Cebu Pacific Singapore Customer Service Support Information

+6332-230-8888    call by skype, if installed11 Cavenagh Road, #01–09 Holiday Inn Park View, Singapore 229616.groupbookings@cebupacificair.com   Click to Gmailwww.cebupacificair.com

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Additional Contact Numbers Of Cebu Pacific Singapore


(65) 6735-7155
(65) 6737-9231
(65) 6220-5966

Contact Numbers of Cebu Pacific Singapore


  • For Cebu Customers: +6332-230-8888
  • For Hong Kong Customers: +852-397-33800
  • For Australian Customers: +612-9119-2956
  • For Manila Customers: +632-7020-888
  • For Singapore Customers: +65-315-80808

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Cebu Pacific Singapore User Queries

Customer care male
Kong Beng LeeJan 26, 2016

Further to my earlier email, regarding point two, I realized from my new itinerary that the price for my flight remained unchanged from when I first booked it. Why is this so when the flight is being rescheduled to a later time which inconvenienced me and you are quoting a lower fare online for the new fight time.

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Customer care male
Kong Beng LeeJan 26, 2016

On six Jan 2016, I booked a flight from Cebu to Singapore (Flight 5J547) departing at 7. 55pm. I understand that the flight has been pushed back to 10. 35pm due to runway repairs at the airport. two questions:

1) Why is not a new itinerary being sent to me? I tried printing my new itinerary from your website, but was unsuccessful after many attempts. The pop-out page appearing after I click on the "Print" tab do not have an option to start the print process. Please look into this problem. I'm using the latest Mozilla Firefox browser. 2)With the forced delay of my flight from 7. 55pm to 10. 35pm and the obvious drop in the flight prices quoted online I should also be entitiled to the lower fares, am I right?

My Booking Reference Number is HYWWWZ. Thank you.

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Customer care female
AnnaAug 23, 2015

I encountered error when booking, please fix asap.

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Customer care male
JamesNov 16, 2014

Spoke to JESSICA at CebuPACIFIC hotline Singapore on Friday 15th of November about 7AM.The travel insurance (NO THANKS) option cannot be declined. After repeated attempts, to book a flight I tried my old reservation. ALAS the Travel Insurance will not be declined. Double booked CRK-SIN on JULY 29,2015 was a mistake and attempt for website failure.
CLUB MEMBER
Jamescheong888@yahoo.com.

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