DStv Nigeria Customer Service Phone Number



2348039003788
Plot 1383 Tiamiyu Savage Street, Victoria Island, Lagos State P.O. Box 74291, Victoria Island, Lagos, Nigeria.domains@multichoice.co.zawww.dstv.com

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What is DStv Nigeria and What They Do


Digital Satellite Television is a digital satellite TV service provider in Africa. The DStv Nigeria gives customers Movies, Lifestyle and Culture, Sport, Documentaries, News and Commerce, Children, Music and Religion programs. The DStv Nigeria Company was launched their services in 1995. DStv Nigeria is having its headquarters in Ferndale, Randburg, South Africa. Digital Satellite Television also known as (DGSTV). DStv Nigeria has extended its providing to nearly 100 video programs and 78 sound programs. DSTV Nigeria has variety of set-top box produced by Altech UEC and Pace Corporation. DSTV Nigeria is one of the famous channels O and Trace TV bring customers the most popular local and worldwide songs. The multi choice IPTV remedy of DSTV Nigeria provides DSTV solutions over an IP system enabling System incorporation to offer Internet, phone and DSTV over only one system factor.

Contact Customer Care Of DSTV Nigeria


For any type of question, complaint or assistance, customers can reach out with zealous and competent members of DSTV Nigeria through telephone and email address.
Telephone Number:+234 8039003788
Telephone Number:+234 12703232
Telephone Number:+234 12703232
Email Address:dstv@nigeria.multichoice.co.za

Office Addresses Of DStv Nigeria


Mentioning office address of DStv Nigeria corporation that helps people to resolve all their queries. Customer can access below mentioned details which are as under:
MultiChoice (DStv) Lagos
Plot 1381 Tiamiyu Savage Street; Victoria Island, Lagos State
Telephone: 1 270 3232 or 080 3900 3788
Fax: 01 270 3256

MultiChoice (DStv) Abuja
Legion House
3 Kaura Namoda Street
Area 3 Garki, Abuja
Telephone: 2347291/2
Fax: 2347295

Call Centers Of DStv Nigeria


DStv Nigeria pledged to deliver outstanding customer service twenty-four hours and seven day a week consisting public holidays between 7:00 AM – 11:00 PM, Therefore, furnishing the details of multiple call centers of DStv Nigeria are as follows:

Johannesburg
Telephone Number:(011) 289 2222

Pretoria
Telephone Number:(012) 422 2222

Durban
Telephone Number:(031) 710 2222

Cape Town
Telephone Number:(021) 508 2222

Port Elizabeth
Telephone Number:(041) 395 2222

Bloemfontein
Telephone Number:(051) 503 2222

   



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Source of Knowledge


eazy.dstv.com/help/
selfservice.dstv.com/contact-us
www.dstv.com

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DStv Nigeria Delineated Here With Complaints and Reviews

Customer care male
Mr. Muhammad Idris SuleimanNov 06, 2016

I MISTAKENLY PAID N6, 000 INTO ACCOUNT 41222845228 INSTEAD OF 1040874611. A SWAP WAS DONE and A ZAPPA WAS GIVEN TO ME.

Reply
Customer care male
Mr. Omotoso AyodeleNov 06, 2016

MY DECODER WAS KEEP ON SAYING 'NO SIGNAL, MAY BE DUE TO WRONG CONNECTION OR BAD WEATHER AFTER RENEWED MY SUBSCRIPTION. PLEASE HELP ME THIS IS MY DECODER NAME 10I7 3602 30.

Reply
DStv Nigeria Customer Service Care Phone Number 290093
Mr. Patel PeterOct 07, 2016

Please I have not been around for some months I just came back and subscribe my DSTV yesterday and is not showing please I need your help my decoder number is 1017210333.

Reply
Customer care male
Mr. Mr KoladeSep 17, 2016

I am Mr. Kolade with phone number 07067190632 with Decoder number 10207327155. I made my DSTV family bouquet payment subscription through my online GTBank application at about 10:00am this morning and it hasn't been activated till now. Here is the transaction details
1031GT1474102755711161(Bill payment viaMBANKING BILL PAY- DSTV
10207327155 -1014M1632642 from KOLADE, SULAIMAN KUNLE to QUICKTELLER INTERNET INTERFACE.

