Several years ago, I purchased a set of Cook's Essentials pots and pans. The non-stick coating has worn off on one of the pans (I believe it was called a chicken fryer), and I would like to replace the pan. I have been unable to find it on the websites. The following information is on the bottom of the pan: 10/10 stainless steel non-stick. ten 1/2" - 26 CM. Impact base. It came with a lid. Do you have anything similar available? If so, how can I purchase it and what is the cost? Thank you.
I got 2nd and 3rd degrees burns on my body I followed all instructions and the pot was closed good, but after ten minutes of having my pot cooking the top flew together with all the meat soup and burned my left shoulder my back, head, face, and part of my right hand I ended up in the hospital and the burn center in ucsd.
I have a Cook essentials fry pan and everything sticks to it was wondering if there anything that could be done.
Hello, I am concerned about the sticking of the eggs I just cooked in the small pan. I just received the set yesterday and this is the first time using it. According to what I viewed on the videos, there is no need to add any butter or cooking spray to the pan when cooking or frying. They eggs immediately started to stick as I cooked them on a medium flame. The pan cleaned fine,, but I am concerned that this happened with the sticking.
We are having difficulty with a new pressure cooker to relieve it from having steam without making a mess with cooking juices everywhere do you gave some helpful hint.How long after cooking does the pressure reduce?
I purchased a CE soup maker off QVC about three years ago. It lasted just over the warranty before dying. Of course, there was nothing I could do I thought, I'm not spending that amount of money again, so bought the same product off eBay, brand new in box, still sealed, cheaper Guess what, I've had it about 18 months. And it's cremated my soup to the bottom. And died. I'm fuming. I have looked after my product very carefully. I've probably used it twice a month. So disappointed, back to faffing with a pan and a blender, it makes beautiful soup (when working),, but not a very good product, or investment.
My husband bought me a Cook's Essential's 5. five quart pressure cooker from QVC. It's beautiful and my favorite color - red. I made chicken picatta from the recipe book and in addition to the chicken burning on the bottom, the pressure regulator never worked. Steam came out of the lid and not the regulator. Just made brown rice, using the instructions and amounts in the booklet. It is the crunchiest rice I've ever tasted, almost burnt. Once again, no steam came out of the pressure regulator, just the lid. I'm sending it back to QVC.
My Cook's Essentials eight quart digital pressure cooker has lost its non-stick coating in just 5-6 months. The bottom flaked off in the first month and the inner sides by the 5th month. I contacted QVC who told me it was covered under warranty and gave me Maxi-Matic USA phone number. When I called Maxi-Matic the customer service agent told me the product only had a limited warranty and the inner pot was not covered. Of course I could purchase another pot. I contacted QVC again and was told it was under full warranty and they would allow the return at my cost for refund. I will never purchase another Cook's Essentials Product nor recommend it to anyone. The warranty should disclose when a particular part of a product is not included in the warranty.
I just purchased a Cooks Essentials eight quart oval pressure. The timer in pressure mode will not work. It works in the other modes. How can that be corrected?
I purchased my set of cookware about 10/11 years ago. I was very excited, a single mom on her own buying her first set of "real" pots and pans. I was also very happy about the life time warranty it provided. My set has been Amazing for me,, but over the past few years it has definitely shown is age. I called to find out what to do to use the "lifetime" warranty, but to my dismay I would be responsible for the shipping costs. By now 11 years later the entire set needs to be replaced, , but I simply can not afford the shipping costs, so I will end up having to buy a new set. I am sad about this as I have loved using this brand for years. It's there a way of bypassing the shipping costs?
Years ago i sent an entire set back and they paid shipping both ways. I just sent another set back , this time i had to pay shipping. It was $22. 00 to ship to north Carolina. I thought it was worth the $22. 00 to get another set of pots and pans. Although its been two weeks and i haven't heard a word!.
I am trying to figure out how to get in contact with the manufactures with customer service number for Cooks Essentials perfect pressure cooker model.