Dhgate Customer Service Phone Number

Phone Number of Dhgate is 00086-10-82257676 / +1 213-797-2133 .
Dhgate is an e-commerce corporation in china. Dhgate was originated in 2004. Diane Wang is the originator and CEO of the corporation. The firm having central office is situated in Beijing, China. Dhgate is the biggest online wholesale website of China. On its website www.dhgate.com users can order Chinese manufactured products directly through the site. Dhgate has until newly progressed nearby with PayPal, with whom the corporation has had a strategic co partnership. Dhgate is a Chinese wholesale market that attaches minor and moderate -sized buyers and sellers of anything from cell phones to wedding dresses to car segments.
Dhgate is trading online, offering a sound way to shop online without facing any difficulty. Zoomin Secundrabad is prescribing an exclusive itinerary to procure the privileges of purchasing multiple items at convenient cost. Zoomin Secundrabad is performing exclusive role to distribute flavors of happiness and customize standard of living.

Dhgate Customer Care Support


Customers are delighted with authentic support and recommended to contact institution online when facing any inconveniences. However, the customers can interact with the customer care support through the following below numbers:

  • Official Contact Number of Dhgate for customer care number
    Phone Number: 001-2137972133
  • Additional Contact Number of for Supports
    Phone Number: +1 213-797-2133
  • For Online Chat: Visit https://secure.dhgate.com/usr/signin.do?returnURL=http://www.dhgate.com/contact/contactUs.do


Dhgate Services and Specification


Dhgate is configured to serve the pleasures of shopping online and probably is one of the reputed online platform in China. Dhgate is enlightening the perception of customers with timely delivery and explores anticipation within 2 to 5 business days. However, the willing to trade with the institution are recommended to create an online account via: https://secure.dhgate.com/usr/register.do#hp1507-joinfree. The enterprise is devoted to offer boundless products such as:
  • Electronics
  • Cell Phones & Accessories
  • Health & Beauty
  • Babies, Kids, Moms & Toys
  • Computers & Networking
  • Jewelry & Watches
  • Weddings & Formal Events
  • Automobile & Motorcycle
  • Apparel
  • Sports & Outdoors
  • Home & Garden
  • Lights & Lighting
  • Hair & Styling
  • Bags, Shoes & Accessories



Dhgate Address


The address of Dhgate is 6F Dimeng Commercial Building No.3-2, Hua Yuan Road, Haidian, Beijing, China.

Dhgate Email Address


The email address of Dhgate is service@dhgate.com.

Dhgate Website


The Website of Dhgate is www.dhgate.com.

Dhgate Customer Support Service Phone Number


The customer support phone number of Dhgate is 00086-10-82257676 / +1 213-797-2133 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Dhgate Service Center and Dhgate customer service phone number is given below. The helpline of Dhgate customer service phone number may or may not be toll free.

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Dhgate Phone Number Customer Service

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Dhgate Source of Knowledge


www.dhgate.com/#regbyr-null-null
www.dhgate.com/daily-deals/deals.html#pu1403-head-1
www.dhgate.com

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Dhgate Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sonia Condori Ochoa CallsJul 21, 2016

Ms. Sonia Condori Ochoa On Phone To Dhgate Service
I haven't received the shoes yet. I bought a pair of shoe of Jordan futures and all black huaraches I bought them in july 13 2016 this is my the order number 331602351, my shipping address 38 Loagan Way ap792 at south boston, Massachusetts, United States, my tracking number ls058425cn, my shipping method is epacket and my phone number is 6176505082 call me please thank you.

Reply
Customer care female
Ms. Bukola CallsJul 17, 2016

Ms. Bukola On Phone To Dhgate Service
Hi, ihave brought some schoolparty bags for my son birthday over a month, but i have not received it and it was written on the order that within four to 22 days i will receive it. What i saw on my order is delivering pending please, i will like you to act on it for before the birthday. Thanks.

Reply
Customer care male
Mr. Chuck CallsJul 17, 2016

Mr. Chuck On Phone To Dhgate Service
Hello there, can anybody understand why we shouldn't purchase things from the Chinese? Well first they're a bunch of thieves who are out to rob us for whatever they can. I made a purchase on July five, 2016, my product still hasn't shown up. I took a look at to whom my sellers are, three boys looking for a good time at the bar drunk with their heads up their asses not knowing how run a legitimate business, but what do they know? I wanted to purchase something for my wife that we could both enjoy, instead I got the shaft like all my other fellow Americans and other country men and women. All I can do now is pray and hope those "SCUM BAG SCAM ARTISTS" give me my damn MONEY BACK.