Reply
Customer care male
Mr. Magnus DorcooSep 16, 2016

I am using DStv Nigeria service in Ghana. What means will i use to pay the subscription from Ghana here to DStv Nigeria. Since the agent here charges exorbitant prices.

Reply
Customer care male
Mr. Wasiu AdelakunSep 13, 2016

Nthe last payment i made is for my friend azeez ogundeyi with SMARTCARD No: 1021848302 up to daye no image. O ZDN7respond there is payment i made for my friend since about four day now up to date no image on the screen. I use to pay for my dstv through my online banking and when ever dre is problem i use to call dre customer service to rectify it, but about one month ago now if i made my paynent i wouldn't receive any image on my screen and if i call customer service is not going no.

Reply
Customer care female
Ms. Solape PellerJul 25, 2016

Paid for my gotv 7am this morning and hve not been able to watch it til now and hve tried to cal the customer care no response and been on d line for several minutes and no response and you hve exhausted my airtime 4601830982.

Reply
Customer care male
Mr. WasiuJul 04, 2016

I Mr and Mrs Olakorede with the Phone No 07060912214, hereby complain that I make wrong payment into wrong Dstv Account and the wrong Smart Card No paying to is 4258820127 while the correct one is 4258520127, And the pin number used is 871648972529 and reference number is 63160218. Thanks So Much for the cooperation.

Reply
Customer care male
Mr. Magnus ChikwenduJun 15, 2016

I have paid / renewed my DSTV subscription since Monday, 13th June 2016. The service is yet to be restored. My Card No. 4106282669. Registered name is Magnus Chikwendu and registered mobile No. 08035425076. Kindly reactivate ASAP.

Reply
Customer care male
Mr. MichaelMay 26, 2016

After buying the DSTV Explorer, i discovered that i will need to pay an additonal N2, 150 to be able to use it. I was not told there are additional charges for the explorer, moreover i do not have a second decoder or interested in doing any recording. Is there a way i can subscribe for compact plus without the additional charge? Right now i and four friends have stopped using the explorer because of the extra charge.

Reply
DStv Nigeria Customer Service Care Phone Number 263989
Mr. Manasseh Barry Tor PevaMay 10, 2016

I made online subscription via my mobile banking platform, but my services have not been restored. Find payments attached. • GeNS@gtbank.com gens@gtbank.com

• May nine at 1:48 PM
To
• alangu63@yahoo.com
Message body

09-May-2016
Dear MANASSEH, ORTAERGA T. Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Debit transaction occurred on your account with us. The details of this transaction are shown below:

Transaction Notification
Account Number : ******6986
Transaction Location : CORPORATE H. O. Description : TRANSFER BETWEEN CUSTOMERS
Amount : 3, 700. 00
Value Date : 09-May-2016
Remarks : 1031GT1462798072844957|Bill Payment viaMBANKING BILL PAY - DSTV Subscription 42909037840 -1014M1287308 from MANASSEH, ORTAERGA T. To QUICKTELLER INTERNET INTERFACE
Time of Transaction : 1:47 PM
Document Number : 0

Kindly reconnect me at once pls.

Reply
DStv Nigeria Customer Service Care Phone Number 256857
Ms. RachealMar 06, 2016

My subscribtion has not expire. My decoder has been scanning since morning not conncected till now please resolve this error. Smartcard numbers 42569005822 my mobile numbers 08139353865.

Reply
DStv Nigeria Customer Service Care Phone Number 255250
Mr. Alfa DanielFeb 20, 2016

I am becoming bored and irritated by your constant inability to update my account even after paying before my due date. I paid my family tariff on 13th of Feb., three days to my due date and you guys have disconnected me since on the 19th. Why this embarrassment from a reputable organisation like yours. Kindly connect me back immediately. My agent is Mike Electronics, Bauchi and my card number is 4254239442.

