Dhl Jeddah Customer Service Phone Number



+966 12 669 3399 / 800-345-0000 / +966-13-8827777
Jeddah, Saudi Arabia.www.dhl.com.sa

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What is Dhl Jeddah and What They Do


DHL is one of the leading courier companies providing its services in more than 200 countries. It is a German company headquartered in Bonn. The offerings of DHL include Freight Transportation, Supply Chain, Mail services, Warehousing, and Express services. Its American headquarters is located in Florida and the offices located in Malaysia, HongKong and Singapore are responsible for its operations in Asia Pacific regions. DHL has the strength of more than 275,000 people worldwide.
Official Contact Number of DHL Jeddah for General Inquiries
Phone Number: +966 12 669 3399
Important Contact Number of DHL for General Customer Service in Jeddah
Phone Number: +966 11 4741839
Additional Contact Number for Support
Phone Number: 800-345-0000 / +966-13-8827777

DHL came into being in 1969 by the efforts of Larry Hillblom, who was assisted by his two friends, Adrian Dalsey and Robert Lynn. The company was named on the first initial of their surname. In its infancy, DHL was delivering the courier between San Francisco to Honolulu which was expanded in 1970's to the nations like Philippines, Australia, Singapore, Japan and Hong Kong. DHL was the first to provide courier services in Latin America and was the only express company to offer overnight services in 1970's.

The company was come under the ownership of Deutsche Post in post 2000 and was merged to latter's Express division. DHL services are divided among the brands like DHL Global Mail, DHL Global Forwarding, DHL Supply Chain and DHL Freight.

   



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Dhl Jeddah Delineated Here With Complaints and Reviews

Customer care female
Ms. Nadzla Ahmad AbbadiNov 15, 2016

I'm Nadzla Ahmad Abbadi der sir not my problem solving my luggage not Dalveyd please help me my bill naber 642239886. Thks my phone 00966504507864.

Reply
Customer care male
Mr. Jihad KaakiNov 13, 2016

Dear DHL

I Have a shipment No. 6944370602 its in jeddah three days back and its not deliver. The office called us and we give them the location and no one answer the phone the one sent to us by SMS 012 6185655

Please at least answer to tell us from where and which branch we can collect the shipment if your drivers bzy. Looking froward to hear from you

Regards.

Reply
Customer care male
Mr. Ahmed Ali KulaiNov 07, 2016

AIRWAY BILL NO. 9813145366
The above shipment was lifted from my office on 2nd Nov 2016 addressed to Mangalore-India. Today is 7th Nov 2016 and so far it has not reached the destination and when I tracked this from your website, its showing the shipment is still in Bangalore. Local post would have delivered the above before this. What is the problem? please need to know. Why its taking so long to deliver and when its going to be delivered to the destination. Please need an explanation. Waiting for your immediate response. With Regards
Ahmed Ali Kulai
Binzagr Company
Cell: +966 502743647.

Reply
Customer care male
Mr. Leodimer TumboconOct 30, 2016

Good Day,
I have six package shipment from TVH Belgium base in your tracking shipment this already arrived at Bahrain since 19-Oct 2016 until now still waiting my shipment
Waybill: 6672663406 This items needed by urgent. Regards, Leo
Rabigh Petrochemical Logistics (RPL)
Cell: No. 054 735 7703.

Reply
Customer care male
Mr. Hassan RazaOct 23, 2016

Sir my name is Hassan Raza and I have 3years diploma of associate engineer with 3years experience in ksa. I need a job. I like to work with DHL. Please help me thanks. My contact number is:0508741025.

Reply
Customer care male
Mr. Emad DimashkSep 25, 2016

Hello Sir

I Have an urgent need for a airway bill shipment copy )DHL EASYSHIP NO.) that i received via DHL from JEDDAH - KSA during December 2014. As the flowing shipment Details:

Sender`s Details :

Contact name : MR. AHMED ALARJAN
Contact Address : JEDDAH-MOB + 966558299294 KSA JEDDAH SAUDI ARABIA. Shipment description of contents : DOCUMENTS
Payer account number :CASHAZZFC

Receiver`s Details :

Names: Mr Emad Dimashk Or Mr. Fadi Bou Ezz
Address : Beirut - Lebanon. Mob : 00961 71868870 - 00961 03083385

Dir Sir

I remind you that i have an Urgent need for this copy because i don`t have the Bill tracking number. I will wait your kind reply on my email : imad. Y. D@gmail.com or fadiking@gmail.com

with my hope and my best regards for your help. Emad Dimashk .

