Cicis Pizza Customer Service Information & Exploration

+1-(972) 745-4200, Fax: +1-972-745-4203   Call By Skype
1080 West Bethel Road, Coppell, Texas, United

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Cicis Pizza Exploration

Cicis Pizza or CiCi's Pizza is a chain of the restaurants in the United States and officially operated as CICI Enterprises L.P., a former subsidiary company of Awesome Acquisition Co. LP. There are more than 28 types of pizzas, pastas, desserts, soups and salads. CiCi's Pizza is listed at 10th number among of the largest Pizza chains in the United States, and at 1st number according to the Entrepreneur’s 2011 Franchise 500.

Establishment and Locations

Cicis Pizza was established by Joe Croce and Mike Cole in the year 1985 and started operation with first branch in Plano, Texas. During 2001, it had network of over 380 restaurants. After two years, Croce retired and business passed to the company's executive team. The CiCi's Pizza has a wide network of 500 restaurants in 34 states of the United States. The head office of the company is situated in Coppell, Texas.


The company has earned a number of accolades including the Favorite Pizza Chain according to the national survey conducted by the Market Force in October 2012. Furthermore, the Wall Street Journal listed the company among the Top 25 Performing Brands on January 08, 2012. CiCi's Pizza has created the largest pizza in the world with the Size equal to the football field. Cicis Pizza has also won the Technomic 2014 Consumer’s Choice award, and also acquired a place in the list of Zagat and Parents magazine.

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Cicis Pizza User Queries

Customer care male
Car FrankJan 01, 2016

I was in your location 238 (lake Worth, FLorida) on Dec 29ththe pizza they serve was the worst pizza I ever had. They make cheese and pepperoni pizza with NO TOMATO SAUCEhow can you make an itallan pizza without tomato sauceIT WAS a tastless terible pizza. and I would like my money back (I have a receipt for $5. 88.

Customer care female
Betsy LopezAug 15, 2015

Ordered a supreme, no sausage. Didn't get as ordered, I got no olives and got sauasage. Asked for olives on the side since it didn't have any on. Employee said she couldn't. Told her to tell the man who made it about the situation. He came to my table acted really rude about the whole situation and was giving me smart comments about how the supreme doesn't come with olives and how the pizza had no sausage that they were beef balls. Told him they always make it with olives and that if anyone saw those meat balls they would also think they are sausage. Also told him that whether they were beef balls or sausage I didn't want them on. He got upset and said he knows what he's doing because he the district manager and that next time I should order my pizza right that's when I definitely got upset and told him he could leave and I would never come back he said that's fine with me and as he walked away he said it's not my fault you do not know how to order your pizza.

Customer care male
JoeJul 20, 2015

My complaint is about your restaurant located at Westheimer and Kirkwood here in Houston. I visited there last Friday evening, and no manager came when I complained to a staff person. My complaints are:1. A female bus boy took my nearly full glass of soda, plates, utensils , etc and cleared my table when all I was doing was being up at the bar area for another breadstick. She never apologized and never got me new utensils and napkins etc. Someone gave me a new glass, but I had to get everything else myself. Found it very rude. 2. Staff must pay closer attention to unsupervised children up at the food bar. In front of me several unsupervised children were touching lots of pizza slices and breadsticks with their fingers and then leaving them there. That's disgusting way to supervise a food and salad bar. 3. No manager came to my table to discuss my issues. Poor management.

Customer care male
John CollinsSep 15, 2013

Nasty, filthy and disgusting restaurant on St. Andrews Rd, Columbia Sc. My family and I will most likely never eat there again. We were there at 5pm today. There was one young man doing clean up, which was not enough! Poor management is the only explanation. Honestly, he should have locked the door for 15min to clean up. It was that bad! I even slipped in urine in the restroom. Please contact me at if you want to talk more about this. It was really quite disgusting.