Complaints and Reviews of Doubleday Book Club
Ms. sheri Says Nov 08, 2013
Since your website has been down for days i just wanted to make sure that the featured selections would not be sent, So how do i go about making sure that the selections are not sent.
Ms. Vicki Says Oct 21, 2013
I sent back a product that I didn't want. They sent a
Statement saying I owe them for it. I've tried many
Times to call them but keep getting recording saying
Their call volume is high. No one answers. So now I will send
Them a certified letter. I want to make sure they get it. Many
years ago I cancelled my membership because of a lot of
problems with them. I will cancel my membership once again.
Ms. katherine hogan Says Sep 21, 2013
on 9/18 my visa was charged $43.46 at 1:23 pm. by doubleday book club i hadn't ordered any books. i called on 9/18 and 9/19 and spoke to a supervisor, explained my problem, and i told her i wanted my visa credited she told me she would look into this and call me back. i waited all day and was not called back the only book i've ordered was on 9/4, account #04766021. i want my money back plus interest. i expect an answer. this is no way to treat a customer. email address firstname.lastname@example.org - tel: 508-548-2520
Ms. Shirley Overby Says Sep 20, 2013
I purchased a book this morning (Order #300033403) at 9:23:40 CDT, for W is For Wasted. I would like to cancel this order as I have received a copy of this book which I had pre-ordered last month. PLEASE CANCEL THIS ORDER.
Mr. mary ann valenti Says Aug 31, 2013
I have been trying to reach customer service for the pass month at different time a day and i get the sorry about the delay but i have to give up as no one comes on the line.myaccount #is057931422. contact me at 4084833891 I wanted to cancel August books but couln't do it on line it asked for other info when i gave it it wouln't accept.my email is email@example.com
Ms. FEEDUP Says Aug 30, 2013
This website is a joke and your phone number is a bigger joke. i will be canceling my subscription and buying my books from Amazon where i am sure i will get better service.
Mr. anthony Says Aug 26, 2013
four times i have sent emails regarding an order that was placed on 8/13. i have not heard a word. my order is still processing according to my account. my order number is 200010534.
Mr. John Lucas Says Aug 15, 2013
I have now been holding 40 minutes on the customer service line. I wish to terminate my membership (071829194, effective immediately.
Ms. Lisa Lutz Says Jul 25, 2013
I mailed a book back to the Club, Tami Hoag's 9th Girl because I ordered it twice! I asked for another book in exchange because I paid the bill in full. Did the new book ship? If not I paid for a book I didn't get.