China Southern Airlines Customer Service Phone Number

China Southern Airlines

China Southern Airlines is a popular Chinese Airlines company which is headquartered in Guangzhou, Guangdong. It started its journey on July 1, 1988. The company serves more than 193 destinations in 40 nations and territories throughout the world. Its major hubs are Chongqing Jiangbei International Airport, Guangzhou Baiyun International Airport, Beijing Capital International Airport and Ürümqi Diwopu International Airport. The company offers Cargo and passenger services.

China Southern Airlines has a fleet of 457 aircraft including Airbus A320-200, Airbus A319-100, Boeing 787-8,Boeing 777-200, Boeing 757-200, Boeing 737-300 and Airbus A380, 800, Airbus A321-200 and Embraer E-190LR. As of 2012, the company had more than 73,668 employees. The company operates over 1,930 flights a day. It is one of the world's leading and largest airlines in terms of fleet size. The airline has organized its services in two classes such as Premium First Class and Premium Economy Class. It carried approximately 90 million passengers in the year 2013.

China Southern Airlines Address

The address of China Southern Airlines is Guangzhou, Guangdong, People's Republic of China.

China Southern Airlines Website

The Website of China Southern Airlines is

China Southern Airlines Customer Support Service Phone Number

The customer support phone number of China Southern Airlines is +86 4008695539-1-4.

The postal and official address, email address and phone number (helpline) of China Southern Airlines Service Center and China Southern Airlines customer service number is given below. The helpline of China Southern Airlines customer service number may or may not be toll free.

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Customer care male
Mr. Michael Murray SaysJun 21, 2015

Dear sir on Saturday 13/6/2015 I was meant to catch a flight from Qingdao to Guangzhou at 3pm and then a connecting flight to Melbourne at 9pm. The flight from Qingdao was three hours late. We were told to go to the supervisorand its now 1. 30am with no food and guess what, there is nothing at the hotel, no bar no kiosk not even a bottle of water in the room. I went to reception and found they had water and noodles for sale, so we survived. In the morning we got a ride back to the airport because by now I need my medicine.

Customer care male
Mr. Surjeet Singh SaysFeb 16, 2015

I have Booked Ticket through Make my trip for my international flight from china to India round trip, only to discover the one alphabet of passenger name mentioned wrong ( Surgeet singh instead of Surjeet Singh ) at the time of ticket booking. I doesn't know whether this was my mistake or the Agent. I have check with customer care, the concerned of Airlines have really not been very helpful and professional. I just think it is so unreasonable not to allow people to pay to correction the name on the ticket, especially when it does not involve a change in the person who is flying, but just correcting a spelling mistake. I have paid high value for ticket and according to airline this is not refundable, I just want to ask to airline if i am ready to pay charges why not they are allowing to passenger for traveling. Please help me in this regards. Ticket number :- 7845857855896.

Customer care male
Mr. Nelson Santana SaysFeb 05, 2015

Greetings, This is my first time using China Southern Air for my international travel needs. My return flight is CZ659. As every time I return to US I packed my lighters, regular Zippo Lighters, in my checked bags. In the check-in counter CSA clerk told me my lighters, $100 worth of them, were not acceptable in check bags. The misinformation of CSA staff cost me not only money, but also being upset for most of the trip back home. I need to understand if I can no longer travel with my lighters or if you would educate the staff not to enforce old restrictions that have been lifted for quite sometime. Regards, NelsonETKT 7847564143966 / 1.

Customer care male
Mr. denis fort SaysSep 27, 2013

denis fort
flight booking reference cz/nhxw8y
mail adress
philippine phone number:9396054998
saturday 21 September 2013 Paris-france-0400pm
via London-Guangzhou to Manila-Philippine
in London your crew said my ticket has a problem.Air france gave me another flight on Emirat via Dubai to Manila.
i want to know if you resolve the problem for my flight back to France ?if you change my flight you have to know that i have another flight in connection in Paris cdg at 09.00am 13 October 2013.

Customer care user complaints