DWP Customer Service Support Information

800-342- 5397    call by skype, if installed2nd Floor, Caxton House, Tothill Street, London, UK.www.dwp.gov.uk

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More Customer Service Information

  • Telephone: 0800 731 7898
  • Textphone: 0800 731 7339
  • Monday to Friday, 8am to 6pm (except public holidays)

Technical help with the online service:
  • Telephone: 0345 604 3349
  • Textphone: 0345 604 3412
  • Monday to Friday, 8am to 6pm (except public holidays)

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DWP User Queries

Customer care female
ELLEN WALLACEOct 15, 2013

Dear LADWP,
MY NAME IS ELLEN WALLACE AND FOR THE LAST WEEK 1/2, I HAVE BEEN CALLING THE CUSTOMER SERVICE @ 18003425397 TO HAVE MY SERVICES STOPPED AND DISCONNECTED, TODAY IS A HOLIDAY SO YOU ARE CLOSED. PLEASE STOP MY SERVICE AT 1024 E. 75TH STREET, LOS ANGELES, CA 90001, ACCT# 122000247601930037200. THANK YOU FOR THE SERVICES YOU HAVE RENDERED ME FOR THE LAST 8YRS. I am SORRY TO HEAR THAT YOU ARE HAVING TECHNICAL DIFFICULTIES, I HOPE IT WILL RESOLVE SOON. MY FORWARDING ADDRESS IS 6701 S.CRENSHAW BL.#2 L.A,CALIF.90043. PLEASE LEAVE message @14242886707.

SINCERELY, ELLEN WALLACE

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Customer care male
brcSep 06, 2013

Robert devereaux writes letter to parliment states no target for sanctions and jobcentre staff should be given training if too many or to little santions made. If no targets why are jc staff being given poor performance written warnings with this as evidence. ONLY x submissions to stop claimants benefit in the last six months. Well how many are you supposed to do. This is happening in the north london district. So be careful if you sign on there. Maybe Robert Devereax would like to investigate this.

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Customer care male
mary starrsApr 26, 2013

Hi I do not have credit to call dwp to change my address could someone call me as soon as possible please 07554366243 thank you

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Customer care male
paige norwoodApr 18, 2013

Hi I have not received my payment from income support today and I haven't got any money to buy my childs milk, I would like someone to call me as soon as possible as I have no money to buy credit thank you.
07503618724

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