Mr. Ian Mackay On Phone To Dewalt UK Service
Having purchased a Dewalt 24 inch box beam spirit level from Screwfix, I find one wide surface of the level has also been milled flat along with the top and bottom, does this mean that the level can be used face down as well as on both edges, or what is the purpouse of this milled edge?.
Mr. Steve Pacitti On Phone To Dewalt UK Service
I've recently purchased a four piece Power Tool Kit, DCK457M3T-GB from Screwfix. While I am pleased with the performance of the tools so far, I'm not happy with one aspect of the kit. The kit comes with three x 18V 4. 0Ah Li-ion batteries. The top box, with internal tray, houses the Drill DCD796 and Battery Charger and recess for a Battery. The battery fits neatly in the recess, however, you can not close the lid of the box, because the recess is'nt deep enough, neither will the drill, with battery mounted fit in the drill recess, as that's not long enough. Can you send me an internal tray that will fit the box supplied, that will accomodate an 18V 4. 0Ah battery?
Ms. Ruby Jauffurally On Phone To Dewalt UK Service
I was told i would get my dewalt core drill d21570k repaired courtesy, as it was only used once and had no guarantee. Only to be told a week later it would cost me, after several calls of no one getting back to me, i then called a few days later only to be told it was used in the wrong gear and its £118 to be repaired, 30mins later i received it back in the post dismantalled. I am not sure how your company works, but i am quite disgusted by the service and false agreements. I am also shocked that it came back to me dismantalled, thought it was still with the company. I am also confused about the finding, telling me it was used in the wrong gear when it has two speeds and was used to drill a hole in a wall.
Mr. Sean Ayles On Phone To Dewalt UK Service
WHERE DO YOU FIND THE DATE CODE FOR 54 VOLT CORDLESS TOOL KIT AS IT IS NOT IN BATTERY COMPARTMENT.
Mr. Iain Foster-poole On Phone To Dewalt UK Service
Dear Customer Service Team
I have just purchased the DCD795, but i am unable to register it online. The codes on the product are:
Serial No. 980257
Date of purchase - ten Sep 2016
Can you please advise how I can register as it is not accepting the above details. Regards
Mr. Bernard Cloherty On Phone To Dewalt UK Service
Dear Sir /Madam
I purchased on 2/3/16 a pair of Dewalt safety boots from.company called parflo in Broadheath Altincham Cheshire
I must say the boots were very comfortable from the start I had no problems breaking them in
But I have to say I am very disappointed with the length of life as they are now only fit for the bin as the sole has worn out and has split on both boots
I normally buy a pair of boots every 18 months, but these have only lasted five months
I thought when I purchased the boots I had bought quality as with all Dewalt products
I have a yearly allowance provided by my employer so I like to purchase items that are good value
I have retained the boots and would be willing to post them back to you for your inspection
I am six foot two inches tall and weigh 15 stone my job is within the traffic management industry
I await your comments.
Mr. Paul Beattie On Phone To Dewalt UK Service
Hi I have no complant, I have just replaced all my battrey tools with 18v dewalt, I think you have overtaken the blue by a long shot, the one tool no one seems to be makeing is a battery 1/4inch router with a plunge base that could be used with a 16mm guide for hanging doors, my thinking is the power would only need to be minimal as every joiner I see or work with are only useing them on doors either with a jig or freehand come on dewalt be the first please. Many Thanks Paul.
Mr. Carl Fox On Phone To Dewalt UK Service
I have registered on your site. But can not for the life of me find where to enter my tool serial number, so that the three year warranty is active. Please help As the website sends you round in circles
Regards Carl Fox CAll ME ON 07474900108.
Mr. Rob On Phone To Dewalt UK Service
Hi i bought a tile drill bit itcost me 19. 99 and on my first use the diamond tip came off so i had to buy another one as i am self employed and needed one that day and for the price and make it should ov lasted me a few more jobs.
My brother recently purchased a DWE7491GE compact table top saw WITH roller stand (dwe74911) in the USA through Amazon for just under $580 USD (or £400 GBP approx). He is absolutely delighted with it and has highly recommended it to me. We are both Carpenters. I've sorced and priced the very same table saw and roller stand here in the UK at £738 and £180 respectively. Thats £918, double the price., plus another £118. I've naturally tried to purchase it directly from the United States as I've Successfully purchased simular sized items from there before, but this time I've failed. Can you please enlightened me as to why its so expensive from UK retailers?
Could I purchased it directly from Dewalt UK, at a simular price that its been sold for (through Amazon) in the US?
As I've said, I'm a Carpenter/Joiner and I have, (and have had) lots of Dewalt products and power tools now and for the last 20years. Can you please help. Regards
Mr. Robert Black On Phone To Dewalt UK Service
Hi I am looking to see if there is an itinerant fault with model DCD785N Type 1. This is the second unit i have owned in four years and the second time the selector switch on the transmission has failed. The first one i just put down to age and bought a new unit, but as I've only had this unit for one year and it has happened again my confidence in Dewalt has been shaken. I buy this brand as i thought it was a market leader, i have attached a photo of the part that i have temporally glued back together until i decide if I'm going to buy another Dewalt or another brand thanks.