Reply
DStv Nigeria Customer Service Care Phone Number 253684
Ms. Lawal HussainaFeb 07, 2016

Renewed my subscription today 6th via internet which was successful. But still have problem viewing the channels. E-30 keeps on appearing. Phone number 08055795828. Please do something.

Reply
DStv Nigeria Customer Service Care Phone Number 253210
Ms. Emem Macaulay Uttong.Feb 02, 2016

Wrong payment of monthly subscription of January was paid into the account 42584760080 with reference number 1113110694802f from a mobile phone. My account which is the correct one is 42584660080. Kindly activate the payment for my February subscription please. Thank you.

Reply
DStv Nigeria Customer Service Care Phone Number 249505
Mr. Mayomi Oluyomi MerryDec 29, 2015

I have subscribed for 42508507110 on 23th December, but you have wiped out all channels of my system. Please, do the necessary correction. Merry Christmas and New year in advance.

Reply
DStv Nigeria Customer Service Care Phone Number 231812
Mr. Oshin BamideleJul 07, 2015

Having paid my subscription still my decoder could not be activated, could not reach your customer care and SMS was not going through. Also online activation was not successful. The whole thing is highly frustrating. My smart card number : 1017246304.

Reply
DStv Nigeria Customer Service Care Phone Number 230206
Mr. Tony OlamideJun 12, 2015

I renewed my subscription for Family bouquet on 8th June 2015. I paid the required N3, 700 on-line and my payment was accepted. I can access all the Family Bouquet channels EXCEPT Nigerian News channels like NTA, AIT, CHANNELS, MiTV and LTV. I have sent RA to 30333 several times I have sent RESET 4135397025 being my DSTV Smartcard number several times, but no improvement. Please help me.

Reply
DStv Nigeria Customer Service Care Phone Number 228219
Mr. Uchenna BensonMay 15, 2015

I subscribe my got plus on Monday 11 may 2015, but up until now it hasn't come up. My IUC is 2004364634. Please do help me to solve the problem.I am missing my best channels. Thanks.

Reply
DStv Nigeria Customer Service Care Phone Number 223701
Mr. Onoja AlbertMar 29, 2015

Smart card number -10207732909I have been unable to view the local stations (Channels TV, AIT, silverbird tv) while I can view Jimjam, universal, telemundo. Kindly note that my subcription is running.

Reply
Customer care female
Ms. ramonMar 08, 2015

I normally pay for access(1500)but yesterday 7/03/2015 I made payment for the family bundle(3000)what am watching now are normal access channels would be happy if the situation is been rectified immediately. My smart card number 42535294476. Thank you

Reply
Customer care female
Ms. JosephMar 02, 2015

Hello sir, kindly help me to open my Gotv with IUC no 4613174596, phone no +234 8135705929, name is Joseph, it refused to open since on friday that i bougth it, thanks

Reply
Customer care male
Mr. Oyebanji IyanuDec 23, 2014

Please i need your help, the sound of my decoder is not working, please help me to reset it. My IUC number is 2018803223, my phone number is 08100961161. Thanks.

Reply
DStv Nigeria Customer Service Care Phone Number 209336
Mr. Oyebanji IyanuDec 23, 2014

I paid Rs 1500 to first bank in order to subscribe to gotv plus, but has not yet activated. Please help me. Iuc number is 2018803223, phone number is 08100961161. The photo of the teller is here below.

Reply
Customer care male
Mr. Fadahunsi OlutobaDec 18, 2014

I am on Premium Bouquet. Since yesterday, I cannot connect to DSTV, my TV is displaying an error message E30-4 stating that the cable to the decoder may be incorrectly connected, I have tried repeatedly to tighten the cable and reconnect, but to no avail. Noticed that these error message has been coming for ahule, but usually disappear after a couple of seconds. My decoder number is 4111869631.