Reply
Customer care male
Mr. Abraham CallsJul 06, 2016

Mr. Abraham On Phone To Dhgate Service
hello r u guys going to call me asap i need my cash back or beter shoes the shoes get here like used and box all broken what kind of business r u guys call asap 5203044706.

Reply
Customer care female
Ms. Dominiqua Rogers CallsJul 02, 2016

Ms. Dominiqua Rogers On Phone To Dhgate Service
Hello my name is Dominiqua Rogers, contact number 614-929-0564. MY smart bracelet is not working it will not update the steps taking it is making its own steps with out me walking I am having many problems with this device and I would like my money back I just received my bracelet yesterday and it not even working right.

Reply
Customer care male
Mr. Abraham CallsJun 30, 2016

Mr. Abraham On Phone To Dhgate Service
What's up are you guys going to callME do you guys rob everyone these cheap used SHOES got here NEED my CASH back like ASAP 5203044706.

Reply
Customer care female
Ms. Yellowcab CallsJun 28, 2016

Still waiting for my refund to wigs that was returned back to seller in China this lady by the name of Carla is full of it she works for Dhgate in the dispuite/complaint dept. And keep wanting me to send her more and more proof i have sent her the evidence the order number the return slips the Custom Declartion from the US Postal service when i paid for the return of these wigs as proof and i still can not get my refund yet today it been over 28 days trying to get the funds taken off my credit card from Dhgate.com ad on line ordering service.

Reply
Customer care male
Mr. Carlos Ocoro CallsJun 27, 2016

DO NOT BUY ANYTHING FROM Dhgate. COMO. THIS IS A FRAUD. THEY CHARGE FOR THE ARTICLES AND THEY SEND THE RWONG ONES. IF YOU RETURN THE ARTICLE YOU WILL NOT GET YOUR MONEY BACK. THE TELEPHONE NUMBER THEY USE ARE NOT GOOD. THERE IS NO WAY TO COMUNICATE WITH THEM DIRECTLY. THIS A BIG FRAUDALL OF THIS HAPPENDED TO ME.

Reply
Customer care male
Mr. Carlos Ocoro CallsJun 27, 2016

Mr. Carlos Ocoro On Phone To Dhgate Service
I purchased I ladys dress for my wife wich I received. The size the seller send was to small. I returned the dress to the seller in China and paid 23. 00 US dllrs. For shipping. Still I I am wating for an answer or the replacemente. It is been more than 90 days and I have nothing. I feel this seller is a fraud.

Reply
Customer care female
Ms. Sheila Harris CallsJun 21, 2016

Ms. Sheila Harris On Phone To Dhgate Service
I ordered a dress from your company the dress that I ordered is not the same one in the picture i want to return the order back to your company so you would return back my money in my account which numberdoyou want me to put in the order number are the tracking number and the dress that I wanted was short front and tall back the picture with the dress and the red shoes that the dress order.

Reply
Customer care female
Ms. Lucie Francois CallsJun 20, 2016

Ms. Lucie Francois On Phone To Dhgate Service
I trying to send a order to Haiti it keen asking me for a zip code Haiti do not have zip code can someone help me with that my number 516-589-5329.

Reply
Customer care male
Mr. Rene Moreno CallsJun 18, 2016

Mr. Rene Moreno On Phone To Dhgate Service
Hi there I place an order for a pear of shoes and i paid with a credit card, but now i have not idea what happened to my order, .

Reply
Dhgate Customer Service Care Phone Number 271029
Ms. Katoine Wright CallsJun 18, 2016

Ms. Katoine Wright On Phone To Dhgate Service
Ho my name is Katoine Wright and i purchase two pairs off shoes well i pair was messed up from shipping and the other pair was the wrong size. This is my first time using this website so i am so unsatisfied. I need this fix asap.

