv Smart Card no. 42555517772
Decoder NO. U206428106
Name: Oluremi Oladapo
Tel; 08024609289
email; remmymine@yahoo.com
Family Bouquet

Date of payment; August 13, 2013
Payment Ref: BQTL/103900438894/08024609289/DSTV SUBSCRIPTION/42. This is tru Firstbank online
MESSAGE ON SCREEN; E16-4

COMMENT: After making this payment, I have sent repeated msg RA 4255551777 to 30333 several times and made repeated calls to 08039003788 / 01-2703232 this has cost me over N1000.00 without getting value for my money. This is becoming unbearable.
Can someone in charge activate my decoder and allow me get value for what I paid for?
Male ImageMr. Umanah Abednego Says Aug 21, 2013

i Subscribed via UBA online banking but all the stations that are suppose to be release for the access bouquet has not been release, i Paid 1500 for access bouquet,my name is Umanah Abednego,my smart card number is 42595552516....my mobile are 08054598992, 07011918331 & 08092315492.
Male ImageMr. Ifeanyi Obi Says Aug 21, 2013

I switched from the family bouquet to the compact plus bouquet tho my subscription is due to expire tommorrow. I had to subscribe for the compact plus bouquet before the expiration date but uptill now I am unable to view the channels for the compact plus bouquet dis is my card number 42570014698..pls help....Ifeanyi Obi 07032181325
Male ImageMr. Adewale Olasunkanmi Says Aug 21, 2013

I was on the Access (1500) and migrated to the Compact plus Asia (5500).Up till now I am just able restricted to the access view as confirm via a text message to 3033.I will apreciate if this is resolve speedily.my card No is 42508861749
Male ImageMr. Adewale Olasunkanmi Says Aug 21, 2013

I was formerly on 1500 and subscribe to the 5500 and it still not giving me the proper channels.my name is Adewale Olasunkanmi my email is adewaletoyin@hotmail.com and the card no is 42508861749
Male ImageMr. oyebanji Says Aug 19, 2013

I subscribed for DSTV service for about 2 weeks ago now with NGN7,500 and the service has not been available since then. This is a total dissatisfaction,it is inhuman and unimaginable.
Kindly assist me to respond to it with dispatch that is ASAP.My card number is 42584669172.Also note that your numbers have not been available and the subscription was done before the last one elasped.
Regards
Male ImageMr. Segun Ehindero Says Aug 17, 2013

I bought a WALKA in April, now the Screen has a mechanical damage/faulty...is showing but d pictures view is showing in negative shot and also the Speaker is seized. Pls is there a technician that can rectify it for me in ur V.I office @ Tiamiyu Salvage office..?? Mr Segun Ehindero. 08036165915
Male ImageMr. dtsv compact plus Says Aug 15, 2013

I am not getting a lot of the channels for dtsv compact plus, BBA channels, movie channels and the extra sports channels. I am still getting the family bouquet channels with some additions. My smartcard number 42584329462
Male ImageMr. Emeka Brown Says Aug 15, 2013

I subscribed 3000 naira on 12th August 2013 with the smartcard No: 4253472924 through e-tranzact. I viewed the channels after contacting call centre but the service dropped the same day and since then, E-16 message has remain on my screen. I can't view any channel. Please, help urgently. Contact me on reaganik2000@yahoo.com
Female ImageMs. Alhaja Alonge Says Aug 13, 2013

I av subscribed to my decoder since 7th of july nd still unable to view any channel except dish rather it keeps displaying E06-4.pls kindly help correct the mistake.card no-42503701718,mobile no-07066547617.
Male ImageMr. Waziri Jos Says Aug 13, 2013

I am writing in respect to my DSTV subscription status with card number 42657422871 under the name (waziri jos). The subscription finish, to which I paid online on the 11-08-2013 in the evening, but up till now the channels are not yet back. All efforts to reach your helpline proved abortive. Please kindly look into the matter and do the needful
Male ImageMr. ugo efemuai Says Aug 11, 2013

Hello DSTV,

I paid N7500 on thursday 8/08/13, it got activated on friday but there are no football channels, the reason why I am paying for compact plus is because I want to watch football. Kindly ensure that these supersport channels are activated as this is the main reason why I paid for this plan.
Kindly revert with an acknowledgement.