Reply
Customer care male
Mr. Lambert Brite AguguoDec 12, 2014

My subscription money was mistakingly paid into another person`s account by your staff in one on your outfits in port Harcourt. This was supposedly transfered into my DSTV acount after a week of complain by a DSTV staff and 72 HRS after the transfer, the problem of no access due to non renewal of subscription is still prevailing. Please, i want to be cleared on this issue since i have provided all evidence of payment and the said money transfered. I demand this to be sorted out without further delay. Regards. Smart card number 41354536322.

Reply
Customer care male
Mr. Egbeyemi IfeoluwaDec 03, 2014

I want to swap my Dish TV decoder DSD- 1131 With a new one, and have hereby subscribed for 2 month on that faulty decoder and please i want to divert that subscription to my new swapped decoder how can that be done.

Reply
Customer care male
Mr. Olawale AloNov 30, 2014

I subscribe for Dish TV with a smart number 4119269787 my subscription is active I just want my BBA channels to be activated the customer service claim to have closed for the day and they told me their hours of operation I will appreciate if you can do so so I can watch my big brother Africa. Thanks and regards.

Reply
Customer care male
Mr. Ayo AlarapeNov 26, 2014

I am a premium subscriber with Card number 1017248853. I am unable to view Channels 223 and 225 whereas other sport channels are perfect. I do not think my view should be limited being a premium subscriber having observed the anomaly since the swapped of the old decoder for the new on 15/11/2014. Kindly review and rectify.

Reply
Customer care female
Ms. Bukola AlarapeNov 26, 2014

I am a Premium subscriber on card number 1017248853. I cannot view channels 223 and 225 whereas other channels are perfect, this became noticeable after the swapped of old decoder to the new one. Please probe and rectify.

Reply
Customer care male
Mr. PST. EPHRAIM EGWUNov 20, 2014

Please assist me with my Dstv. Yesterday, i went to your head office to exchange my old one for new one, which was successful. I was told to call the customer care office line, before recharging it. And, since that yesterday till now i have able to connect to your office, even when i followed the instructions via through the voice call.
My dstv card number:4265712849,pastor ephraim egwu, wuse, zone7, abuja. My phone number is 08065711074.

Reply
Customer care female
Ms. Mrs SoewuNov 20, 2014

My husband paid a sum of Rs 3000 on our decoder @ Delby Communications at Ijebu-Ode on Tuesday 18-11-2014 and up till now we have not been able to view any channel on it, Our smart card number is 4250899725, your help in fixing it will be appreciated.

Reply
Customer care male
Mr. Oyekwe BonifaceNov 05, 2014

Recently, I have not been able to view some channels specially the big brother channel. Please help me to fix this. Smart card number is 42584466009. I will appreciate your assistance. Thanks.

Reply
Customer care male
Mr. Samuel olalekanNov 04, 2014

Please, i just want to know the ultimatum date of swapping of DSTV decoder. I have a PVR dual decoder. When i took it to my nearest DSTV office at Ado ekiti, they told me to take it to Ibadan.
Thanks.

Reply
Customer care female
Ms. Mrs ChukwuemekaOct 30, 2014

I made my usual subscription of compact view, but unable to view some channels i.e. big brother on channels 198 and 197. I have tried severally to contact you on phone, but phone is not connecting. Kindly reset the channels. Smart card number 41222619698.

Reply
Customer care male
Mr. Edheba MartinsOct 30, 2014

Good Day, I have issued with the TV two link receiver on my PVR decoder model 3001. I went to the office closest to me. But no tangible assistance was rendered. The major reason for contacting you is to validate the statement which I was told concerning Swapping the old PVR decoder for the new one. Thanks.

Reply
Customer care male
Mr. SylvesterOct 25, 2014

We recently renewed our subscription, however, we are unable to view the BBA channel because its still blocked. Please resolve this problem immediately. Smart Card numbers-1004686691. Please, activate channels 197/198 as soon as possible, thanks.

