Please I paid for premium package not family package kindly correct this please.
I am seriously disturbed. I could not view the program i paid for since 24th December 2014. Kindly assist in correcting this.
I just paid Rs 5000 for subscription for Dstv compact. It's yet to come up. Smart card number is 41259271462. Thanks.
Please i need your help, the sound of my decoder is not working, please help me to reset it. My IUC number is 2018803223, my phone number is 08100961161.
Please i need your help, the sound of my decoder is not working, please help me to reset it. My IUC number is 2018803223, my phone number is 08100961161. Thanks.
I am on Premium Bouquet. Since yesterday, I cannot connect to DSTV, my TV is displaying an error message E30-4 stating that the cable to the decoder may be incorrectly connected, I have tried repeatedly to tighten the cable and reconnect, but to no avail. Noticed that these error message has been coming for ahule, but usually disappear after a couple of seconds. My decoder number is 4111869631.
My subscription money was mistakingly paid into another person`s account by your staff in one on your outfits in port Harcourt. This was supposedly transfered into my DSTV acount after a week of complain by a DSTV staff and 72 HRS after the transfer, the problem of no access due to non renewal of subscription is still prevailing. Please, i want to be cleared on this issue since i have provided all evidence of payment and the said money transfered. I demand this to be sorted out without further delay. Regards. Smart card number 41354536322.
I bought a gotv decoder and antenna and l have completed all the installation, but the decoder was not activated.
I want to swap my Dish TV decoder DSD- 1131 With a new one, and have hereby subscribed for 2 month on that faulty decoder and please i want to divert that subscription to my new swapped decoder how can that be done.
I subscribe for Dish TV with a smart number 4119269787 my subscription is active I just want my BBA channels to be activated the customer service claim to have closed for the day and they told me their hours of operation I will appreciate if you can do so so I can watch my big brother Africa. Thanks and regards.
I am a premium subscriber with Card number 1017248853. I am unable to view Channels 223 and 225 whereas other sport channels are perfect. I do not think my view should be limited being a premium subscriber having observed the anomaly since the swapped of the old decoder for the new on 15/11/2014. Kindly review and rectify.
I am a Premium subscriber on card number 1017248853. I cannot view channels 223 and 225 whereas other channels are perfect, this became noticeable after the swapped of old decoder to the new one. Please probe and rectify.
Please assist me with my Dstv. Yesterday, i went to your head office to exchange my old one for new one, which was successful. I was told to call the customer care office line, before recharging it. And, since that yesterday till now i have able to connect to your office, even when i followed the instructions via through the voice call.
My dstv card number:4265712849,pastor ephraim egwu, wuse, zone7, abuja. My phone number is 08065711074.
My husband paid a sum of Rs 3000 on our decoder @ Delby Communications at Ijebu-Ode on Tuesday 18-11-2014 and up till now we have not been able to view any channel on it, Our smart card number is 4250899725, your help in fixing it will be appreciated.
I renewed my subscription since Monday, till now yet to have viewing access. Kindly look into it immediately. Card number is 10047318299
I want to know the price for the particular subscription that I will pay to enable me watch telemonde channel
Recharged yesterday 5th of November 2014 with reference 111356132353F up till moment i can not view my DSTV.
Recently, I have not been able to view some channels specially the big brother channel. Please help me to fix this. Smart card number is 42584466009. I will appreciate your assistance. Thanks.
I paid 3000 naira today, but I cannot view any channel, but it gave me E16-4. My smart card number is 41306426168.
Please, i just want to know the ultimatum date of swapping of DSTV decoder. I have a PVR dual decoder. When i took it to my nearest DSTV office at Ado ekiti, they told me to take it to Ibadan.
I renewed my subscription since yesterday and up till now we still can not view any of the channels. Smart card number is 4259532189.
i paid N4800 for my subscription, but it still reads my account is blockedsmart card 10133344274.
Error even after sending SMS RESET to 30333. Smart card number is 10052274817.
I made my usual subscription of compact view, but unable to view some channels i.e. big brother on channels 198 and 197. I have tried severally to contact you on phone, but phone is not connecting. Kindly reset the channels. Smart card number 41222619698.
Good Day, I have issued with the TV two link receiver on my PVR decoder model 3001. I went to the office closest to me. But no tangible assistance was rendered. The major reason for contacting you is to validate the statement which I was told concerning Swapping the old PVR decoder for the new one. Thanks.
I have old DSTV decoder DSD 990, what the condition for its swop
We recently renewed our subscription, however, we are unable to view the BBA channel because its still blocked. Please resolve this problem immediately. Smart Card numbers-1004686691. Please, activate channels 197/198 as soon as possible, thanks.
MY SMARTCARD number is 4288619556 (PREMIUM DUAL) VIEW. MY SUBSCRIPTION IS UP TO DATE. I DO NOT HAVE ALL THE PREMIUM CHANNELS FROM MY DECODER INCLUDING BIG BROTHER (197 and 198) AFRICA AND SUPER SPORT 5. PLEASE RESOLVE THE PROBLEM AS SOON AS POSSIBLE. MY DUAL DECODER DOES NOT EVEN HAVE MOST THE CHANNELS THAT ARE SUPPOSED TO BE THERE.