Cell C South Africa Customer Service Phone Number

Phone Number of Cell C South Africa is +27 11 324 8000 / 084 174 4000 .
Cell C is Telecommunications Company in South Africa which is owned by 3C Telecommunications. 3C Telecommunications 60% owned by Oger Telecom South Africa. Cell C network's supports speeds up to 21 MB/s and 42MB/s. The company having central office in South Africa. Cell C South Africa PRO enters the marketplace with two closed user group products targeted at SME and huge businesses. Cell C South Africa now has 570 roaming stockholders in 194 nations around the world presenting its clientele approach to four Maritime Services and one satellite network. Cell C has comrade with cellular networks around the world to sustain clientele talking wherever they may be. Cell C South Africa unveiled a Mobile internet price battle in 2010.

Cell C South Africa Customer Care Support


Cell C South Africa is radiant in furnishing authentic support to customers and prescribes vital information regarding products and services. The customers from global routes are entitled to contact the institution, capable to guide customers with legitimate backing. However, the customers can interact with customer care representatives through the following given numbers:
  • Free call from a Cell C phone: 140
  • From any other line, standard call rates apply: Call 084 140
  • For Contract and Upgrades: Call 084 145
  • For Quick info line: Call 147
  • For Cell C Business: Call 084 194 4000
  • For Cell C Direct: Call 084 145
  • General Cell C Contacts: Call 084 174 4000
  • For Emergency Inquiries: Call 112
  • For Voice Mail: 144


Cell C South Africa Service and Facilities


Cell C South Africa is an influential telecommunication organization offering uninterpreted cellular network to stay connected with outside world. Cell C South Africa is decent in furnishing telecom perks and serve large business enterprise with highest values of amenities. Cell C South Africa is exceptionally known for providing high speed internet services in the nation and presently serves over 10 million customers. Cell C South Africa is devoted to provide specific amenities such as:
  • Cellular Network
  • Internet At Convenient Cost
  • Broad Band Plans
  • Low Call Tariff

In addition to this, the enterprise is dominant in furnishing timely window for applicants to raise a perfect career via: https://www.cellc.co.za/careers


Cell C South Africa Address


The address of Cell C South Africa is 7 Federal Road, Sandhurst, South Africa.

Cell C South Africa Website


The Website of Cell C South Africa is www.cellc.co.za.

Cell C South Africa Customer Support Service Phone Number


The customer support phone number of Cell C South Africa is +27 11 324 8000 / 084 174 4000 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Cell C South Africa Service Center and Cell C South Africa customer service phone number is given below. The helpline of Cell C South Africa customer service phone number may or may not be toll free.

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Cell C South Africa Phone Number Customer Service

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Cell C South Africa Source of Knowledge


www.cellc.co.za/
www.cellc.co.za/cell-phone-deals/featured-deals
www.cellc.co.za

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Cell C South Africa Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Ernest CallsAug 22, 2016

Mr. Ernest On Phone To Cell C South Africa Service
It seems that no one works in the legal department, phone rings nobody answers.

Reply
Customer care female
Ms. Kgomotsego Boikanyo CallsJul 28, 2016

Ms. Kgomotsego Boikanyo On Phone To Cell C South Africa Service
I paid off my celc account begging of May and i asked to be sent a closure confirmation. My problem is my credit record reflects that i still owe celc R1800 and tried to call celc several times and i do not get any help. Please assist on this matter. My contact number is 0730474971.

Reply
Customer care female
Ms. Anthea Enstrom CallsJun 23, 2016

Ms. Anthea Enstrom On Phone To Cell C South Africa Service
I am being charged for get more, even though I haven't registered. I am not on their system at all. I am cancelling the debit order with immediate effect as this is fraudulent. I can be contacted on 071 674 0695.

Reply
Customer care female
Ms. Rene Van Zyl CallsJun 22, 2016

Ms. Rene Van Zyl On Phone To Cell C South Africa Service
Been on the line with CellC c. Sev 140 for almost 40min. First transferred by Noshipo to Acc Dept spoke to Rheni that transferred me to leagal dept. I held on for 20min and was cut off. Phoned a second time and was transferred again to Leagal Dept hold on for 15min with no answer. Phoned 140 for the 3rd time and spoke to Phomlani in Durban. He helped as much as he could, but the line died again. Can anyone contact me with acc nr 112481097. Cellc has black listed this account. We did have a cellc contract in 2012, but it was paid up and canceled. What is this for? We also did send an email about this on 17/06/2016 and also phoned on the 18/05/2016. According to Phomlani no one is working on this case. I am not phoning or sending an email again until the legal department phones me.