Reply
Customer care male
Mr. Nawar Munawar AlotaibiSep 05, 2016

Aslam Alaikum. Sir, Our container Documents from Turkey way Bill is 8400237436 is not received. Which are still waiting in Bahrain since 1-09. 2016. Please inform me about the problem. The documents (Parcel) is veri important. Thanks. Best Regards
NAWAR MUNAWAR AYAD AL-OTAIBI EST. Jeddah Al Khumra Alsaroria.

Reply
Customer care male
Mr. Nasser Attia ElhawaryAug 22, 2016

My shipment (5952779825), sent from Egypt, seems to be destroyed in Jeddah DHL station, Please tell me what's going on. It has contained my Iqama ID, and two refund papers from Saudi Airlines. My Mobile number Is 0553692180. Please call urgently. Prof. Nasser Elhawary.

Reply
Dhl Jeddah Customer Service Care Phone Number 279100
Mr. Mohammad AnasAug 02, 2016

Dears. Greeting. I am in jeddah. After i got my passport i received message from your branch sulemaniyah jeddah asking for fees.

i had paid already 360 riyals when i delivered my passport to branch tahliah road. See attached file. So why asking me to pay again,

regadrs, Mohammad Anas . Jeddah MY shipment number 6489076101.

Reply
Customer care male
Mr. Alaa AbdelalimJul 30, 2016

I have bought three items from Amazon from 22 July, and they sent that parcel arrived the carrier faculty in Jeddah by DHL and it is assumed to deliver between 28 July and 29 July, but no one contacts me from DHl, please I want my stuff as soon as possible ? This is the order number Order 203-2457262-5454767 and named by Alaa AbdelWahab ali kamel abdelalim.

Reply
Customer care male
Mr. Ibrahim PitchaiJul 12, 2016

Dear,

We have booked DHL shipment yesterday to dispatch documents to our Riyadh office. Unfortunately, nobody came and collect our documents. Booking Waybill Number is 1648877075. This is our 4th complaints within a month regarding your delay service. Please do the needful and your prompt service is highly appreciated. Regards,

Ibrahim Pitchai
Mobile No. 0538624896.

Reply
Customer care male
Mr. BakhshJul 03, 2016

KIND ATTN THE MANAGER DHL,

SUBJECT:PARCEL NOT RECEIVED

TRACKING NO: 1913914402
WE HAVE ALREADY CHECKED BY NET LOCATION STILL JEDDAH AND SHIPMENT ON HOLD, WHY, PLS LET US KNOW BECUASE THAT PARCEL IS VERY VERY IMPORTANT SO PLS REPLY
AWAITING FOR YOUR REPLY
THANKING YOU.

Reply
Customer care male
Mr. UsmanJul 02, 2016

The shipment 9577458726 is still in holding bahrain, we did not get any response from your side, awaiting your rply.

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Customer care male
Mr. Abdul MajeedJul 02, 2016

We are waiting for an urgent shipment. The shipment already arrived in Jeddah and the status showing that shipment on holdWaybill No. 1639969881
Please call me on 0558225943.

Reply
Customer care male
Mr. Aftab QuraishiJun 28, 2016

WE HAVE NOTICED OUR SHIPMENTS FROM JEDDAH TO DAWADMI ARE GETTING LATE AS DETAILED BELOW:
SHIPMENT NO. 9080164166 DATED 22/6/2016 DELIVERED DAWADMI ON 27/6/2016
SHIPMENT NO. 2605484394 DATED 19/6/2016 DELIVERED DAWADMI ON 23/6/2016.

Reply
Dhl Jeddah Customer Service Care Phone Number 272479
Mr. Abdelaziz ZerbanJun 24, 2016

Dear, Complain Team. My Package is in Jeddah till now not delivered to me the tracking nr. 9117062684 please do your best to received my documentation is very important to have it today or maximal be tomorrow. A. Zerban. Mob : 0560033507.

