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DU United Arab Emirates Customer Service Number

 : 97143600000
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Contact Details
Contact number
97143600000
Office Location
Al Salam Tower, Dubai Media City Dubai, United Arab Emirates
Email address
Business.customercare@du.ae
Website
www.du.ae
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DU United Arab Emirates

DU is among the leading telecommunication firms in UAE. It was created in 2006 and which deals in products and services such as cell and also repaired telephony, broadband on the web connectivity and also IPTV products and services for individuals, residences and also businesses. DU has been associated with numerous management and business governance initiatives from the UAE, Midst Eastern side plus the USA, promoting very best exercise by way of workshops, sponsorships and others initiatives. The telecommunication granted with “Best Enterprise Service Award” for the Executive Plan service at The Telecoms World Awards in 2012. Through March 2011 over 5 million persons and also over forty five, the corporations have decided on to use its services.


DU was opened 2006. DU offers fixed telephony, broadband connectivity and IPTV services to individuals, homes and businesses. DU was started on 2006. It gives you set telephone, high speed internet connection and IPTV services to people, houses and companies. Ahmad Bin Byat is the chairman of the company. I Green also got the IT award from Ontario centers of excellence and UAE Product Line Leadership Award for Innovation in Business Mobile in 2010. The corporation unveiled cellular telecom services in Feb 2007 across the UAE and it revealed its 2008 12 months results in Feb, exposing it had included 1.88 million cellular clients over the 12 months. DUat the moment has an overall worker Emiratisation stage of 31%, with 41% of employed UAE People in professional positions. The postal and official address, email address and phone number (helpline) of DU United Arab Emirates service center is given above. The helpline of DU United Arab Emirates service center may or may not be toll free.
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DU United Arab Emirates Complaints and Reviews

Female ImageMs. Maria Says Oct 11, 2014

Dear concern
I was in Dubai from last April in 2014 and i used this number 00971528033640 and now one another person is using this number. I was shocked when i knew about this because i have my SIM in my pocket. I called this number right now and he was a Khalid Khan. He bought this SIM at Pansaar store. I requested you kindly block this number, because my family friends have this number and the pictures. which they post on whatsaap. Is he not able to see that pictures?. Kindly tel me.
Thanks.
Male ImageMr. Musafir Says Jun 19, 2014

Hi sir, I am getting a fake call from this number 055 7928618. Like you are a winner of dirhams 1000000. Please your people take a action. Because some poor people cheated badly.
Male ImageMr. Mohammad Abul Hossain Says Jun 09, 2014

Dear sir/madam,
Good morning. My mobile number is 055 18090 36. When i load any balace in my mobile. They take the three dirham for cool mobile ringtones service. I request to you please stop this one.
Male ImageMr. Abraham Chacko Says Oct 20, 2013

Sir my mobile number is 055 5009187 I would like to discontinue the voice message prompting for this phone. this has been a big disturbance for all our colleagues of Jumeirah since we shifted all our company phones to Du. Appreciate some calls and help me out
Male ImageMr. Muhammed haris Says Oct 13, 2013

Un neccessarily deducting charges from my mobile numbered 0553620042. When i am trying to speak customer service officer, its saying busy. I dont want any facility in my no. Hope I can get positive feedback.
Male ImageMr. RAJA Says Oct 05, 2013

my phone last 15 days out going not working .EMIRATES id number updated.Recharged -25 AED 04-10-13 please check what is the problem my phone my number 0558535737 THANK YOU
Male ImageMr. JUBIL JOSEPH Says Oct 03, 2013

jubil joseph, cell no 0558791183
yesterday at 10 clock register this number for transfering from MoniThomas to JubilJoseph(at Manar Mall).Du Service people told that within 24 hours it is activated but now this time the number is not activated.
Consider my problem and solve it as early as possible.

Thanking you
Jubil Joseph
Male ImageMr. Shokrollahi Says Sep 30, 2013

Our internet connection here in Hamsa A building karama,not working properly since we bought it. how many times i called to your customer support to ask somebody to fix our connection,but always telling, just turn on and off!how many times we need to on/off???
Female ImageMs. Maeshell Says Sep 24, 2013

The internet connection is so slow...we have a talk surf and watch package, 8mbp. Please help my number is 0508034145.
Male ImageMr. raja zahid Says Sep 18, 2013

dear sir I received some calls from du number he said he calling from du company and you win 2000000dhs he waist my time and my money I request to du company please take action and follow these people give punishment to wrong way no is 0554170933

thank you
Male ImageMr. Bonthapally Mahesh Kumar Says Sep 03, 2013

I (B.Mahesh Kumar), have taken pre paid sim card at AIRPORT of Dubai. Still there is balance. I returned to INDIA on 2nd Set'13. I kept the sim card with my daughter. Please ask the concerned to don't send theft alleart messages. Is that sim card can be used in UAE by my daughter or not. If not please deactivate it. The phone no is: 526800814.

my email id: bonthapallymahesh@gmail.com

Yours Sincerely

B.Mahesh Kumar
Male ImageMr. rameez abdulrahim Says Sep 01, 2013

i purchase the new plan 150 dhs.its mentioned 300 calls .but i got only 200 free calls.now this month i didn't see any offer.how can i know this.when i call this du number number is showing not valid.why your service is very bad.if it will continue like this i will cancel this.sorry to say
Male ImageMr. gene Says Aug 21, 2013

one mobile number sending unacceptable messages and i want to know whos the owner of this number 0552274813, please filter hes message if you can. thanks.
Male ImageMr. Mohammad Ahrar Hussain Says Aug 20, 2013

Hi
I have opt ELITE 100 plan from last month but now I am not getting my DATA connectivity. I was told that this plan covers 100MB data included with this paln/ month.
It happened that from time, I got message that my 100 MB data is already consumed I am not having any more connectivity.
Kindly help.

