Citibank Philippines Customer Service Phone Number

Citibank Philippines

Citibank first started up in the Philippines in 1902. Citibank is the largest commercial bank in the Philippines. Citibank Philippines has 1.2 thousand credit card holders. Citigroup Philippines has 4,200 employees. Citibank is the First Financial organization in the Philippines to provide wealth control services. Citibank Philippines provides its customers with the usual features of loans from banks, bank cards, down payment accounts, prosperity management techniques and investment options. Citibank Philippines is a corporate sector bank of Philippines that provide all the banking facilities to customers. The bank also provide mortgage and insurance facilities to customers under various plans.

Services Of Citibank Philippines

Citibank Philippines deliver various banking facilities to account holders that consists of personal banking. The personal banking is meant to provide different personal services that include saving accounts, personal loans, of different types like education loan, health loan and commercial loans. Apart from this the bank also provide all type of master cards to customers that includes credit cards, debit cards and ATM cards. Citibank Philippines also provide commercial banking that aids business houses to manage the affairs to day to day business. The bank also provide internet banking that helps in making online transactions, bill payments and also SMS alerts.

Customer Care Contacts Of Citibank Philippines

Toll-Free Number: 1 800 10 995 9999
From Abroad: +63 2 995 9999

Citibank Philippines Insurance Services

Citibank Philippines provide insurance services to customers belonging to every field of life. The insurance services are available under different categories that consists of Personal insurance, business and large scale insurance. The insurance covers are easy to get as the bank offer plans under reasonable packages. To know more about the Citibank Philippines insurance services do visit the link:

Citibank Philippines Address

The address of Citibank Philippines is Manila, Philippines.

Citibank Philippines Customer Support Service Phone Number

The customer support phone number of Citibank Philippines is +63 2 995 9716 / +63 2 995 9999.

The postal and official address, email address and phone number (helpline) of Citibank Philippines Service Center and Citibank Philippines customer service number is given below. The helpline of Citibank Philippines customer service number may or may not be toll free.

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Citibank Philippines Phone Number Customer Service
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Citibank Philippines Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Pinky Burke SaysAug 27, 2015

I need help in re-activating my Citibank Rewards credit card. It was suspended back in January and was told I need to call in April to get it reinstated. Please help me do that because I am not in the Philippines right now and I want to use it. Thank you.

Customer care female
Ms. Mary Jane S. Balancio SaysApr 12, 2015

I'm Mary Jane Balancio my problem is citibank sent met additional two credit cards, I did not apply for an additional credit cards so i tried to contact the phone numbers you posted in this on line I cannot contact you that's why I sent back the credit cards to thru Customer Service Unit Citibank Makati via JRS accdg to them they receive they mail. I would like to know if you already cancelled. Please confirm and email me at

Customer care female
Ms. Maria Bernarda L. Trinidad SaysMar 22, 2015

Good day sir/madam: I have not receive my 1st bill from citibank. I seldom open my email so may i request you to please send me immediately a "written bill" by "snail mail", please. I do not even know when my due date is. I have paid at BDO 4, 000. 00 sometime last week. Please act on my request as soon as possible. Thanks.

Customer care male
Mr. Dawn Julius M. Maguddatu SaysOct 14, 2014

I am Dawn Julius AM. Maguddatu, i had a citibank credit card before way back 2000-2001 when i was still a call center agent at Clientlogic Phils at Baguio city. I It had shortcomings that time, so i was not able to settle my account. I received letters from your good company after some years, so i settled my debt at your good company in the year 2008-2009 here at Dagupan city where you still have branch. Yesterday, i was trying to open a checking account with Metrobank and there was a note stating that i had not settled yet. My balance with your good company. The bank asked me for any certification to prove my settlement and advised me to contact your good company to provide me the certification and remove name from being blacklisted. Hoping that this issue will be resolve. Thank you more power and god bless.

Customer care female
Ms. Maria Lisette Mejares SaysSep 26, 2014

Please send me your toll free number. I didn't use my mastercard and visa card issued last year. I didn't activate my card. How come that i have a bill with my cebu pacific card?

Customer care male
Mr. Gregory Ladner SaysMay 29, 2014

This is to request from you your requirements for me to open and have a bank account with you? i am an american that is planning to move to the philippines this year of 2014. I am now engaged to be married to a filipino and open a good business after i am there. I now wish to have philippines citibank as my bank. Is it's possible for me to open an account with you now before i move there from the united states or do i must wait until after i am there? please inform me of what i must do. The name of my bank here in the united states is wells fargo. I really like your bank.

Customer care male
Mr. ROGELIO V MARIANO JR SaysSep 30, 2013

i just received today September 30, 2013 a text from citibank telling that my cashback card will be sent within five days..but I am sori to say that I am just only applying citibank classic card numbert cash back card.. can you replace it to classic instead of cash back card? please make an action regarding this... thanks

Customer care male
Mr. Andy Hathaway SaysAug 15, 2013

Cant get through to anyone or find an e-mail address for you. I have a number of questions on global banking, investments, US Dollar savings accounts and interest paid. Everyday Pesos checking account Pleasr call me 090555489897. Thank you

Customer care female
Ms. Janice SaysJul 19, 2013

Hi, this is Janice of Zamboanga city. I like to know if howmuch the balance left for the laptop w/c i am paying P1,300.00 monthly. thank you and hoping to hear your reply.

Customer care male
Mr. roberto vargas SaysJun 15, 2013

octagon computer store in festival mall muntinlupa city, did not honor my citibank credit card, the cashier told me that denied card Number, but when i used it in robinson it was working without any problem.

this stores seems doing something not normal for the citibank credit card holder, please investigate. Thank you

Customer care male
Mr. Cornelius de Guzman SaysJun 12, 2013

I am a holder of citibank classic visa # 4539 7190 0066 8738 valid until March 2015 in the Philippines. I am now an expat at Jakarta Indonesia. I noticed that Citibank Jakarta is very active in the retail biz. Some high valued items are offered for installments on 0% interest. My current credit card cannot avail such installments. I was wondering if the citibank has a special card that can transact installment services in any part of the asian countries.
Await your kind advise. Yours truly /CC de Guzman

Customer care male
Mr. Remelina SaysMay 16, 2013

This is to inform your good office that I have over paid my loan payment more or less than a year already under Card Number : 4034-1801-3980-3003. My card from Citibank had also expired.
In line with this, please assist me on how can I withdraw the new payment I made from your prestigious office.
Please feedback with gratitude and appreciate.



Customer care user complaints