To whom it may concern, My account was hacked and it will not let me reset my password and I called the site on Sunday and they could not reset it either. The person is using my email address, but has changed the password. Also, they changed it to a male picture and name. I would like to cancel this account, because it runs out December 19, 2015. I have cancel my email address, but I can access it for the next 60 days. My number is 336-963-8624Thank You, TamiTami.
To whom it may concern, My account was hacked and it will not let me reset my password and I called the site on Sunday and they could not reset it either. The person is using my email address, but has changed the password. Also, they changed it to a male picture and name. I would like to cancel this account, because it runs out December 19, 2015. I have cancel my email address, but I can access it for the next 60 days. Thank You, TamiTami.
For the past 3 weeks I have gotten the "fluffy dog" symbol indicating that the page I wanted was unavailable. I am told that it is not supposed to ever go on this length of time. Your assistance is requested.
To Whom It May Concern:I had a chemistry.com account. I paid for one month at the $39 rate. Two weeks later my account was shut down. A brief email stated that it was thought that my account was compromised. (It was not, and no one checked with me) I was then charged for a new month, even though I had the account for only two weeks. Now I paid for two months, had to open another account. And am being asked to pay for the new account. No rep will call. Customer service emails are a joke. Reading the internet comments, it seems this is a scam with the way customer service is being handled. I want to talk to a rep, resolve the issue, and get my account information from the first account, accredited to my new account.
Please I want you guys to help me get in to my account, I make a SUBSCRIBED today
First Name: Armyvet2920
Confirmation Number: 1FEE9242E4F64E4584C30A8E01D1FD32
Credit Card Number: ****3751
Amount: $69. 28
Transaction Date: 6/30/2015
Paid Thru Date: 9/30/2015
I do not understand what's going on here.
My email does not seem to be working. I just joined a little over 24 hours ago, have sent seven messages and have gotten no response. Additionally, I have received nothing in the interest category. Can you please make sure my account is working properly?Thank you, Melissa.
When I called the toll free number and pressed the prompt for non-billing inquires it said to use the chat or email option to contact them. I already have used both and got no response for the last two hours after not being able to get into my account.
I am a chemistry customer and I should not have to pay extra to gain access to my account. Now someone elses profile is on my account can I get some help please or remove me from your services.
Please delete me from the web site I just called your customer service billing and the person that answered was rude and didn't want to help me He asked for my credit card number to see if I was charged and I wasnt. The guy hung up on me before I could ask him what he did with my credit card number. I'm nervous now because of his rudeness Please delete my account I only wanted to be on while I was on the free trail. I tried Numbers times to unscribe my account to stop emails and my picture on your website Please do this now Your reps need help on customer service because of rudeness My name is Catherine Ferrel.
I have been on your side for about a month and I've gotten inundated with false profiles and fake text messages. I do not feel your site is very secure or well managed and would like to get my money refunded.
Some one hacked my chemistry.com inactive account. getting emails. saying. changed password. changed email address. and new photos approved. please help. can this person see? the credit card info i had used. in the past. with you??? patrick wa;firstname.lastname@example.org.
First, I have been extremely unhappy with the Chemistry site. It seems there is no screening and the "game" concept is very superficial and contrived. I called the customer service line several times to request a refund and cancel my subscription. The automated service states I can do this by phone, but then declines ability to complete process. This email is to confirm I no longer want to subscribe to Chemistry and I want a refund due to your service being highly unsatisfactory. I am requesting an email confirmation stating this matter has been taken care of by Chemistry.
Poor customer services, fraud occurring no one seems to care I would not recommend Chemisty.com nor Match.com.
I have contacted you numerous times to remove my email address and still nothing. I do not have an account with you therefore, I cannot sign to chat with you or to change my subscription. Remove my email now or i will take further action. I do not have an account with you nor do I want one. SFLETCHER3@SATX. RR. COM.
Called the toll-free there, it is for billing inquiries only, folks basically I am pretty tired of getting "winks" and "indications of interest" from women whose screen names go something like this: "TextMeAT4435555656" or TEXTME4016754566", etc. Or. The women wink, then when you match up their age with your cage and their information, it doesn't add up. wasting my time. I think they should automatically scrub and delete ANY and all screen names that contain the words "tEXTmE" or any screen name with more than four numbers total in it.
