Derm Exclusive Customer Service Phone Number

Derm Exclusive

The Derm Exclusive is a skin care anti aging skin health solution system developed by the Beach Body Corporation which is a Limited liability company. This company was established in 1998 and its Founders were Carl Daikeler and Jon Congdon. The company is known for their most popular fitness and weight loss solutions and it also launched fitness DVDs and publishes books and other knowledgeable contents about fitness and health care system. Derm Exclusive is a brand name of a series of anti aging skin health products that are clinically approved and offer unparalleled customer service. The beach body company takes initiative to improve everything about their products. Beach body has 1.27 registered members and works with consistency and produces positive outcomes. The key ingredients of their products are inclusive of Argireline and Myoxinol, Matrixyl 3000, Glycolic Acid and Ultrasomes etc. The products are manufactured in the supervision of Dr. Ordon's Fill & Freeze lab and these products are gently smooth and give powerful skin. It's a comprehensive skincare system designed to Treat all 4 visible signs of aging. Derm Exclusive includes products like facial cleanser, Age defense moisturizer, lip therapy, intensive repair serum, micro peel resurfacing pads and wrinkle treatment solutions.

Derm Exclusive Address

The address of Derm Exclusive is 3301, Exposition boulevard, Santa Monica, CA-90404, California, United States.

Derm Exclusive Website

The Website of Derm Exclusive is

Derm Exclusive contact person

The contact person of Derm Exclusive is Jorge Molina.

Derm Exclusive Customer Support Service Phone Number

The customer support phone number of Derm Exclusive is 1-800-313-2609, (310) 883-9000.

The postal and official address, email address and phone number (helpline) of Derm Exclusive Service Center and Derm Exclusive customer service number is given below. The helpline of Derm Exclusive customer service number may or may not be toll free.

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Derm Exclusive Customer Service Number Delineated Here With Complaints and Reviews

Derm Exclusive Customer Service Care Phone Number 245458
Ms. Erica Jaudzems SaysNov 21, 2015

My is 416-964-7055. The customer service person I spoke with was rude, wouldn't listen, then laughed. Anyway, I thought that I signed up for the Fill and Freeze which came with a second tube, micro peel, repair serum and collagen lift for $39. 95 plus additional paired items all totalled it was just around $100. 00, but that's it. What do I have to send back and when. As per your Ad, I should be able to keep the micro peel, repair serum and collagen lift. Please let me know.

Customer care female
Ms. Erica Jaudzems SaysNov 21, 2015

416-964-7055. I thought that I signed up for the Fill and Freeze which came with a second tube, micro peel, repair serum and collagen lift for $39. 95 plus additional paired items all totaled it was just around $100. 00, but that's it. What do I have to send back and when. As per your Ad, I should be able to keep the micro peel, repair serum and collagen lift. Please let me know.

Customer care female
Ms. Erica Jaudzems SaysNov 21, 2015

My customer is 0055956379. Wow Your customer service rep was so rude on the phone. She wouldn't listen and then laughed. I thought that I signed up for the Fill and Freeze which came with a second tube, micro peel, repair serum and collagen lift for $39. 95. The person I spoke with kept asking if I wanted additional items some of which were paired. If I get this one, I get that one thrown in. All totaled it was just around $100. 00 which I would have 90 days to try out. Now I have a bill for $253. 57 minus $74. 80 which Randy I. D. 569210 took off and said he would send the missing 2nd tube of Fill and Freeze which I didn't get. For various reasons I didn't get back to you sooner. There is no way I would have placed this order. It was my understanding that the total cost would have been possibly just over $100. 00, but that's it. What do I have to send back and when. As per your Ad, I should be able to keep the micro peel, repair serum and collagen lift. Please let me know.

Derm Exclusive Customer Service Care Phone Number 243511
Ms. Kim Whaley SaysNov 01, 2015

Attempted to reach Derm Exclusive customer service to cancel 30 day trial. Was given five different phone numbers, none of which were customer service. Was transferred to customer service supposedly and was left on hold for 45 minutes before I gave up. Threatened to contact the BBB if not connected with whoever I needed to speak with immediately, and was connected to a person that was not available and no voice mail was available. I was told they did not have an email address for me to access. They think they have all their bases covered, but I am not easily deterred. First I will put a stop pay on my bank account which will be worth the fee, contacting BBB and anyone else who will listen. The product does not work I called 18003132609, 3108839000, 18004707870, 18664826401, 18009681681, finally got it cancelled at phone number 18664826401, made sure I got my RA to put on return package. Waiting to see if I get my refund. MY phone number is 3176723714.