Reply
Customer care male
Mr. Johan Pretorius CallsJun 01, 2016

Mr. Johan Pretorius On Phone To Cell C South Africa Service
I want to apply for a new contract. There is a block on my name. I can not get hold of the legal department. Can you please help me to get the info for what the block is so that it can be rectified and that I can get a contract with you. ID 6701095102080. Johan Pretorius 0798975451.

Reply
Customer care male
Mr. Neeshan Chetty CallsMay 20, 2016

Mr. Neeshan Chetty On Phone To Cell C South Africa Service
Please can someone HELP me all I want is a paid up letter for my cell account. My contract expired, and I did not renew my contract, I made my no prepaid. I do not owe you any money. I just need a letter stating that I do not have a contract with cell c and my old number is now prepaid. Name: Neeshan Chetty ID: 7303195024089Cell No: 0845800660Address : 56 Trisula AveArena Park Chatsworth 4092 thank u.

Reply
Customer care female
Ms. Lizélle Coetzee CallsMay 13, 2016

Ms. Lizélle Coetzee On Phone To Cell C South Africa Service
Good morning I live in Baynesfield about 35km outside of Pietermaritzburg on a farm and I really need some help with signal and data network. I need signal to go on internet to do my studys but how do I do it to no signal. Can you plase a Tower here. Kind regards

Reply
Cell C South Africa Customer Service Care Phone Number 258894
Ms. Alison Caroline Dennis CallsMar 21, 2016

Ms. Alison Caroline Dennis On Phone To Cell C South Africa Service
With reference to my cell c 0846530117. I am currently out of the country and want to early settle my account. Please could I get a settlement invoice emailed to me alison. Oliveoil@yahoo.com. My previous email address may be on file, but is no longer in use. If you need to verify this query you can call my husband Ian Dennis on 0846530117. I require this as a matter of urgency as my bank account is closing and you will not be able to get the debit order monthly. (why do you require my photo?).

Reply
Cell C South Africa Customer Service Care Phone Number 234506
Mr. Sayed Rajack CallsAug 06, 2015

Mr. Sayed Rajack On Phone To Cell C South Africa Service
My contract is up for renewal and I am currently working out of South Africa. I need to re-design my contract to accommodate me when I come four times a year into South Africa. Your call centre or contact details for calling needs serious attention if you want to retain excellent paying customers like myself.

Reply
Customer care male
Mr. Mr. Berite Henery CallsJun 21, 2015

Mr. Mr. Berite Henery On Phone To Cell C South Africa Service
Still back listed after receiving letter of confirmation after account has been settled and closed. Our Ref. 113695159ID. : 9008235096082We hereby confirm that the above Cell C account is paid up and closed. Please beadvised that instruction has been sent to the credit bureaus to update your paymentprofile. Should you require any further information kindly contact the undersigned. Kind RegardsThabo MbatyazoCell CCollection Support - Credit Controller084140.

Reply
Cell C South Africa Customer Service Care Phone Number 228431
Mr. Corrie Avenant CallsMay 19, 2015

Mr. Corrie Avenant On Phone To Cell C South Africa Service
I upgraded on 15 April 2015 and received a blackberry z3 that is not working, I cant make or receive any calls. After eight calls to cell c I still have the the same handset, they promise that they will call me back and and make arrangements to collect the handset. Today is the 19 May 2015 more than a month later I spoke to a lady this morning at half past 12 and she promised that she will call me back at one, I am still waiting. I am just glad that all the calls get recorded. Can someone please call me back so that I can return the broken handset and get a new one.

Cell C South Africa Phone Number Customer Care Service
Reply
Cell C South Africa Customer Service Care Phone Number 221377
Ms. Wendy Du Plooy CallsMar 11, 2015

Ms. Wendy Du Plooy On Phone To Cell C South Africa Service
Good day, This is 11 March 2015. I made arrangements with Cell C during the course of last week, changing my payment date from 31 of month to 15 of month. I did this early enough to ensure that my accounts are not blocked. Only to find out today, that three of four contracts have been blocked early morning 11 March 2015. Why then call customer services, if no action is taken. Waste of my time. Phone numbers are:07257969590723166309And then Cell C try and collect via debit order, prior to 15 of month as well - costing me bank charges adn additional charges on contracts as well. I need a call from management level in regards to above matters. And I need these cell numbers unblocked. This is my children phones, and the only way for them to call if there is a problem at home or school. RegardsWendy DuPlooy011 739 8087.