Regards,

Efemuai Ugo
Male ImageMr. Abdulrauf L Oluwafemi Says Aug 10, 2013

Good day. I have paid my subscription through Quick Teller ref no: 999935098147 on 9/8/2013 and sent RA with smart card no to 30333. I have also Call customer care not
getting through. Please reconnect me as soon as possible. Smart card no is 4131976200. thanks.
Male ImageMr. Abdulrauf L Oluwafemi Says Aug 10, 2013

Good day. I have paid my subscription
and sent RA with smart card no to
30333. I ve also Cald customer care not
getting through. Pls reconnect as soon
as possible. Smart card no is
4131976200. thanks
Male ImageMr. Chief Charles Udegbue Says Aug 10, 2013

Good evening, I have paid for my DSTV subscription since monday, my decoder is yet to be activated. Smartcard no.4024466076,Name: Chief Charles Udegbue,please,kindly activate it as soon as possible.
Male ImageMr. Ugwu Emmanuel Okoye Says Aug 09, 2013

My name is Ugwu Emmanuel Okoye,a customer with smart card number 41062527779. A message was sent to me stating that I was owning 2,900 Naira. To avoid disconnection,I had to transfer the said amount into dstv Diamond Bank account number 0003918316 from my private company account with Diamond Bank.Up till now,my dstv account does not reflect this payment. The payment was made on August 2, 2013. Kindly sort this out for me. Thanks.
Male ImageMr. alh shehu nma Says Aug 09, 2013

good evening. I paid #5000 on wenesday at access bank for the compact service not noing that supersport10 has been remove so i deside to pay #2500 to make it #7500 for another service i will be hapy if my request is granted here is my smart card number 41259442709. Am from bida niger state my phone number is 08038260363.
Male ImageMr. Michael Onyeka enemuo Says Aug 09, 2013

Hi

I paid my Dstv yesterday with quick teller at a Zenith Bank in Kofo Abayomi ATM , but it has not been activated till now my smart card number is 41192094187

Please I need it activated ASAP


Michael
Male ImageMr. Salihu Umar Says Aug 09, 2013

I subscribed for five thousand Nara via quick teller at fedelity bank Plc yola on the 8th of August 2013 but the text I recieved shows that ther is a missing digit on my card number instead of 42541127116 I recieved subscription payment of five thousand for 4254112711 was successful without the last digit 6
My card number is 42541127116
Name: Salíhu Umar
Phone no. 08035453790
State of resident: Adamawa State
Male ImageMr. Chris Says Aug 09, 2013

DSTV, what's happening to your services? Sometimes some channels within Rayfield Jos are completely off; only one channel remains. Pls is it my decorder or is the problem from your transmission? 08055500281
Female ImageMs. mrs okoye Says Aug 08, 2013

Good day my monthly family package is to expire on 8th august but i renewed my subscription on 7th august. and it was immediately displayed on my screen that my account has been suspended. what do I do. my phone number 08033816953, smart card number 41223119912, amount 3000 naira, e mail address okoyechristiana2@gmail.com
Female ImageMs. mrs okoye Says Aug 08, 2013

Good day my monthly family package is to expire on 8th august but i renewed my subscription on 7th august. and it was immediately displayed on my screen that my account has been suspended. what do I do
Male ImageMr. shaibu inusa Says Aug 08, 2013

Your cabel network is just exploiting nigerians and its so annoying. I paid since on the 6th of August and uptil this moment I can't get reactivated. I have spent a lot of money calling your so called "call centre" that waste your precious time and money with your numerous adverts. I am not happy at all and disappointed in DSTV service.
Male ImageMr. Amadasu Rodney Says Aug 08, 2013

My Subscription for ACCESS BOUQUET (? 1,500.00 for 4253516744) via m.quickteller.com at about 12:10 on the 7th of Aug 2013 was successful,but am stil getting the E16 error.