Dhgate Phone Number Customer Care Service
Reply
Customer care female
Ms. Sheila Harris CallsJun 14, 2016

Ms. Sheila Harris On Phone To Dhgate Service
I am not happy with my tracking number LS93037334CN order238823771 this blue dress is not the same that I ordered and I am disappointed so I am returning the product and please return back my money back in my account thank you very much. I'm trying to take the picture buts it's no loading.

Reply
Customer care female
Ms. Sylvia Standberry CallsJun 07, 2016

Ms. Sylvia Standberry On Phone To Dhgate Service
Scammers stay away from this company they will take your money promise to give it back and you will end up with more fees to have it transferred via Western Union and you will not see your money again I have been waiting since February 1st for a refund and each time I contact them they give me a different incorrect non-working MTCN number buyers beware you will get SCAMMED.

Reply
Customer care female
Ms. D Says Jun 09, 2016

Same here, bought defective phone, sent it back in march, they are saying they havent received phone and will not refund me.

Reply
Customer care male
Mr. Abraham CallsMay 26, 2016

Mr. Abraham On Phone To Dhgate Service
whats going on still waiting on ur call i need my cash back asap or beter shoes contact me asap 5203044706.

Reply
Customer care male
Mr. Abraham CallsMay 25, 2016

Mr. Abraham On Phone To Dhgate Service
whats up u need to contact me asap my shoes arrived they looked used and box was all broken 5203044706.

Reply
Dhgate Customer Service Care Phone Number 263797
Mr. Tony Kadman CallsMay 07, 2016

Mr. Tony Kadman On Phone To Dhgate Service
To the customer service department :
I'm your customer :23035169
Transaction :32224813
The seller is: CandyG
The seller will not send the product, and I can not get
back my $64. -.
I must have my money back
Help the buyers also, not only the sellers .

Reply
Dhgate Customer Service Care Phone Number 263254
Mr. James Preston Groce CallsApr 30, 2016

Mr. James Preston Groce On Phone To Dhgate Service
Hello my name is James Groce I ordered the Jordan 12 French blues and I haven't heard anything yet my card was charged and. Wanna know where is my shoes at.

Reply
Customer care female
Ms. Montrell Polk CallsApr 29, 2016

Ms. Montrell Polk On Phone To Dhgate Service
Im trying to find my order i ordered the 12 French blue jordans size 13 i didn't received nothing about them no email or tracking number i ordered them ( 4-22-2016) and the money is gone out my account

Reply
Dhgate Customer Service Care Phone Number 260915
Ms. Brihanna CallsApr 06, 2016

Ms. Brihanna On Phone To Dhgate Service
I ordered my dress on March 26th. I was informed that my dress was going to be delivered in 14 days, but I just got a message that it will be here on the 15th of April which is the day of prom. Is it possible for it to come earlier?.

Reply
Dhgate Customer Service Care Phone Number 257126
Ms. Annie Perry CallsMar 08, 2016

Ms. Annie Perry On Phone To Dhgate Service
I got a dress with all and its to small what want to now what i can so i do not have to get alterations.

Reply
Dhgate Customer Service Care Phone Number 256564
Mr. Jose Henriquez CallsMar 03, 2016

Mr. Jose Henriquez On Phone To Dhgate Service
Iwan it back i am not satistied With the product not bring charger does not bring the stylus to touch the screen i bay more ítem.

Reply
Dhgate Customer Service Care Phone Number 249975
Ms. Sandra Jones CallsJan 03, 2016

I have been calling Dhgate.com for the last couple of days I ordered at hoverboard bored and I never did receive it can you please get back in touch with me on my emailor call me at 919-344-4547 I've called a couple of times and cannot get any answer.

Reply
Dhgate Customer Service Care Phone Number 249973
Ms. Sandra Jones CallsJan 03, 2016

I have been calling Dhgate.com for the last couple of days I ordered at hoverboard bored and I never did receive it can you please get back in touch with me on my email.

Dhgate Phone Number Customer Care Service
Reply
Dhgate Customer Service Care Phone Number 233602
Mr. Abhishek CallsJul 29, 2015

Mr. Abhishek On Phone To Dhgate Service
I am Abhishek bhagwat, My order number 1576786397 and order tracking number Is RK259432885CN I got the massage on five July, but till date the material is not delivered on the maintain address I request you to Please resolve the issue Thanks.