Reply
Customer care male
Mr. Mondli CallsNov 27, 2014

Mr. Mondli On Phone To Cell C South Africa Service
I have been trying to contact cell c legal but there is no answer. Please assist this is terrible service my number is 0843198932.

Reply
Customer care male
Mr. D R Wright CallsOct 14, 2014

Mr. D R Wright On Phone To Cell C South Africa Service
Please let me have a detailed copy of my account for the last six months. I cannot understand why i have been paying in excess of r400 for the past couple of months when my contract was r199 per month and i never use more than two megs per month
My balance now stands at over 4000megs and i cannot understand why it is so high since i do not buy extra time!
Your franchisees at east gate are frankly useless and cannot answer even the most basic query.

Reply
Customer care male
Mr. Sheila CallsJun 04, 2014

Sheila On Phone To Cell C South Africa Service
My contract amount is R100.00 and this mont an amount of R205.57 has been deducted from my account this is not as per the agreement for upgrade,Please assit to rectify as soon as possible,thank you.

Reply
Customer care female
Ms. Clarissa CallsOct 26, 2013

Ms. Clarissa On Phone To Cell C South Africa Service
Hi, I cannot get through to Cell C's Technical Support Centre as I need to get in touch with them in order for my router to connect to the internet. Ie. If I connect via wifi (using either Ipad, laptop or mobile) the router shows me a cross (X) and it does not want to connect to Cell C. Cell C has been charging me, although this problem has been continuing for the past month and a half.

Reply
Customer care female
Ms. thando mabaso CallsOct 21, 2013

Ms. thando mabaso On Phone To Cell C South Africa Service
Hi my name is thando. I recently call your customer careline. I was assisted my a lady calledlungile. My problem was that my line is a contract paid by my dad DanielMabaso. All I wanted was to get a a line that can assist me in cancelling the subsription. If this continue to happen. We are gladly to take our business else where . Please make sure that you retrain you consultants .I am going to 702 and to hello peter and inform them of the service I've received from a company like this.

Reply
Customer care female
Ms. pearl CallsOct 09, 2013

Ms. pearl On Phone To Cell C South Africa Service
Hi my name is pearl.been having a problem with my Youtube,whenever I try to play a video it keeps saying buffering, but I do have airtime and free data\megabites.I think it has something to do with the network coverage, but I've tryed fixing it a couple of time, but nothing happens.I was wondering if maybe I can get help with it

Reply
Customer care female
Ms. karmonita CallsOct 08, 2013

Ms. karmonita On Phone To Cell C South Africa Service
Consultant of cellc phone me with offer blackberry 93 20. And nokia asha for R129 pm when RAM deliverd the box. I only received one phone. I phone cellc ten min later and the customer service told me the deal was only for one phone so I canceled the contract te same day I received the phone. Now the keep on sending me statements that I have to pay R1567. Cancellation fee. Why ? Its their mistake not mine on my itc it show R1567 overdue it is having negative impact on my itc

Reply
Customer care female
Ms. Elize CallsOct 07, 2013

Ms. Elize On Phone To Cell C South Africa Service
From: Elize Ferreira (E)
Sent: 07 October 2013 9:52 AM
To: 'sm@cellc.co.za'
Subject: FW: contract 0723961009 attention Lorato
This is very frustrating CELL C PLEASE ASSIST ME This number is due for an upgrade months already and nobody can assist me to UPGRADE! Due to an old contract in 2009 !
From: Elize Ferreira (E)
Sent: 02 October 2013 1:57 PM
To: 'inboundescalation@cellc.co.za'
Subject: FW: contract 0723961009 attention Lorato
Sent: 27 September 2013 12:31 PM
To: 'tphd@cellc.co.za'; custserv@cellc.co.za; 'customerservice@cellc.co.za'; 'bsono@cellc.co.za'
Subject: contract 0723961009
Good day,I was advised by legal department who had issues with my account since 200

Reply
Customer care female
Ms. t CallsSep 30, 2013

Ms. t On Phone To Cell C South Africa Service
Hi this is my 5th or 4th email, its a waste of my time and engery I have a problem which never seems to be solved with my network I have a blackberry, but yet its useless with the MB I have uploaded cause I can not even chat for more the two hours without switching or searching for network. Am sick and tide org this beyond poor network If this won't be fix please tell me so I move back to mtn I beg. Tina

Reply
Customer care female
Ms. ongezwa dingana CallsSep 26, 2013

Ms. ongezwa dingana On Phone To Cell C South Africa Service
My contract expired a long time ago yet you guys are still deducting money from my account,I called last year about this matter already and it was confirmed that the contract was indeed terminated yet today I still have money that is being taken from my account for a SIM card dat I only used for 6months!