Reply
Customer care male
Mr. Akuro AtandikiariOct 25, 2014

MY SMARTCARD number is 4288619556 (PREMIUM DUAL) VIEW. MY SUBSCRIPTION IS UP TO DATE. I DO NOT HAVE ALL THE PREMIUM CHANNELS FROM MY DECODER INCLUDING BIG BROTHER (197 and 198) AFRICA AND SUPER SPORT 5. PLEASE RESOLVE THE PROBLEM AS SOON AS POSSIBLE. MY DUAL DECODER DOES NOT EVEN HAVE MOST THE CHANNELS THAT ARE SUPPOSED TO BE THERE.

Reply
Customer care male
Mr. Sani MohammedOct 25, 2014

Sir, I would like to advantage of your Offer in exchanging my old decoder for a newer model. Kindly tell me the terms and condition stated in the SMS sent. Sani Mohammed.

Reply
Customer care male
Mr. Celestine ChukwuOct 25, 2014

ERROR E16 STARTED four DAYS AGO. COULD IT BE THE OLD DECODER PROBLEM? I AM IN EBUTE-METTA. WHERE IS YOUR NEARESST OFFICE WHERE CAN I SWAP THE OLD DECODER FOR A NEW ONE. I AM NOT OWING. SMART card number 4023617413.

Reply
Customer care male
Mr. Chukwudi UkazimOct 24, 2014

My subscription expired today. I also paid today. I paid N3000 instead of the N11500 I used to pay. Now I am disconnected. My number is 42657412286 My phone number is 08029568433 Chukwudi Ukazim Lagos.

Reply
Customer care female
Ms. WulleOct 24, 2014

Please i mistakenly load into another person gotv acct, wrong decoder no-2018799512,the right no-2018799572, name: wulle, phone number 07081016846, pin serial number 2012131456919 reference number 39200716, payment made through flashmecash on 22nd of October 2014.

Reply
Customer care female
Ms. R A JohnsonOct 19, 2014

I am still waiting, kindly do something. I have tried all avenues, but proved abortive. I will really appreciate it, if you can do it for me to watch the live eviction tonight. I am not owing you.

Reply
Customer care male
Mr. AdebowaleOct 18, 2014

I lodge a complain as regards my DSTV upgrade from 1500 to 3000. I subscribed for 3000, but yet to enjoy it. Its 1500 package that still showing. Kindly help me to upgrade it. Please my SSTV number is 42584378733. My mobile number is 08039484702. Thanks.

Reply
Customer care male
Mr. Pastor S.olowuOct 17, 2014

Honey i just renew my DSTV account numberw with the smart number 41085994642. The message on the television screen now is e16 you are not enabled to view this channel or your account has been suspended.

Reply
Customer care female
Ms. Eseosa OsazuwaOct 12, 2014

Hi, After paying for my subscription, i still have the e16-4 on my screen. I have called customer care not able to speak with someone. I have done the reset, visited self service still no result. What do i do? Please help me. Smart card number is 4135438557.

Reply
Customer care male
Mr. DennisOct 10, 2014

Hi, Dstv I have subscribed for Gotv and Dstv on my Nokia 5330, but the service is not up yet. Please help me because the subscription fees had been deducted from my airtime balance. Please i need a reply from you guys as soon as possible. Dennis from Nigeria. My number is 08039775017.

Reply
Customer care male
Mr. AdebowaleOct 10, 2014

I was on a plan of 1500 and migrated to 3000 since Wednesday 8th of October 2014 and up till now, i cannot still view any channel. My Smart card number is 42584378733 and my number is 08039474702. All efforts to get the customer care number since proofed abortive. Would appreciate if you guys can fix it for me before the end of today. Thanks and god bless.

Reply
Customer care male
Mr. Abubakar AbdullahiSep 25, 2014

My screen is blanked even after recharged on 24/09/2014. I have sent SMS for reset and even called customer service no all to no avail.

Kindly assist please.

Thank you.

Reply
Customer care male
Mr. Ekhorugue OsagieSep 15, 2014

I want you people to help me transfer my money from the wrong account number 0147949254 to the correct account number 2015963287 which bearing Ekhorugue Osagie. I subscribe 1,500 to my gotv decorder on 19th day of August 2014, mistakenly it goes into wrong account.

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