Walked into DSTVs airport office to pay my bill last week and guess what. I was told: I can not pay with my visa card; they have no POS devices; I can not pay online except via express pay; my only option is to walk down to fidelity bank, withdraw the cash and return to pay my bill Didn't realise customer frustration was on offer at DSTV. I am not impressed at all.
Hi i have a bitter complain to make And honestly am highly disappointed in the services provided by the spintex branch. I relocated and had my dish fixed this past Saturday.i was away at work and had my help see to it the dish got fixed.my dstv only worked for a day and i have called severally to have the guy come fix the problem. He hasn't turned up and i keep calling each day after work.i am tired of the postponements and have decided to contact the head office for immediate assistant! The guy from the office is called godson(0508728446) My details are below. Gifty Owusu Boateng 41936433 0543419564. Please do give me a call and send someone over as soon as possible. Will be visiting the head office tomorrow
Please i downloaded DSTv onto my tablet whenever i tap on a channel, I'm told to call your call center. I did exactly that, but no one answers the call. I do not know what to do next. Please help me.
I will be traveling to check on my sick mum and i want to block my account until further notices. My account number is 45067570. Thank you for your co-operation.
Dear sir/madam, My name is Joseph Laryea with the DSTV number 45067570. Please i will be traveling this week end, so iwould like my user line to be blocked until further notice. Please i will re- open subscription on my return. I hope my request will the treated as such. Thank youNB: Joseph Laryea =45067570MY TELEPHONE NUMBER IS 0276219987.
Please i am traveling out of the country and i want my account to be blocked until further notice. My name is Joseph Laryea AND MY DSTV ACCOUNT NUMBER 45067570.
I am traveling outside the country and i want to block my account until further notices. thank you for your co-operation.
My account is blocked and I want it to be opened. Calling your customer care numbers and no response. The account number is 45843570.
I have a problem with my Dstv and the problem is that i use to have 700 channels am some are missing from it l only have 150 channel which l you guys should help me out.
When i called i was put on hold for almost an hour without anyone talking to me. My Parental Control Code is blocked. Please, how do i unblock it? My card number is 45030060. Thank you.
I got my Decoder changed by DSTV about two months ago at Accra. The idea was to make the service better. Unfortunately, this new decoder is turning viewing into a nightmare.It gets reset to channel 100 many times a day automatically. The second problem is that it freezes as well. Sometimes within every hour and half, then the decoder will take five minutes or more to reset. What is the solution?
It is highly unfortunate, you disable our decoder without warning, and it is not possible to swop the decoder quickly. Long long queues and bad service, meaning that i have paid for a full months, but will miss three days because of this. Very bad service that will make me consider to stop subscribing to your service.
Ole K. Jensen.
Subscription number 41781021 is not working. There is no outstanding bill on this account. The inscription is your smart card and subscription is in the process of validation. It is over 5mins now and nothing is happening.
I am a compact plus subscriber on compact plus, but can only view channel 100. Screen says i should press menu then 4', but i do not which is the menu button on my remote. Please help. My number is 35310558.