Reply
Customer care female
Ms. Charmaine Louw CallsSep 17, 2013

Ms. Charmaine Louw On Phone To Cell C South Africa Service
Good morning

My contract has expired and I have taken out a new contract also with cell c, but through autopage. Cell c was notified a month in advance, but the monthly debit order still went off my account. do i have to take this up with the bank or what?

Reply
Customer care male
Mr. Stevie CallsSep 15, 2013

Mr. Stevie On Phone To Cell C South Africa Service
Good evening
I recharged my phone my phone today around 10:09am.my first call call was abt 8sec.I tried calling now, but i saw that my remaining air time has being removed and I wonder why.
Pls what is going on or better still - what went wrong? My phone has bing with me since morning, I have being indoor and no visitor so no one could have used it without my permission.

I will be happy if this issue can be resolved.
Thank you.

My nunmber is:0749325094

Reply
Customer care female
Ms. Murendeni CallsSep 13, 2013

Ms. Murendeni On Phone To Cell C South Africa Service
Hi cellc am so angry with the custmer service,when i topup my airtime i find it missing without making any call,my starter pack doesnt send sms,pls help 0847379779

Reply
Customer care male
Mr. nkosayiphathwa CallsAug 29, 2013

Mr. nkosayiphathwa On Phone To Cell C South Africa Service
i want to do a SIM swap, but your customer service is a bit low and your consultants always put me on hold. My cell number is 0844513357

Reply
Customer care female
Ms. Amanda CallsAug 28, 2013

Ms. Amanda On Phone To Cell C South Africa Service
I do not like this new fair BIS usage thing, because my friends and I expect it to last the whole month. This causes a change, an instability, so a couple of people I know are gradually moving to other networks. So dissapointed. I am changing too.

Reply
Customer care female
Ms. austeria ntsike CallsAug 22, 2013

Ms. austeria ntsike On Phone To Cell C South Africa Service
I bought LG CELLPHONE MODEL E405 at Cell C Lochlogan shop L105 &107 Lochlogan Bloemfontein in the Free State. The phone could not work and I returned it immediately to the shop. They told me that they could not give my money back because they are to fill some kind of form, send it to Johannesburg for authorization of refund. it is almost two weeks I have not gotten my money back. What is happening? Is this the way cell C wants to portray itself to the customers? What kind if service is this? I want my money back or else I will have to tell everybody about your unprofessional handling of the customers and will have to resort to other means of getting my MONEY BACK!

Reply
Customer care male
Mr. Clinton cupido CallsAug 15, 2013

Mr. Clinton cupido On Phone To Cell C South Africa Service
I have logged a complaint and have spoken to three or more call centre agents, asking them why is the bad internet connection persisting its been over a month and the problem is still on going, no one have answers yet they point to their Technitians, but no resolution has come of this, I am on a contract with them and I am paying every month on time for a service I am not getting, how is this good for me and even worse what bad repution is Cell C building, I am tired of this network and their lack of customer service I would really like to get out of this contract binding me to them, but I do not know how.

Reply
Customer care male
Mr. Paul Mamabolo CallsAug 12, 2013

Mr. Paul Mamabolo On Phone To Cell C South Africa Service
I live in Centurion (Pretoria) and have been a Cell C client for more than three years - I have two data contracts with Cell C. Since beginning of 2013 I have to been able to connect on internet using my i-pad and the moderm. The two contracts I have with Cell C are now useless for me, but I get charged every month for them. My main number is 0843197592 over and above the data contracts.

Reply
Customer care female
Ms. Ms Martin CallsAug 12, 2013

Ms. Ms Martin On Phone To Cell C South Africa Service
I have been using my vodacom simcard for 13 years and suddenly I am not able to make or receive any calls or messages on my phone. So I called vodacom to see what was the problem. Then they told me that cell c was porting my number. Where they got permission I do not have a clue. I am very frustrated thinking that something so personal can be changed without my authority. I am lost without my phone and this is clearly an unnecessary incident that should not have happened in the first place. I want a full investigation to be conducted on how this happened. This is unacceptable and ridiculous.