Reply
Dhgate Customer Service Care Phone Number 228339
Ms. Maria Navarro CallsMay 17, 2015

Ms. Maria Navarro On Phone To Dhgate Service
I have place an order with your co. On May 3-2015 for a nail care machine I have not received it yet wondering were it is at Order 1574285931 I paid by visa 34. 79 were is it at Maria Navarro 10945 S. Mackinaw ave Chicago, Il 60617 Phone 773-721-6510.

Reply
Dhgate Customer Service Care Phone Number 226476
Ms. Kaylah Spatz CallsApr 24, 2015

Ms. Kaylah Spatz On Phone To Dhgate Service
Your company took money off of my debit card and I didn't purchase anything. I either want the dresses that were purchased sent t I me for free, or I want the money that was withdrawn from my card put back in my account. I could not use my card because it has a four digit password, so I canceled the online order. I checked my account and I went from have 54 dollars down to four dollars. I am not a happy customer.

Reply
Customer care female
Ms. Pamela Alvarado CallsMar 17, 2015

Ms. Pamela Alvarado On Phone To Dhgate Service
I ordered a dress I were a month ago and it is still not here actually two dresses the name is Pamela Alvarado 4418 county road 68 Dothan Alabama 36305the add email address used was champiion kid 24 @ gmail.com,, however my email address is carlosdiaz24@gmail.com. You may also reach me at 334237 2431. However I do expect some kind of response to this because I paid over $200 for these outfits and I have not received either one now I want this matter resolved immediately. Thank you sincerely Pamela Alvarado .

Reply
Dhgate Customer Service Care Phone Number 219449
Mr. Arshad CallsFeb 26, 2015

Mr. Arshad On Phone To Dhgate Service
I not received my orders yet, I ordered 18 days back my order numbers are 1570725055157072493315706964931570696346.

Reply
Customer care female
Ms. Ruth CallsFeb 25, 2015

Ms. Ruth On Phone To Dhgate Service
Yes i ordered a slip for my daughters dress and I haven't received it. I ordered it bout two months now and was wondering what's going on. If you can give me a call 717-203-0841 my name is Ruth. I would really appreciate it.

Reply
Dhgate Customer Service Care Phone Number 217218
Ms. Pamela Alvarado CallsFeb 12, 2015

Ms. Pamela Alvarado On Phone To Dhgate Service
I need the contact info for your dress dealer, there was a mistake in the color of the gown the dress number is 1570865255 and it needs to be corrected. Please have someone contact me immediately 334 237 2431 Thank You Pamela Alvarado.

Reply
Customer care female
Ms. Pamela Alvarado Says Mar 17, 2015

The dress was supposed to be painted blue it is now march 17th and i still do not have a damn dress. I would like to know immediately where my dress is and what is going on with it sincerely pamela alvarado.

Reply
Customer care male
Mr. Apnr CallsJan 27, 2015

Mr. Apnr On Phone To Dhgate Service
My five product is not received. Please. Help sir. Product numbers are 1468348005, 466662152, 1468189899, 1468348006 and 1468347916. I am very poor. I spinal card please help sir.

Reply
Customer care male
Mr. Robert Chambliss CallsJan 25, 2015

Mr. Robert Chambliss On Phone To Dhgate Service
I made an online order and received an email on 1-18-15 saying my order was shipped. In three to five days i should receive a ew email with shipping information. It has been six days and i haven't heard anything from you. I am in the united states so i can not contact you by phone. My order is 1569668553. I would greatly appreciate you getting in touch with me about my order. I need to know when to expect delivery or or money back. Either way. Thanks.

Reply
Dhgate Customer Service Care Phone Number 213423
Ms. Cristiane Rosal CallsJan 18, 2015

Ms. Cristiane Rosal On Phone To Dhgate Service
I bought a set of tattoo ink and it's bad and i want to get the full refund Order number 1569048439Thank youCristiane Rosal.

Reply
Customer care male
Mr. John Bollman CallsJan 15, 2015

Mr. John Bollman On Phone To Dhgate Service
You took my money and i have not received my product i want to know why tracking number is ya436482773cn.