Reply
Customer care male
Mr. Azhagumathi LoganathanJun 24, 2016

Dear sir, last week Friday I buy slimy product from USA, I already check the tracking system number it's shows to delivered to Mr. Sukhdev it's totally fed up to me, please do corrective action as soon as possible my
Invoice number 253327
Order number 1606175519323
Dhl express tracking number 2245736253.

Reply
Customer care male
Mr. Shahid AbbaaJun 14, 2016

Hi dhl

You have one my shipment from Geneva

Please contact me this number and deliver me as soon as possible why you hold this shipment 00966502201576

Really very urgent.

Reply
Customer care male
Mr. Mohammed AliApr 12, 2016

I want to send some shipment (1 kg)to India (From Saudi Arabia to India-Karnataka, Mangalore), Please tell me the charges and duration.

Reply
Dhl Jeddah Customer Service Care Phone Number 255299
Mr. Zubair AlamFeb 21, 2016

Hello, sir i have a bag come from bangladesh recantly i don, t have found its please chek my code number 4434856031
please contact me and tell me how can i find my bag from makkah contact me mobile 0530120481, 0571720937.

Reply
Dhl Jeddah Customer Service Care Phone Number 250486
Mr. AnandkumarJan 07, 2016

Dear Sir/Madam,
I am currently in Coimbatore, India. I have currently sent a courier to Jeddah. Is it possible for your courier service to pick up the courier from an address I specify and deliver to me in Coimbatore, India. Is it possible for me to pay for the courier charges you specify from India. Is there a solution for this problem? kindly address this issue.

Reply
Dhl Jeddah Customer Service Care Phone Number 248958
Mr. Muhammad FaisalDec 23, 2015

Dear DHL, one Parcel has been deposited in Jeddah on 20-12-2015, but until now it is not delivered to Gizan and DHL Gizan Office do not have any information about it, he is telling the packet is still in Jeddah and not dispatched to them. The Copy of airway bill is attached herewith for ready reference. Muhammad Faisal Ch0531986875.

Reply
Dhl Jeddah Customer Service Care Phone Number 242751
Mr. Roy BrutasOct 24, 2015

Dear DHL Team, Good day We just want to inform that we supposed to received the goods or box send to us from our sender in Hongkong, and the expected date arrived here last Sept 15, 2015, but until now we didn't received the goods. Now after I checked the trucking number from http://www. Dhl.com/en/express/tracking. Shtml?AWB=3426071062 and brand=DHL it is now in Bahrain. Please take an action regarding this issue. The tracking number is 3426071062. With best regards, Roy Brutas SFDA SPECIALISTTAAML Company, PHASE-III, JEDDAH INDUSTRIAL CITYPO BOX: 9939, Jiddah 21423, KSAE-mail: taaml@crescentksa.comTel: 00966 two 6080425 Fax: 00966 two 6080420.

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Customer care male
Mr. Mohammad Aftab AlamOct 01, 2015

Just i sent to you one email there i do not mention awb number 7593467641 so it is awb number Best regardsMD. AFTAB ALAM.

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Customer care male
Mr. Mohammad Aftab AlamOct 01, 2015

we have one very important parcel from Pakistan containing garment samples and my parcel already reached on Jeddah dhl branch on dated by 28th September and, but not yet deliver in my office so really i am very surprised from your company why hold my parcel so today we must to deliver in my officenow we are informing to my suppliers to next time do not send us any parcel via dhl companybest regardsMD. AFTAB ALAM.

Reply
Customer care male
Mr. Mohammed Abdul Khadeer KhanSep 28, 2015

Dear sir, a document package posted (express) from Hyderabad on 22-9-2015, it already reachedto Jeddah after passes a long journey while it was very urgent, but your office staff never contact to us while mobile number also written on the documentation, it was very urgent doc to us, why it happened, kindly inform immediately and this is your staff mistake, not to inform us, please tell us where we collect this documents - shipment number is 2277031761 regards and your answer is appreciated.

Reply
Dhl Jeddah Customer Service Care Phone Number 237917
Mr. Samir BakhashabSep 09, 2015

I would like to complaint about a driver his name zichan his telephone number 0599071220 he was impolite while taking the address of our company shouting on the phone and hanged up while talking to him on the phone as we called him again to receive the shipment from him we asked to wait near to bank Albilad in price sultan St. But he answered that I will not wait for you as his mission to drop the shipment to, my place not to go and find him to get my shipment.