My mobile number for reference is: +971-551795091
In the name of Mohammad Ahrar Hussain
Female ImageMs. Deepa Says Aug 14, 2013

I've charged my mobile 3times 50+50+20 separately an I get a msg which says its charged for the amount, however when I make a call I get to hear I have no balance for outgoing.. Can you please help me on this..This is happening since a week I'm back from vacation..
Male ImageMr. swapna shiby Says Jul 28, 2013

Dear Sir,
Iam shiby joseph from RAK,reacently buy a sim for my wife with no:0526580792,this one get activated but its incoming call is not working;that means call not reaciving am facing to much problems on this do activate this /check it again this activated correctly or not
Male ImageMr. Manjit Says Jul 20, 2013

there is fake lottery call from 055 474 0675. saying i have won AED 200,000 and to call back......pls catch these people giving fake calls.
Male ImageMr. Mani Says Jul 18, 2013

Dear sir
11- 07 2013 recharge the 20 dhs card . immediately came message one day data package 2.50 dhs me activate . my recharge all money 23 dhs loss 23
my no 0552854578
Female ImageMs. saleh Says Jul 09, 2013

your customer care is very bad and nit helpfull at all they no nothing and they guid people to the wrong places i need someone from the customer complain center to call asap.
Male ImageMr. Ramesh Says Jul 03, 2013

Greetings
Now call charges are changed?
min 0.62 AED deduct for each call?
Male ImageMr. mashud husein Says Jun 28, 2013

am 1 of your clients and currently am in kenya on business trip, am expecting calls from my friends and busness partners but unfortunately i cant receve any call since i came to kenya.my du number is 05270287, kindly restore my raoming or active my raoming on the above number as soon as possible
Male ImageMr. Olver Says Jun 26, 2013

Why im always recieve this messge? because i dont have plan in du, i did not subscribe also, Dear du customer, your 01/05/2013 - 31/05/2013 bill for account no.5.27794, amt. AED 404.19 is due on 02/07/2013.
Please pay by the due date to enjoy continuity in service.
Regards, du.
Male ImageMr. Robelo Says Jun 19, 2013

I am not using my account for two months, account no. 0529229376 after using another internet service provider. Since payment has been done already I'd like you to cancel this account immediately to avoid further charges.

Thank you.
Female ImageMs. Criszel Says Jun 16, 2013

I lost my Iphone 5 in the taxi. Is there anyway I can find it? My mobile number is 0551053198. Please help me.
Male ImageMr. anil dheevar Says Jun 10, 2013

there is a call from 055 4931969 telling you got lottery from du mobile dhms two hundred thousand, pls catch the person who fake call from du...
Female ImageMs. jackie Says Jun 03, 2013

June 1, i still have 8 aed remaining balance before i go to sleep when i wake ip its .22 yesterday i reload 20 and at night i still have 18.something remaining balance when i wake up today its all gone, what's happening to DU ur service is not good nowadays. can u guys u the explanation bout this? addtl there's no services im enrolled in, doesnt accept offers or watever. why is this happening?
Female ImageMs. MRS PASCALE MOUCHES Says Jun 02, 2013

My phone as been lost and I would like to stop my contract until I find it back. It has been lost in an Emirates plane and, at the moment, I have to call them back to get it back again. I've tried to call the Du customers services but nobody answered yet. It is URGENT!
Call me on 056 759 8107 for more information.
Thanks
Male ImageMr. Alex Says Apr 16, 2013

I cannt connect to du numbers from outside Dubai.
I get the message that the number is not dialed correctly. But it was working till yesterday.
What is the problem?

I dial 97155 then 1039676 the number
Male ImageMr. JEMALYN Says Apr 14, 2013

HOW TO REGISTER THE DU SIM CARD?
AND WHEN YOU WILL FINISH THE REGISTRATION?
Male ImageMr. Abdul Azeem Farooqi Says Apr 04, 2013

my landline shows engage although the phone is free. iam unable to get incoming calls. caller always gets busy tone...i changed the telephone set yet the same problem .please help.
Male ImageMr. jihad harb Says Mar 28, 2013

I have purchased the Emirates employees deal and upgraded my current pre-paid mine to 100 business plan with 10 GB data package over 2 years contractwith a free Iphone 5. It has been 2 days now and my purchase is not activated:
My line still pre-paid.
The mini SIM provided for the Ipnone not activated.
Can't use my line currently.

My mobile number is: 0528835035
 
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