My payment reference number is FBN|Web|3MQT0001|DSTV|070813120609|00031777.

HELP!
Male ImageMr. Lameed Adesina Says Aug 07, 2013

i subscribed yesterday 06/08/2013 with 3000 naria up till now i havent been connected,i still have error E16-4 on my tv screen.
Here is my details:
smartcard no-4135524044
Transaction Ref: RG7CM
my name : Lameed Adesina
email:taofeekshina@yahoo.com
Female ImageMs. zainab Says Aug 07, 2013

Good afternoon,please I have a problem with my smartcard,my decoder showed insert your smartcard I did that and before doing that I wiped the smartcard with a dry soft cloth and I rebooted the decoder and its still saying the same thing?please I need help,what do I do?my email is zainabwachiko@yahoo.com 41354281465
Female ImageMs. zainab Says Aug 07, 2013

Good afternoon,please I have a problem with my smartcard,my decoder showed insert your smartcard I did that and before doing that I wiped the smartcard with a dry soft cloth and I rebooted the decoder and its still saying the same thing?please I need help,what do I do?
Male ImageMr. obinna Says Aug 07, 2013

i was on premium bouquet and i just migrated/paid for the family(2,700)before expiration and up till now i cant still view any channel.i have tried contacting your customer care centre all to no avail.i will appreciate if this issue is resolved.

My DSTV pin is 42541682730

Obinna,08034979056,joeobi14@yahoo.com
Male ImageMr. Aminu Suraju Abiodun Says Aug 07, 2013

My name is Aminu, 7, olu ajilo street, ire akari estate, isolo. My account number is 411922397572. My dstv has been displaying E45 since 7 days ago. All attempt to lodge a complaint through d customer care number has failed.
I'm not happy dt I'm nt getting value for my money. Please solve d problem immediately.
My mobile no is 08033489517
Male ImageMr. adedeji ogunfowora Says Aug 06, 2013

I just payed for the compact(3,000) and up till now I can't still view any channel. I contacted 1 of your offices @ the agric ikorudu and I was given a USSD code (30333) to send RA 42522835679 to while the decoder is on channel 154. I have done all that yet its still not coming up. Gives me an error E16-4. I would really appreciate if this issue is resolved now. Thanks adedeji ogunfowora, 08135911158, 08027569644, Joe_Mick18@yahoo.com
Male ImageMr. Victor Imorame Says Aug 05, 2013

I paid N9,900 for the DSTV premium service on 30th july, 2013 knowning that my previous subscription will expired on the 4th August. yesterday night my service was terminated and all efforts to contact your office met brick wall.
Name: Imorame Victor
Smartcard Number: 41130189289
E-mail:Victor.Imorame@shell.com
Telephone: 08033784880
Reciept payment number: 17023
Agent: Mic-grand Resources Ltd, port-Harcourt.

pls restore my service immediately and always update your accounts with your agents.

This unwarranted termination is happening the 3rd time and not very happy..regards
Male ImageMr. Chief Bola Adeosun Says Aug 05, 2013

My Account no 4265699587 was suspended without justification. It was suspended yesterday 4th Aug and I had to call twice for my account to be restored. This morning again at about the time it was suspended yesterday, it was again suspended, despite my having paid my subscription as early as 25th July, 2013, to avoid this ugly situation.
Please check my record to see when I normally pay into the account and you will know that I should not be treated this way!
Please restore my account as early as possible.
Male ImageMr. Mr Solomon Says Aug 04, 2013

Good evening, I paid for dstv 5,000 naira subscription but could not get all the stations such like BBA 197 and 198, kindly help to resolve this before it's over . My account is 4135536034 .
Male ImageMr. Austine Says Aug 03, 2013

