Cib Egypt Customer Service Support Information

(00202) 19666, outside Egypt (+2)02 19666   Call By Skype
Nile Tower Building, 21-23 Charles de Gaulle Street, Giza Area 2430 Egypt.cib.customercareunit@cibeg.comwww.cibeg.com
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CIB Bank (Commercial International Bank) is a provider of financial and banking services. In 1975, the joint venture of Chase Manhattan Bank with National Bank of Egypt results in the formation of the bank. Initially, the name of the bank was Chase National Bank of Egypt and it was renamed as Commercial International Bank when the National Bank of Egypt increased its shares from 51 percent to 99.9 percent. The bank is headquartered in Cairo, Egypt. The CIB Bank serves its customers with the financial services including asset management, investment banking, consumer banking, institutional banking, retail banking and security broking services to individual and business customers.

Operations and Administration


The network of the bank across the country consists of about 158 branches and 500 ATMs. CIB is the parent company of CI Capital, CIL, Corplease, Falcon, CIBC and CIAM. It is listed on CASE and OTCQX. The bank has the strength of over 5420 employees and provides banking and financial services to more than 554,113 customers.

Achievements and Accolades


CIB has been the recipient of the awards by Global Finance Magazine, Euromoney Excellence, Emeafinace, and Global Investors. The bank has been emerged as one of the profitable establishments in Egypt and has the largest market capitalization in the country. The Global Finance has dubbed the bank as the "Best Sub-Custodian bank in Egypt" for five years in a row.

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Cib Egypt User Queries

Customer care female
Mohamed BayoumiSep 16, 2016

15/09/2016
Dear's
Am Wealth Customer, last month had made a youthcard for my son Amir Morsi who is a student in Michigan university card amount 200usd/month. Unfortunately CIB did blocking on my son card without issue a short notice? CIB declared this change been made by C. B. Egypt, have contacted CBE whom denied those instructions. Kindly check my case and make all necessary action to cash my son 200usd/month as am consider Wealth Customer from longtime ago. Your prompt reply will be much appreciated
Best Regards,
Faten Fouad Fayed
mob: 01223784317.

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