Mr. Darren Winkworth On Phone To Dewalt UK Service
Hello I have recently purchased 13 pairs of dewalt work trousers for myself and team. All bar one pair are the usual good quality expected from dewalt. The trousers I am emailing about have stitching coming away from leg seem, in my opinion this must be a manufacturing issue appose to a poor quality as i have never had a problem before. I purchased items at the Sheffield B and Q store. Regards
Mr. Rhodri David On Phone To Dewalt UK Service
I bought a dewalt dw745 a short while ago and just got round to set it up. First thing I had to do was some lining up of the fence. That I understand and expected. What I am most upset about is the fact that the table is not flat and the plate around the blade is a nightmare to get flush with table, which is also kind of expected. The table not being flat though is just terrible for a cast alloy bed. I had faith in Dewalt until now. I am a professional carpenter and have been for 30 years. I have had experience with many kinds of machinery and did not expect this problem with dewalt. I will not be buying any more supposedly accurate power tools from you. I am now going to have to skim the table to get it flat, so that it can be used. VERY DISAPPOINTED.
Mr. Russell Booth On Phone To Dewalt UK Service
I bought a Dewalt DCD776C2-GB 18V cordless combi drill. It stated that it comes with a three year extended warranty. I have registered to your site, but am unable to activate. I have sent emails about this, but have not had a reply. Please can you email me to say that this has been activated as I think it is disgraceful. I can see from the comments below that I am not the only person with this problem, so I would suggest you sort the problem out I look forward to hearing from you as a matter of urgency.
Mr. Anand Sharda On Phone To Dewalt UK Service
Dear SirsI proudly bought a Dewalt Drill earlier this year, Product code DC100KA and i have only used it Once, but as i went to use it for the second time after i attempted to charge a battery overnight, but the following day i went to use the drill, but was unable to do so as the battery was flat. I tried charging it again, but did not have any success. I took the drill back to B and Q where i purchased it, they agreed that i had not used the drill it appeared in new condition, but because i couldn't find the receipt they asked me to contact yourselves direct and ask for replacement battery. Could you please assist me with restoring my faith in your product by providing me with a replacement battery, i will be grateful. Thank you. Look forward to your positive response. Anand Sharda .
Mr. Lee Appleton On Phone To Dewalt UK Service
Hi, I bought a drill this week and have tried to register for the three year guarantee. The link I was sent does not allow me to complete the registration.
Mr. Gary Smith On Phone To Dewalt UK Service
I purchased a Dewalt Nailgun at the end of March to come with a free heated jacket if i register online, which i did, but as yet i have not received my jacket or an update when it will arrive could you please respond as to when i will be receiving itThanks G R Smith.
Mr. Stephen Devlin On Phone To Dewalt UK Service
I have worn Dewalt work boots for ten year plus and have just bought a new pair. After two weeks I see the same problem has happened again like all the boots before, laces have frayed and no doubt will break any day. I think it' is not unacceptable that this should happen with boots that cost 50 and 80 pounds.
Mr. David Kletzien On Phone To Dewalt UK Service
Hello David here. I have a dewalt tile wet saw which i bought 11 months ago. I bought this because I am self employed now and I worked with the same machine for seven years whilst being employed. Brilliant machine that was until it started smoking and giving me electric shocks so I took it back to get it serviced. After getting it back I noticed straight away that it has been damaged after being serviced. In fact it has been dropped so badly that it's totally out if alignment and bits broken off screws missing and handles loose. I rely on this machine heavily and so expected to get a professionally serviced machine back and not one which had been dropped. My service reference number is 7981382616. It is being serviced a second time now. If it comes back and I cannot cut a straight piece with it I do want a replacement or my money back. Please comment on this. Kind regards David kletzien.
Mr. Mike Jones On Phone To Dewalt UK Service
I recently purchased a box o.25 pz2 screwdriver bits from a local merchants and there the worst bits I have ever had there stripped after I've screwed in about 15 100mm screws there shocking in the past I've bought them from lidl the discount supermarket and they way out perform your brand.
Mr. S P Hayes On Phone To Dewalt UK Service
I purchased a dcd795 cordless drill on 27/10/14. I have just registered to obtain the promised three year warranty, but despite being within the 4week time limit I only seem to have the standard warranty. Please explain.
Mr. Jdw Aked On Phone To Dewalt UK Service
I ordered a new motor for a dewalt d27105 at elcocks york. The new motor arrived and the first thing which was noticed was that the mounting plate was not threaded for the bolts! it was also seen to be an upgraded part with a new switch and wiring loom. It had instructions to download sb164 service bulletin for installation instructions, this was done. However, when it came to reassemble the parts, the wiring diagram on sb614 did not match the wiring on the new loom sent with the motor. It would appear that the red and black wire have been crossed over needless to say with this situation the saw cannot be connected up to work safely. I cannot be sure that the right part has been sent for the gb market as there is no code to check? this has resulted in a great deal of wasted time, with the end result that the saw is still not operational i am returning the complete saw and parts to elcocks york next week. I hope de walt will look upon this complaint favourably with some recompense.