Reply
Customer care female
Ms. Sharon Taylor CallsJan 13, 2015

Ms. Sharon Taylor On Phone To Dhgate Service
I ordered a size seven nikes kd7 fireworks and you all sent me a size 12 highly upset with no contact number for you would like to return get the right size or would love my money back1 my grandson who is 13 years old has been waiting on these shoes for weeks only to get the wrong size wow what a mess.

Reply
Customer care female
Ms. samantha Says Feb 27, 2016

i ordered some kd seven purple lightening shoes and they want even answer my calls. if you have recieved your right pair please let me know as soon as possible.

Reply
Customer care female
Ms. Deanka Brown CallsJan 07, 2015

Ms. Deanka Brown On Phone To Dhgate Service
My name is Deanka Brown and I ordered a wedding dress the 1st week in December and I haven't received my dress. I tried calling the customer service number and it keeps hanging up. Would you please give me a call @601-341-1621.

Reply
Customer care female
Ms. Tiffany Tagliavia CallsJan 06, 2015

Ms. Tiffany Tagliavia On Phone To Dhgate Service
I have tried three times now to complain about not getting a package delivered 130. 00 later I feel like I've been ripped off. If I do not get a response I'm reporting you to the better business bureau. It's ridiculous that the number you give for customer service is in China and I get a recording saying "it is busy now".

Reply
Customer care male
Mr. Douglas Collomy CallsDec 24, 2014

I still haven't received my refund. Please refund me. It has been a long time. Dear Duggy114, This is an automatic email sent by system. Please do not reply as any emails sent to this email address will not get a reply. This email is to inform you that we have completed a full refund to you for your Order 1465784461. Please check the following details for the refund:$append$Post number 1465784461Refund Type full refundRefund Amount 47. four USDRefund Date 2014-11-17Refund Reason Agreement reachedNormally, the refunded amount will be deposited into your account within 10-15 business days. If you still haven’t received your refund after the period, please contact us immediately. Dhgate Customer Service CenterFast Trading MarketplaceWebsite: www. Dhgate.comTel: 86-10-8225-7676Fax: 86-10-8202-5922Add: 6F Dimeng Commercial Bldg., No. 3-2 Hua Yuan Rd., Haidian Dist. Beijing, China 100083.

Reply
Customer care female
Ms. Monica Smith Washington CallsDec 24, 2014

Ms. Monica Smith Washington On Phone To Dhgate Service
They are a fraud. I ordered some thing on 12th of December 2014. Still i haven't received it they got my money, but I received nothing. I wouldn't order number thing else ever again from this stupid company.

Reply
Customer care female
Ms. Maxine CallsDec 18, 2014

Ms. Maxine On Phone To Dhgate Service
Hello I bought a cell phone from your site and I haven't received no conformation nothing about it, since then I've been waitingcan you kindly check for please.Thanks Maxish

Reply
Customer care female
Ms. Kim Ward CallsNov 07, 2014

I bought a dress from Dhgate and when it came it was completely wrong. I would love for someone to contact me.

Reply
Customer care female
Ms. Jeanina Denson CallsOct 23, 2014

Ms. Jeanina Denson On Phone To Dhgate Service
I am trying to register, but its very hard because it wont let me complete. It keeps starting over with ex. The code wont go through or I have to keep changing my password or nickname and I really want those long sleeve Denim Jumpsuit. So please contact me. So l am able to make the purchase.

Reply
Customer care male
Mr. Enamul Haque CallsSep 24, 2014

Mr. Enamul Haque On Phone To Dhgate Service
Hi i bougth some iteam from the seller called aolongli its has been more then three weeks now i have not received the iteam yet,so i am not happy at all i want a refund of the seller my order number is 1464249307.

Reply
Customer care female
Ms. Kathleen Crawford CallsJul 01, 2014

Ms. Kathleen Crawford On Phone To Dhgate Service
I ordered my wedding shoes in April and have yet to receive them. I need my shoes asap! please have someone contact me at kathleenrfiles@gmail.com or call at 1(205)566-4223 asap! these are my wedding shoes.

Reply
Customer care male
Mr. saucow4444 CallsOct 17, 2013

Mr. saucow4444 On Phone To Dhgate Service
Please email me at saucow@live.com. I ordered a Pax vaporizer from you it quite working in less then two weeks. Now I have emailed you guys about six Times and not once have I received an email back.

Reply
Customer care user complaints