Derm Exclusive Customer Service Care Phone Number 241407
Ms. Franca Kachmaryk SaysOct 09, 2015

I am trying to customize my order, but the phone call was disconnected. My customer No. Is 17488011 and I just want to reorder the collagen lift and the fill and freeze please confirm the amount and date of shipment.

Derm Exclusive Customer Service Care Phone Number 240899
Ms. Anita Gross SaysOct 05, 2015

I want to cancel my account. You ad was misleading. You keep charging my account. Please QUIT shipping me product. No one answers your customer service line. Anita Gross .

Customer care female
Ms. Dr. Jennie Bernardi SaysOct 02, 2015

No one has credited my account yet. Every time I call, there is a 15 minutes wait, then 13 mins, etc. I was on the phone for exactly 48 minutes This is certainly not a professional way to do business. Trying for weeks, Now today I receive another box waiting called another 36 mins, able to talk to anyone. I could not find a specific section which allows me to cancel my order. YOU HAVE TO CALL. Please do not send me any more products of any kind. Received another today- I am a physician who has very limited time as it is, let alone waiting forever for someone who does not come to the phone. I am disgusted. Please respond. Dr. Jennie Bernardi

Customer care female
Ms. Dawson Kegley SaysSep 29, 2015

Can't find the customer service department. I need to return my products. My face can not handle something in the products. Used it only twice. Wasn't going for a third. My skin was breaking out in a rash. I will keep trying to get hold of someone to find out what I need to do. I really was excited about using. But can not. Thank you, Dawson Kegley 336-413-1885dee.

Customer care female
Ms. Norma Keene SaysSep 29, 2015

I have waited on the phone several times for many min utes and have never been answered I am no longer patient. I am already a couple of days over 90I would like to have return authorization for order 58658309 I have the RA sticker. I would like RA for the Derm Exclusive I do not have sticker for this I do not think that one cameI am very upset about this and some ho w there was a miss communication. I expected to pay the price 59. 95 as quoted on TV I only ordered because it was Dr Ordon and I did not think he would rip people off like this.

Customer care female
Ms. Bonnie Lauseng SaysSep 29, 2015

Cannot get through on customer service number to cancel any further orders. Please call 218-780-4262 to confirm I am cancelling my subscription.

Customer care female
Ms. Susan C. Piper SaysSep 27, 2015

Please cancel future orders of Derm Exclusive. My customer number Is16794787. Last order number 57280031. Advertising for this product was misleading. It stated three months supply for $54. 85, when actually you will be billed that for each month. Thank you.

Customer care male
Mr. Nancy Meyer SaysSep 26, 2015

I would like to terminate my automatic delivery of products. I have called the customer service line and after waiting it rings, then says no one is there and says good bye. I have a lot of product and would like to only receive the collagen lift moisturizer. Please terminate my auto delivery. Thank you, Nancy Meyer .

Customer care female
Ms. Deloris Polovitz SaysSep 02, 2015

My Customer 14923964, I received a order that I did not order, I'm on a five month mailing. I now have over nine month supply. I have not been able to reach you by phone. Order was 5785901, This makes me very unhappy that you do not apply with my wishes.

Derm Exclusive Customer Service Care Phone Number 233215
Ms. Deborah Brooks SaysJul 25, 2015

I canceled my account in the beginning of June because I got a bad rash from the product, I have very sensitive skin. I talked to a man named Eli and he gave me a return number )1849255) and I returned the product and was to get reimbursed the 83. 26 I was charged on 6/29/2015. I still have not received the money back. Can you please tell me why? Thank you Deborah Brooks

Derm Exclusive Customer Service Care Phone Number 231436
Mr. Linda Taylor SaysJul 01, 2015

Canceled order, but was sent a second order and was charged a second 89. 00. I am returning the unopened box with product and expect a full refund. Do not send any more unrequested orders and cancel my credit card information. Not pleased with product and believe it was falsely advertised. I need to hear from you soon.

