I am a paying member and i cannot get into the site!
My email does not seem to be working. I just joined a little over 24 hours ago, have sent seven messages and have gotten no response. Additionally, I have received nothing in the interest category. Can you please make sure my account is working properly?Thank you, Melissa.
When I called the toll free number and pressed the prompt for non-billing inquires it said to use the chat or email option to contact them. I already have used both and got no response for the last two hours after not being able to get into my account.
I am a chemistry customer and I should not have to pay extra to gain access to my account. Now someone elses profile is on my account can I get some help please or remove me from your services.
Please delete me from the web site I just called your customer service billing and the person that answered was rude and didn't want to help me He asked for my credit card number to see if I was charged and I wasnt. The guy hung up on me before I could ask him what he did with my credit card number. I'm nervous now because of his rudeness Please delete my account I only wanted to be on while I was on the free trail. I tried Numbers times to unscribe my account to stop emails and my picture on your website Please do this now Your reps need help on customer service because of rudeness My name is Catherine Ferrel.
I'm not interested in receiving anymore emails from you, so please discontinue and remove my email address.
I have been on your side for about a month and I've gotten inundated with false profiles and fake text messages. I do not feel your site is very secure or well managed and would like to get my money refunded.
Some one hacked my chemistry.com inactive account. getting emails. saying. changed password. changed email address. and new photos approved. please help. can this person see? the credit card info i had used. in the past. with you??? patrick wa;email@example.com.
First, I have been extremely unhappy with the Chemistry site. It seems there is no screening and the "game" concept is very superficial and contrived. I called the customer service line several times to request a refund and cancel my subscription. The automated service states I can do this by phone, but then declines ability to complete process. This email is to confirm I no longer want to subscribe to Chemistry and I want a refund due to your service being highly unsatisfactory. I am requesting an email confirmation stating this matter has been taken care of by Chemistry.
Poor customer services, fraud occurring no one seems to care I would not recommend Chemisty.com nor Match.com.