Digicel Customer Service Information & Exploration

1 876 619 5000/ Fax: +1 876 920 0948   Call By Skype
14 Ocean Boulevard, Kingston, Jamaica.customercare@digicelgroup.comwww.digicelgroup.com

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Digicel Exploration

Digicel is a Mobile telecommunications corporation that deals in mobile networks, Wimax Broadband, telecom services. It has 5,500 employees. It was organized in April 19, 2001 having central office in Kingston, Jamaica. Digicel as well as drives a moderator of community-based initiatives across its marketplace and has set up Digicel Foundations in Jamaica. Colm Delves is the CEO and Denis O'Brien Executive prolocutor of the corporation. The plurality of Digicel systems commenced in nations where the telecommunications marketplace had been newly liberalized. Digicel is at present knowing for its powerful commitment to giving its customers with the Best Value, the Best Service and the Best systems.

Plans and Services Of Digicel

Digicel offes multiple facilities and services for the users and these services and plans are mentioned below:
  • Digicel offers a number of Postpaid as well as Prepaid Plans in a very affordable prices
  • They also offers various Flexi Pay, other extra mobile services and plans
  • Offers the facility of roaming and other coverage's
  • They provide the WiFi facilities with Dongle plans
  • Digicel also offers various devices like smart phones, Internet devices and other home phone as well other features
  • Facility of online billing facilities, Web texts and other related facilities
  • Digicel provides the facility of broadband and 4G internet facilities and gives the fast set up facilities

Other Contact address's Of Digicel

Toll free No.: +1 888 - DIGICEL (344-4235)
Email: broadbandsupport@digicelgroup.com

Customer Care from Digicel mobile (local) call:100
Roaming call at: 1-876-380-ROAM (7626)

Toll free From Non-Digicel Mobile and Landlines No.'s: 1-888-DIGICEL (344-4235)

Other contact address of Digicel

Digicel Asia Pacific, Eightrium Building
15A Changi Business Park Central 1
#01-05 Singapore 486035
Phone No.: +65 6588 1406

For Media Queries Contact:
Antonia Graham, Head of Public Relations, Digicel Group
Call: +1 876 564 1708
E-mail: antonia.graham@digicelgroup.com

Customer Care Contact Information:
From mobile phone call: 100
From fixed/land line: +1 868 399 9999
Email at: tt.customer.care@digicelgroup.com

To contact Digicel Business
From Digicel mobile call: 600
From a landline: +1 868 299 6600
Fax No.: +1 868 399 9970
Email: digicelbusinesstt@digicelgroup.com

Corporate Office:
Ansa Centre,
11C Maraval Road,
Port of Spain
Landline No.: +1 868 399 999

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Digicel User Queries

Customer care female
Helena ClintonSep 07, 2016

Evening, phone number 294-9955. On 6/9/2016 @6. 00pm. I entered a code according to instructions of advertised message sent to my phone via SMS, only to be told that it was data only, and not what was sent in message, .

Customer care female
VirginiaOct 02, 2013

Top-up in the UK - JN Money Transfer @ Hawk Eye Sports World, 59 High Street, Harlesden, London, NW10

Mobile Tel number 4227352
Ref number 4350595304 - Serial number 49768769
I contacted Digicel in the UK and was told it was posted to the number, unfortunately it did not arrive. My mother lives in May Pen Clarendon who went to Digicel in May Pen. The assistant rang Digicel Customer Service three times he/she reported to her that there is no such number on the system.

Can you please enquire it to this because I cannot afford for my money to been thrown away and my mother to not be able to contact me.

My email address: Chinnie1402@aol.com
Mobile number 075344 14167

£15.00 = JMD 1,927.80
Air Time = 1,542.24
Air Time Tax = 385.56

Customer care male
Aiyappa Conganda GanapathyJun 27, 2013

I want to turn off all my call forwarding to the voicemail, am not a great fan of listening to Voicemail.. I have a blackberry and the changes that Ii make on the handset seems to be overwritten by the network.. Please help.. My number is +18768415540.thanks