Customer care female
Ms. Melissa McLaughlin SaysMay 19, 2015

On 4-27-15 you had deducted $39.95 from my account for a product which I never received. This account is SUPPOSED to be closed. I would appreciate your adding BACK this amount to my account, right away, and CLOSE this account. Account ending in *6534 Thanks, Melissa McLaughlin

Derm Exclusive Customer Service Care Phone Number 226481
Ms. Alida Bermudez SaysApr 24, 2015

Not happy, my 1st order was 39. 95 why 48. 34. Please do not send any more items. I order only one, not 3. Need to try first, need to see resultsthanks.

Customer care male
Mr. Willarean Evans SaysMar 14, 2015

I called Derm Exclusive numerous times trying to reach customer service. I called the number they gaveme 18664826401,, but I still was not able to contact anyone. Finally the last time I called and chose theorder line and learned the hours of operation. I was calling at 8:00 pm Eastern time. I was told that customerservice closes at 9:00 pm. After that call, I called customer service again and the automated voice told me to send an email to I had been told my wait time would be 16 minutes.

Customer care female
Ms. Patricia Flanagan SaysMar 02, 2015

They have shipped me some pills I did not order and there is no bill with price or anything in the box just a bottle of pills. how stupid is this? what am i suppose to do i did not order and wasn't even told anything about them and came in a seperate box after i had already shipped the other products back.

Customer care female
Ms. Christine Adamson SaysFeb 25, 2015

I made a purchase after a promotion on TV. I regret not going on line and getting the reviews before my purchase. They were bad. I called my credit card company and cancelled the order. If for some reason that doesn't work I will return my purchase unopened.

Customer care female
Ms. Nancy Mac Glashan SaysFeb 24, 2015

I am trying to stop your company from shipping any further items and using my credit card number. I Cannot make contact in order to make the above request.

Customer care female
Ms. Yvonne Schalk SaysFeb 23, 2015

I was not happy with my order and requested a refund. I received a reference number to use for the return and I mailed all the containers in the original box to the Canandian site in Ontario to address I was given. On 23rd of January the post office confirmed my package was delivered with confirmation number.

Customer care female
Ms. Jayne Freet SaysFeb 22, 2015

I ordered the Derm Exclusive Introductory set. I have been using it for seven days and I like the products very much. HOWEVER, this morning when I opened the second tube of Fill and Freeze. It is totally empty. It was sealed just like the other one,, but there is nothing in itMakes me think I do not want to invest any more $$$ in this product. Thank you so much, Jayne.

Customer care male
Mr. Brian Lafave SaysFeb 20, 2015

Ladies and Gents How do I cancel order number 53536012 Customer number 15729016 ? The e/mail address on invoice does not seem to work customerservice@dermexclusive. Please reply to

Customer care male
Mr. Pvolker SaysFeb 18, 2015

I called 1-16-2015 after I received a second shipment of product. I told your representative I did not want another shipment until 7-17-2015. It was confirmed.

Customer care female
Ms. Darlene Brown SaysFeb 13, 2015

I received my product and the fill and freeze was not even half full. The product does not work and it broke my face out. I want to cancel my account,, but I can not get anyone from customer service to answer there phone. I am hoping this will work. You do not make it easy to cancel your product. Again cancel my account I do not want this shipped to be or charged to my account again. Thank you Darlene Brown.

Customer care female
Ms. Paula SaysFeb 11, 2015

I signed up for deem exclusive and I am suppose to get a shipment every month for three months at 39. 95 each month, why am I charged 58. 99 on my card. It's impossible to reach anyone on this website.

Customer care female
Ms. Elisa Carsia SaysFeb 11, 2015

After faithfully following the instructions, I have seen no noticeable difference in my skin. I have tried several times to contact your company, by phone without success. Therefore, I am asking you to cancel any and all future orders.

Customer care female
Ms. Julia Sciarra SaysFeb 10, 2015

In my recent order the first item was not shipped (DE Custom Continuity Collateral Package BB. The four items I did order were received. Also, I would like instructions on how to use the DE NIGHT RENEWAL CREME which I will be using for the first time. Thank you. Customer number is 15032898, Order number is 54229262.