Reply
Customer care female
Ms. ROLAND B. CANEDAJun 14, 2015

I need to send a package to United Kingdom, it is still in our office, here in Axal Arabia Contraction Company Ltd. what shall I do? we don't have DHL Account. Our contact no. is 966-2-631 1215 / Ext. 214

Reply
Customer care male
Mr. MeraniFeb 28, 2015

Dear sir/madamTracking number 3730956563 from Ahmadabad (India) in favour of Mr. Merani. C/o m/s binafif trading edt. Jeddah. Require this package urgently today only. Pls do not delay. We request you to please deliver today only. RegardsMeranicell nmbr. 0504334317warm regards.

Reply
Customer care male
Mr. Syed Shah Mukhtar AlamFeb 25, 2015

281595593628159550742815955030I had shipped three shipments but not yet delivered to cnees. Please let me know the problem in detail.Syed Shah Mukhtar Alam.

Reply
Customer care male
Mr. Dennis BancoFeb 20, 2015

I have a complaint. My package still not delivered. Please check my way bill number 7432962493. The Dhl manila told me. My shipment is hold by custom Manila because they need a delivery notice from Dhl Jeddah. Please call dhl Manila to inform that i am sending package from jeddah. Please inform Dhl manila to release my package. Its been ten days already. Dennis Jeddah.

Reply
Customer care female
Ms. Shoaib JavedFeb 19, 2015

I am the Customer Solution Manager at DHL Saudi Arabia. I have noticed your website hosts a page for complaints under the name "DHL Jeddah". This page is providing inaccurate information to customers. Kindly let me know how can we agree to discontinue this page. Thank you! Best Regards, Shoaib.

Reply
Customer care male
Mr. Omar ChamiFeb 15, 2015

Very bad customer service really this is the last time I will deal with Dhl. Bad delivery plans. They lie on people they do not even want to work. They shout on the customer. Last time I made a complain and canceled my company account with Dhl. Now for sure I will advice my family and friends not to deal with Dhl anymore.

Reply
Customer care male
Mr. QayyumJan 12, 2015

This is Mohd Abdul Qayyum, one of my shipment was delivered on wrong address. Please inform me how to get it back. I can pick it from DHL delivery location. My number 0504757029. This shipment from Belgium. If you need tracking number Let me know. Waiting for the reply. This is urgent.

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Customer care male
Mr. Tanveer ChDec 10, 2014

Aslamualykam sir. Could you please inform me about your mantenance department, this is contractor, i am looking your mantenace office please us good response
Ch tanveer.

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Customer care male
Mr. Rodrigo R. MonceNov 17, 2014

I would like to send a cheque to Tinting System Company in Khamis Mushyat. According to the Sales Manager of TSC they have an account in DHL. Kindly give me the name of the contact person and it's mobile number So that we can arrange the pick up of this item. My company is Al Shorooq paints and my mobile number is 0507004945. Thank you.

Reply
Customer care male
Mr. Md.lutfor RahmanNov 12, 2014

I have 01 parcel has came from Bangladesh. My tracking number 5503995011. But not delivered until contact with me. My contract number is 0567526706 Al Munajem co. Mahajer District Jeddah. Please send my paper immediately. Otherwise tell me the address, where do i go?
Thanks.

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Customer care female
Ms. Ishrtat SuriOct 19, 2014

No, the number is given above does not respond. My package is urgent, please contact me on this number immediately 053 549 8933 or send an SMS or deliver the package to continental compound besides Amal Hospital in Al Naeem district. You can leave it at the security for i am at work till 4.30 pm. Thanks.

Reply
Customer care male
Mr. Bibin BabuJul 03, 2014

My shipment number# 3123476215. These shipment is note delivered in these time actually your delivered time is 09. 14 as 03. 07. 2014, but do note deliver this shipment. Then i cant contact your number.
Awaiting for our shipment


Bibin babu
Mob:0536727469.