My decorder is faulty,I took it to dstv office close to Etisalat office at wuse2 abuja they told me 6500 but now how much will it cost me to get a new one if am to change the old one thabk you
08033889202
Male ImageMr. Portia Pheelwane Says Aug 03, 2013

Please assist. I payed my fathers Account R352.44 on Thursday around 4 at Checkers. Account number 89695556 it is still giving error E16. It is not fair as my mom payed on the 20march for April and dey robbed us. So I called on Thursday and payed bt I am still not getting a view. This means I am also payed double. So please help us. The number we call we have to hold and it is eating up my airtym. My no is 0783501052
Male ImageMr. Dolapo Bello Says Aug 02, 2013

For all your issues, spend a little credit and speak with an agent on 2348039003788, 234-1-2703232. I tried it and my decoder which was inactive for 4days after subscription was instantly activated.
Male ImageMr. ADEYANJU JAMES ADEGOKE Says Aug 01, 2013

I paid my subscription on 29th July 2013 at ECO bank Marina branch, my smartcard number is 41192793747. I have sent several texts for reconnection to no avail. I also made several calls, no solution. Please reconnect me. the slip number is 0140983
Male ImageMr. Otung Kelvin Says Aug 01, 2013

I don't understand why a bank payment was made since on the 30th of last month but still yet my decoder activation has been done. Please activate this account before the close of business day. The reference number is my decoder:42542048493. Thankss
Female ImageMs. Akinsuroju Stella Abosede Says Aug 01, 2013

Akinsuroju Stella Abosede. Card num 42541405314. Ever since I installed my dstv it has always Freeze or crack! I have called the customer care line several times but no solution has being given. Since a week I recharge I haven't being able to enjoy any programme. Its frustrating! Help!!! 08027806595
Female ImageMs. Akinsuroju Stella Abosede Says Aug 01, 2013

Hi, my name is Akinsuroju Stella Abosede. I stay at 13 Balogun Close Bode-Thomas Surulere Lagos.
My Dstv cable have been a source of sadness for me since I bought it. I have never enjoyed watching it for an hour without it freezing or cracking! I have called several times yet nothing is done I even paid installer it still the same thing! Please this is frustrating! Help!!! 08027806595
Female ImageMs. Felicia Obiagboso Says Jul 30, 2013

My name is Felicia Obiagboso. I bought DSTV decoder in February but lost my accomodation the next day. I recently moved to another area of Lagos and today 30/07/2013 I subscribed for the Family package and that was around 3pm but up till now,my decoder is yet to work. I ve tried calling the customer care but none of the numbers are going through. I ve also sent RA 4267934841 to 30333 but its yet to yield anything. Please,ther error message still reads 'Your decoder and smartcard is currently not paire.....' I need to know what is wrong.
Male ImageMr. MR VERSAL FARM Says Jul 30, 2013

I made a payment today 30th of july 2013 for my dstv subscription.I put it on and the error message showing on it was that my account has been suspended.these are my details :Mr Versal Farm,with dstv card number 4125950292,bouquet:compact, 5,000NGN. Cashier name deborah ola.payment office ikeja
Thanks
Male ImageMr. Ajose Taofeek Olaseni Says Jul 29, 2013

I am Ajose Taofeek Olaseni.I subscribe since 23rd July 2013 (#1,500 access)I had call your customer care on several occassion since I subscribe up till this moment my decoder had not been activated.My e-mail address is ajoseolaseni2006@yahoo.com.mobile no 07030335139.smart card no 42504429998
.pls am highly discourage with the way you are treating customers.All the days that have not been able to access my DSTV subscription should be added back.
Male ImageMr. Umar Suleiman Says Jul 27, 2013

Good morning,
I made a payment this morning, sent an email to notify you, on my decoder for pass one hour using generator but uptill brhis moment norhing has been done and my fuelbis burning. Please do activate me now. Card number is 42535269759 and name is Umar Suleiman
Thanks
Male ImageMr. Fonseca Avworo Says Jul 25, 2013

