Celcom Malaysia Customer Service Phone Number

00 603 36308888, +60326883939

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Celcom Malaysia


Celcom is a mobile telecommunications corporation in Malaysia and also the portion of Axiata group of companies. Seri Mohammed Shazalli Ramly is the Celcom's current CEO. Celcom having central office in Kuala Lumpur, Malaysia. The corporation provides 2G, 3G and satellite mobile network. Celcom commenced its operation as STM Cellular Communications in 1988 with Fleet Group and Telekom Malaysia as shareholders. Celcom is the Malaysian comrade of the Vodafone telecommunication community. Celcom upgraded to the GSM900 service and speedily raise to become the significant mobile phone corporation in Malaysia. Celcom Broadband is Malaysia’s number 1 Mobile internet provider, with 857,000 clientele in 2010.

Celcom Malaysia Address


The address of Celcom Malaysia is Post Box 11979, 50764, Kuala Lumpur, Malaysia.

Celcom Malaysia Email Address


The email address of Celcom Malaysia is celcombiz@celcom.com.my.

Celcom Malaysia Website


The Website of Celcom Malaysia is www.celcom.com.my.

The postal and official address, email address and phone number (helpline) of Celcom Malaysia Service Center and Celcom Malaysia customer service number is given below. The helpline of Celcom Malaysia customer service number may or may not be toll free.
Celcom Malaysia Phone Number Customer Service
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Celcom Malaysia Customer Service Number Complaints and Reviews

Customer care male
Mr. Fok Hon Meng SaysApr 02, 2015

I have just registered a new line in Johor on 2nd April 2015 about 3. 30pm. I was told that the line can be activated within half hour, but i have try for seven hours still line not activated. My new no 0197167880.

Customer care female
Ms. Georgina SaysFeb 14, 2015

I am experiencing difficulty opening your homepage. I have been trying for two hours now. How can i use your services to make online payments if your page won't open? I have not received any bill notifications for the last couple of months, and I need to check my account so I can make the necessary payments to you. Please let me know my current bill, as I am out of the country and cannot drop by a Celcom outlet to physically make a payment. Thank you.

Customer care male
Mr. Zainurin Julaihi SaysFeb 14, 2015

I tried to call your customer service via overseas call, but call was cancelled at your end. I called to permit celcom to activate my roaming facility as I cannot use my phone number in London.

Customer care male
Mr. Chong Chee Siong SaysJan 27, 2015

Currently I am out stationed to Surabaya, Indonesia. Yesterday my cellcom postpaid still have line connection. But today totally lost of the signal. Can you help me to solve? My phone number is 012-7868323 and this line is under JB Cocoa Sdn Bhd.

Customer care female
Ms. Nur Atiqah SaysNov 19, 2014

I want to make a call from Manila to Malaysia. Before I came to Manila I have no active rooming
kenap any until near Manila x can call.

Customer care male
Mr. muhammad iffat SaysOct 19, 2013

I am a celcom prepaid user. My number is 0134571599. Recently one received several SMS from 33115 with the title no subject. Although I deleted the SMS without read, RM1 will be automatically deducted. Why these culprit can easily get away and Celcom cannot do anything about it. Are you going to tell us that they are way too advance than Celcom. This is not my 1st experience. Before this also I have had the same experience and that is why Iam questioning your integrity.

Customer care male
Mr. Rodney Wong SaysOct 17, 2013

My number is 014 692 0788 Celcom 148 Users, i had reported my internet issue to CELCOM many times. and the problem is not solved, and when i wanted to switch to other Telco companies. Celcom demand me to pay them sum of money because of the contract package.

Celcom didn't deliver what has been promised to me, and want me to commit to their two year agreement plan.

Everyday i called 1111 to follow up my report, all i get is my case is in investigation. it will take four days to check, now two weeks already passed. How long do i have to wait?

i hope i can get a good answer from you Celcom company.

Customer care male
Mr. raja SaysSep 30, 2013

Good Afternoon.

I bought RM 10.00 and uploaded and the balance showed as RM 6.70 till 25/10. Is it actually supposed to be RM 16.70. Please check and call back - the upload slip number is 9817 2174 7549 8547 - for h/p 019 207 9463


9504 1520 5372 7068
my email is: raja5679@yahoo.com

Customer care female
Ms. zaleha SaysSep 29, 2013

My name is zaleha abu hasan. IC 540401086464. My phone number is 0192257106. I have paid my current bill last week. Unfotunately today i checked online syaing that i have not yet pay. So please update your acct and i need the current statement for my office claim. TQVM .

Zaleha abu hasan

Customer care male
Mr. kevin tanner SaysSep 28, 2013

Why do I make missed calls to my family member and my prepaid credit became lower? I made missed calls, they did't pick up my calls yet. Yet my credit became lower. What is all this? Are you guys at Celcom ripping us of our money? I do not believe this.

Customer care user complaints