Reply
Customer care male
Mr. AsrarOct 06, 2013

Plz Collect the Shipment From this below address AL HASOUB
Hardware Solutions Building
P.O. Box 122136 - Jeddah- 21332
Mobile .# 0507062085

Reply
Customer care male
Mr. AhmadSep 22, 2013

HAWB NUMBER 4423410876, custom duty charges mentioned in the Invoice.# D01434416 is SAR4975.56/-. I think by mistake they have invoiced us, while the shipment value in Euro is only 833/-. Please revert back to us immediately. Ahmad. contact number +966 569391989

Reply
Customer care male
Mr. Abdul Rahman AlzayedAug 06, 2013

I sent one package containing of some urgent documents on 1st August to Canada by DHL Express AWB No 7277010543). The package was supposed to delivered in Canada within three days. , but that is still staying in sort facility at LEIPZIG. Why even after four full days the shipment is still waiting on your sort facility in Germany. When it will be delivered to the consignee in Canada ?

Reply
Customer care male
Mr. Atul malhotraAug 05, 2013

My shipment no - 7186490404 has already reached to destination jeddah before three days, but still i have not received it .. Yesterday we sent an email from India also to deliver that courier, but i saw online status recepient refused deliver an i had no call on my phone ...kindly deliver the courier as soon as possible as i need to leave jeddah in two days. My no's are - 00966-599459790. 00966-599459290.

Reply
Customer care male
Mr. MukuJul 29, 2013

DEAR SIR ,

WE HAVE ACCOUNT NUMBER WITH DHL
KINDLY GIVE THE CONTACT DETAILS OF THE CONCERNED PERSON WHO CAN QUOTE FOR PARCEL FROM DIFFERENT PART OF THE WORLD

Thanks

Muku
Soybean Crushing Co. and Derivatives
King Fahd Industrial port
Yanbu.
Kingdom of Saudi Arabia
mobile: +966-56-592-1332
Tel 966 four 3255 691 Ext 311
Fax 966 four 3255 693 or 94
E mail : muku@soyaksa.com

Reply
Customer care male
Mr. MukuJul 29, 2013

Dear Sir

We have DHL account Number, please mail the contact details of the concerned persons who can Quote for our parcel and shipment from different part of the world

Thanks

Muku

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Customer care male
Mr. HoussamJul 29, 2013

Dear for all DHL I do not know what's the hill I try to call 100 times in the phon number not warkinig ok the number not working try to kickit out from the nit I call to jaddh to ask for my items shold be Caming from Bayrut to jaddh spence four days ago nothing answer ,whit shold I do ? It's butter to bring the items from Japan and if I call they will answer .

Pleas try to told to my what the way to contact with the DHL company in jaddh
With thanks

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Customer care male
Mr. MUHAMMAD ASIFJul 28, 2013

HI I AM MUHAMMAD ASIF I AM OPEN ACCOUNT IN SAAB BANK IN TAHALYA BRANCH I AS APLY FOR CREDIT CARD MY BANK IS TELL ME HE SEND THA MY CREADIT CARD SEND IT DHL, but STILL DHL NOT DILEVR IF you SOLVED MY PROBLAM please SEND MY CREADIT CARD IN MY LOCATION I AM WORK IN STAR BOX COFFEE SHOP JAMJOUM CENTER THIS MY BANK account number 036-401354-150 AND MY AQMA NO 2331972477 please SEND MY CREADIT IN MY JOB LOCATION STAR BOX JAMJOUM AND please IF you CONTACT ME THIS MY mobile number 0536074276 AND THIS IS MY CLOSE FRIEND NO 0531557066 IS NAME IS MUHAMMAD RASHID ABBASI please SOVE MY PROBLAM IN JUST HERY please I UREGANT NEED MY CRD

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Customer care male
Mr. Najeeb KaramatJul 25, 2013

Want to courier documents with passports of my family to canadian high commission in london. Please advise if acceptable and the cost.

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Customer care male
Mr. Usman NawazJul 23, 2013

I have a shipment no 2453087685, I got a message from DHl on 18-July-13 at 03:26:47 Pm that shipment will be delivered in 48 Hrs.

Today is 23-July-13 shipment still not reach to me. my Mobile number is 0596372739, please do the necessary action and Obliged, Its really urgent for me.
Thanks

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Customer care male
Mr. MudassirJul 07, 2013

Assalamualikum,

Dear Sir/madam,

Kindly check the AWB No.3461380075 as we have not received, but in your tracking this is showing delivered on 06/07/2013 to Mr.Junaid kindly check with the person who has delivered yesterday in hindaway and let us know it top urgent documents please.

Regards..

Mohammed Mudassir

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