Reply
Customer care female
Ms. Jastmine CallsAug 08, 2013

Ms. Jastmine On Phone To Cell C South Africa Service
I experience difficulties getting through to your consultants. I had R68.00 on my account and my the only thing I am using in the morning is text messages . I didn't make any calls yet and SMS 11 msgs and got left R33.85. How much does cell c charge per SMS and the only time i spoke to a cell c consultant if they called for new contracts. I am currently deciding to go back to Vodacom where i get all the time quality services all the time, Cel C never available. Could you please call me urgently on 0827047905

Reply
Customer care male
Mr. Gys CallsAug 08, 2013

Mr. Gys On Phone To Cell C South Africa Service
Morning, my name is Xiwinisi Gys Ngobeni,Identity number 850214 5709 082, I have contract cellphone which expired this August and I am asking for you guys to cancell it this month when it expired, I do not want it to continue, thanks and please give me feedback

Reply
Customer care female
Ms. nomzamo CallsAug 02, 2013

Ms. nomzamo On Phone To Cell C South Africa Service
hi my name is Miss Nomzamo Sibisi in Durban I was called by one of your consultant and tell me that I qualify for contract cell phone which Sumsung Galaxy S5301 and the reference number is atp 700339000 ,they told me that I will get the phone after seven days, but up until now ,I gave them everything they wanted even the account number,i was wondering if you can help me and please if you can contact me on my number which is 0726854380 anytime of the day Thank you

Reply
Customer care female
Ms. Tania CallsJul 27, 2013

Ms. Tania On Phone To Cell C South Africa Service
Good evening

Wrong data package was given when i upgraded telephonically. This was done end of February, begining March 2013 and has not been resolved till to date.

My contact details are:
Cell: 0846994582 (one of contract numbers i terminated)
Email: anitasias@gmail.com

Please could you help sort this problem out as soon as you can. Much appreciated.

Thank you in advance and God bless

Reply
Customer care female
Ms. lameez daniels CallsJul 18, 2013

Ms. lameez daniels On Phone To Cell C South Africa Service
hi my name is lameez and I am so disapointed I bougt airtime and icnt c the numbers me and my hubby was going mad in trying to figur owt wat numberz it is and we stl cnt cum ryt and this is not da 1rst time that this happens..so wot mus ido with this airtme nw cz icnt mke owt.my phn numba is 0747821876 and my email is danielslameez4@gmail.com

Reply
Customer care male
Mr. Johann Joubert CallsJul 15, 2013

Mr. Johann Joubert On Phone To Cell C South Africa Service
I still have problem with Cell C 3G and cell phone services in the Rooihuiskraal area (Centurion). I was promised feedback via e-mail and phone call, but I have received nothing, but the services are deteriorating further. There are times that there is no signal at all. At the same time I cannot access internet, friends next door are downloading six and seven MByte files on MTN and Vodacom. I cannot contact them on cell or they me.
I finally got in now after trying for ten minutes to lodge this complaint

Reply
Customer care female
Ms. Anita CallsJul 03, 2013

Ms. Anita On Phone To Cell C South Africa Service
Hi

Every time I try to connect to the internet on my Samsung galaxy tab2 I experience a connection problem saying Authentication via the proxy server was unsuccessful. I have data on my tab, what could be the reason for this? I can not connect to any site on the internet and this is frustrating me! The number for this SIM is 0610307200. Regards, Anita

Reply
Customer care female
Ms. ROSEMARY MARMAN CallsJun 28, 2013

Ms. ROSEMARY MARMAN On Phone To Cell C South Africa Service
TO WHOM IT MAY CONCERN .
CAN YOU PLEASE DEDUCT PAYMENT FOR LAST MONTH ON MY CONTRACT FOR CELL NO .0748039750.I WAS TOLD TO INFORM YOU AS SSON AS MONEY IS AVAILABLE IN MY ACCOUNT . CAN YOU PLEASE SENT CONFIRMATION THAT YOU DEDUCTED THE PAYMENT PLEASE, MY MAIL ADDRESSS IS rosemary @keren.co,za
KING REGARDS
MRS ROSEMARY MARMAN

Reply
Customer care female
Ms. Keabetswe CallsJun 20, 2013

Ms. Keabetswe On Phone To Cell C South Africa Service
HI

I have a cell ce modem which has never worked properly. I would like to return it as it is not serving any purpose. The SIM number is 8927071501211607447. I also have a micro SIM which works much better. Kinldy assist with regards to whom I can contact to return the modem and stop the payment thereof.

Reply
Customer care user complaints