Extortion. Hacked into my account. Asked for 1500 dollars to restore. Diff text numbers fake. Needs to b stopped.
Hello, I recently restarted my Chemistry.com account. Shortly thereafter, I was advised that my password had been changed and my email address had been changed. That is NOT TRUE and I wrote to you at that time. I can no longer sign into my account and I am VERY CONCERNED about someone hacking via my Chemistry account. I WANT MY CHEMISTRY ACCOUNT CLOSED and you to confirm that it HAS BEEN CLOSED. Correct Contact Details: Brian Schlieder email@example.com 303.378.6168 PLEASE respond to this 2nd request for assistance. Regards, Brian Schlieder
I echo all the above. Folks These are scam sites. I am a systems analysts. My forte is flushing out ghost writers.match.com operates in the AME fashion. If you are dumb enough to believe you will ever meet anyone on these thieving sites. Well you deserve to get ripped off. Don't take my word for it, but I am here to tell you all that you are throwing away both your time and money. You want to test them, you want to see for yourself how much of a con/rip this is? you want to "flush" them out? Heres how?First, it takes two. You and a friend of the opposite sex. Spend the least amount of money on a subscription you can. Second, you each do up your profiles. Then play the game, that's right, send each other them lovey dovey mails, winks, and all the other feel good BS they work you over with. You will find the ghost writers uttering everything, you know why? Because it's all about string the chump/suckers along. Sorry, that's the truth, but do your own experiment.
The first phone number for customer service states in an automated recording that it deals with only billing issues. The second phone number is a recording stating that i should leave my name and phone number and I will be called back. I have made several attempts on line to close my account. In spite of my many attempts, you continually send me emails. The way you are doing business will have the effect of loosing the customers you have and destroying your reputation for customers for the future. Your site, your system feels like entrapment. I want my email address and account completely eliminated from your system. I will be calling the State of California, Department of Consumer Affairs to make a report.
Most of times, I try to view a profile from someone that has winked or sent me a note that i can not view them. I am very unhappy with signing up with chemistry at this point. It is a total waste of time and money so far.
One of your subscriber is using my email for his email address, which does not work too good for me. Because I am getting all this attention. Please remove my email from your website. Eranbibi@comcast.net.
I had previously cancelled my subscription and received a confirmation email with confirmation number. They continued to debit my bank account for months. After calling customer service they said that it had never been cancelled although I had proof and offered to send them the confirmation email that they had sent to me. They refused to reimburse me the money that they had illegally withdrawn from my account. This is a very shady business. Never will I fall prey to them again.
Does this site have an events page? A page members could go to to join in on a singles event say for instance a singles dinner dance?
I RECEIVE AN EMAIL TELLING ME THAT "tOM" WINKED AT ME. I THEN GO TO VIEW HIS PROFILE AND IT TAKES ME TO CHEMISTRY.com, but NOT TO HIS PROFILE. I CHECKED ALL LINKS AND DO NOT FIND HIS PROFILE. THIS IS THE 4TH INCIDENT. THIS IS NOT WORKING FOR ME I have tried the online chat and have yet to be connected to a customer care person. That is not working either. Christine Rossiter Capelade@yahoo.com.
I am unable to log on to my account in chemistry and i have paid up to 12/27/2014. Please help me with this problem.
Someone has hacked my account. Now it says there is a problem and won't even let me chat with an online person. I hope they solve this. Do not want the profile in there.
I have problems with my login account. Someone jaquet my account, and changed my personal information. As password, username, date of birth and others. The same thing happened with the match.com.
I wrote you last night, but i do not receive any response. Also tried to communicate you by iPhone, unsuccessfuly. I hope for the help. Please.
I called you a while back and canceled this and it was my email was hacked either by my husband or his girlfriend or friends, but I no longer want this on my email.
Receiving constant emails. I did not open an account with you guys. Please remove any profiles associated with the email of firstname.lastname@example.org and stop sending me motif actions and emails. I do not wish to receive them.
My account passwords have been changed and i did not request this change. Cannot log in
Email address email@example.com.
I am receiving daily messages from chemistry.com. My account was closed years ago. Please stop sending me messages.
Yes, I would like to please request that you do not send me any more messages from chemistry or match. I do not belong to either site. So please you subscribe me from both. Thank you.