Doubleday Book Club Customer Service Phone Number

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Doubleday Book Club


Doubleday book club is mail order book club that deals in variety of books such as arts and entertainment books, cooking books, Body, mind and spirit books, history books, children books etc. It was founded in 1897 having headquarters in New York City, United States. Frank Nelson Doubleday and Samuel McClure is the founder of the company.

Doubleday Book Club Address


The address of Doubleday Book Club is PO Box 916400, Rantoul, Illinois, United States.

Doubleday Book Club Website


The Website of Doubleday Book Club is www.doubledaybookclub.com.

The postal and official address, email address and phone number (helpline) of Doubleday Book Club Service Center and Doubleday Book Club customer service number is given below. The helpline of Doubleday Book Club customer service number may or may not be toll free.
Doubleday Book Club Phone Number Customer Service
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Doubleday Book Club Customer Service Number Complaints and Reviews

Customer care female
Ms. Sharon Mcwhorter SaysMar 02, 2015

I emailed request in Feb 2015 to cancel Doubleday Book Club membership. They replied that they would get back to me and never did. I received March offer, but am unable to decline because I CANNOT access my account. The only thing that shows up is their 'credits' promotion of which I want no part. I tried calling customer service only to be put on hold until I GAVE UP IN FRUSTRATION. Doubleday seems to be holding members hostage when they try to cancel membership.

Customer care female
Ms. Keena Washington SaysFeb 19, 2015

I placed an order on 2/3/2015, my order didn't ship according to their records until 2/9/2015. I sent them a email checking the order status only to find out my order was shipped to the incorrect address. They offered to resend the order,, but when I requested express shipping due to their error, the told me I had to pay for it. I spoke to the supervisor and she too said that if I wanted to express shipping that I would need to pay for it. They made the error, but yet I have to pay for it? Bad Customer service, I cancelled my account, and disputed charges with my bank. This was unacceptable and not a good business practice.

Customer care female
Ms. Yvonia Ward SaysFeb 19, 2015

My complaint is that I ask for this account to be closed a month ago and you still send monthly features and say I will be charged for them, well if you send any more books the cost will be on you. I do not want any more books sent to me and this will be my last time that I ask you to cancel this account. I want this account closed please. If you mail me any more automatic shipments I will not send them back and I will not accept any charges for them either. I have sent two or three shipments back already and you sent me an email that I would not have any more monthly features so get er done. Yvonia Ward.

Customer care female
Ms. Elva Trevino SaysFeb 02, 2015

I have tried to join the book club to no avail after reading the past complaints. I guess better not join.

Customer care male
Mr. John Snow SaysJan 23, 2015

Unable to get to a live customer service representative.

Customer care male
Mr. Denise Cardoza SaysDec 19, 2014

I have not had an account with you for a long time and I have emailed you several times over the past year when I started getting books I was not ordering. I have returned all books and keep receiving new books constantly and bills please discontinue sending me books and billing statements as I have not kept any of the books. If you continue to send me books and statements I will be forced to take further action. I cannot call you as you are closed when I get home from work please have a supervisor call me asap as I have emailed 3 different times and no one bothers to call me back. I work in customer service for an online company and am very disappointed with your quality of customer service. Denise Cardoza

Customer care female
Ms. Shayne SaysNov 22, 2014

I have not ordered from this place in at least three years All of a sudden I am receiving boxes of books and bills saying I owe them, NO I do not want this service.

Customer care female
Ms. Christine Starrett SaysNov 19, 2014

Busy signal. Never got through - would like to actually speak to a person instead of going through email and waiting days for a response.

Customer care female
Ms. Christine Wagner SaysNov 19, 2014

I purchased a book one year ago. I never received the book and have since been unable to reach anyone since there is no valid customer service number available. I'm very upset that I lost my money.

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