Customer care male
Mr. Valrae.simonaro SaysFeb 07, 2015

I want you to cancel everything. I have been getting nothing, but a run around. I spoke with ben number 237 at 12:30 today. He has never all ed back my name is valrae. Simonaro at 916 588 7719. I hope some one will contact me.

Customer care female
Ms. Brenda Loy SaysFeb 04, 2015

No complaint: Just want to discontinue further supplies. BrendaLoy, 6325 Tazewell Pike, Knoxville TN 37918 Customer No. 16071656 Thank YouBrendaLoy 865-567-5596.

Customer care female
Ms. Carla Sullivan SaysJan 29, 2015

I would like a complete refund and to stop any further shipments. The product was highly irritating to my skin and I broke out in a painful rash. Please contact me with an RA number. Thank you, Carla Sullivancsulli941@aol.com941 587-5750.

Customer care female
Ms. Kathy Crawford SaysJan 29, 2015

My name is Kathy Crawford, I was told this product would cost me $39. 00 upon receipt I had a bill telling me that two more payment of over $50 each will be taken from my account. Please cancel my account. I'm not even happy with the product, but too busy to worry about sending it back. My address is 10003 Old Homestead road. Pefferlaw, Ontario, Canada. E-mail k-crawford@live. Ca.

Customer care female
Ms. Maria Kis SaysJan 26, 2015

After receiving two or three shipments of your product, I called and cancelled the rest of my order. The confirmation number of cancellation is 50251175. The shipment date of the last order is 06/19/2014, customer number is 14816026, order number is 49362601. Thinking all was well, I received no more product, out of the blue around January 20, 2015, I received another order. Please do not ship anymore product, I wish to CANCEL any future orders of your products. They will be returned without opening the box or thrown in the trash. If I wish to have more product I'll call you. Thank you for your cooperation. MariaKis Customer number 14816026.

Customer care female
Ms. Sharon Eatmon SaysJan 14, 2015

I do not want to receive any product at any time. Stop all shipments to me. I have tried for two weeks to reach customer service and can get no one to answer.

Customer care female
Ms. Maria Bermudez SaysJan 13, 2015

Why is it that most of these companies lie. I saw on your infomercials that have people claiming about their FINE Lines disappearing in front of their eyes from using the Fill and Freeze Pen well i have fine lines and i used this fill and freeze twice and nothing happens Whats up with This???? I am calling to cancel my future orders i have been on the phone number for almost 50 minutes to speak to someone.

Customer care female
Ms. Elaine SaysDec 24, 2014

I did not authorize another order I am Irritated my skin. I am very upset that you took this money out of my account without my concent. It's XMas time and hope you know you've taken this money and my children will not have a turkey for Xmas now. Thank you very much for taking that away from my children. I tried calling could not get through Please return the only money I have till the end of January.

Customer care female
Ms. Michelle Allen SaysNov 24, 2014

I need to return the new Derm Exclusive I just go and I would like to return my product that I just got and stop all future shipments. It irritated my skin and I just lost my job. Customer number 12652291 order number 52926845.

Customer care female
Ms. Marlene Wilson SaysOct 14, 2014

I would like a refund on my restore kit, it did not help my skin. My lines was still visible and it is not huge one. I do not think to get return call, as i have called.
My customer ID is 15248527 and my phone number is 250338-0533.
Appreciate a call.

Customer care female
Ms. Rose Quast SaysSep 25, 2014

I wish to cancel my subscription. I have one more payment scheduled for 10/05/2014, after that please do not send any product and do not bill me for more product.
Sending on September 25 2015.

Customer care female
Ms. Leisha Schuckers SaysJul 21, 2014

I had called week of June 23rd. To cancel my order. I talked to justin and he assured me i would not be billed in July for 74. 80. However, i was charged 74. 80 on July 12th. I did not receive any products either. I want this taking off my charge card please!

Costumer # 15004944
Leisha schuckers

Customer care female
Ms. Kandy Lundbergh SaysOct 16, 2013

I have my membership on hold until December, but I need to cancel the membership. Please do not send me any more of your product. Although I am not dissatisfied with it, a member of my family is a rep for a skincare company, and I am obligated to purchase skincare items from her. Thank you

Customer care user complaints