I bought a promo package with card no 42595932478 to replace my bad decoder with card no 42657685865, the subscrition of the old card was transferred to the new card upon expiration in june, 2013 i mistakingly paid into the old card no (42657685865) 3 times N10,000 17/6/13, N11,000 18/7/13 and N11,000 on 18/7/13 before i discovered that i have been paying to a wrong card, please kindly reverse and credit my new card no. 42595932478 or reverse the transaction to my account.
Name: Fonseca Avworo. 08033329456.
Male ImageMr. Eedris Says Jul 21, 2013

I made payment online for my dstv and its not yet to be connected.Below is the service response of the transaction after payment. You have successfully made a payment of NGN11,000.00 to DSTV for Service ID : 41118993173. New Bal: NGN76,832.00.
Ref: 02VR50237370506.
Male ImageMr. MOMOH SHAHEED Says Jul 21, 2013

i payed for my dstv on line through quick teller and yet is not showing what do i do, thats the information i got after payment.

Dear 41306867809,

Your payment to DSTV Subscription for FAMILY + DUAL (? 4,800.00 for 4130686780) via m.quickteller.com was successful.

Your payment reference number is 999932892160.

Contact support@interswitchng.com for any inquiries.

Yours Faithfully,

Interswitch.
Female ImageMs. Mrs ikhifa grace Says Jul 21, 2013

pls i subscribed via ist bank on sapele road in benin on 15th of july...teller no 1035258 and my subcription was suppose to expire on 17th.i paid 2700...it stil got scrabbled on 17th....we have reached u guys via somemamy pple.it came up yestday morning...and stopd showing last night till today.pls do something about it...bba eviction is today.smart card no..40245172420 acc name ikhifa grace,ikhifagraceo@yahoo.co.uk.08037786977,07038081690.
kindly treat me as urgent.
Male ImageMr. Sunday Ejike benjamin Says Jul 19, 2013

My susbscription is supoosed to expire on July 21, but I have been disconnected since Saturday, July 14. My smart card number is 41130580230, my phone number is 08028402920, my name is Sunday Ejike Benjamin, while my e-mail address is: sundayejiek@yahoo.co.uk.
I look forward to your prompt action.
Male ImageMr. oshodiwa iyoade Says Jul 18, 2013

my name is oshodiwa iyoade from ilesa osun state, i paid #3,000 on the 7-07-2013,for my subscription for two month but since then my account has not been activated. here is the teller's number ......1481097, bank stanbic bank ilesa osun state.......dstv card number....42595175722. thanks i will be expecting the activation from you.
Male ImageMr. ibong homily Says Jul 17, 2013

I made payment into of my faulty decoder account(41222779112) at FCMB UGHELLI BRANCH on the12/7/2013.This account has not been active for sometime now because the decoder developed some power pack problem. I want this payment to be transferred to my functional decoder account(40245619339). The name on the account is Ibong Homily. Phone No 08023847006 and Email engribong@yahoo.co.uk.
Male ImageMr. ikenna onyenegecha Says Jul 14, 2013

I have been disconnected since yesterday and I have not been able to reach your customer care on phone. Please kinly resolve this issue and MAKE SURE that those 2 days are added back to my account if not.
My account is 41353820602
Account name: Ikenna Onyenegecha
Phone No:08064604596
E-mail:jul_iyke@yahoo.com
Kindly treat as urgent.
Ikenna
Male ImageMr. Williams Ogoke Says Jul 14, 2013

I was on the premium bouquet and I just migrated/payed for the compact(5,000) and up till now I can't still view any channel. I contacted 1 of your offices @ the ikeja city mall and I was given a USSD code (30333) to send RA 4261333265 to while the decoder is on channel 154. I have done all that yet its still not coming up. Gives me an error E16-4. I would really appreciate if this issue is resolved now. Thanks 11:28pm Saturday 13th. Williams Ogoke, 08038103439, 08176651114, willywark@yahoo.com
 

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