Cebu Pacific Philippines Customer Service Phone Number

000 63-32-230-8888

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Cebu Pacific Philippines

Cebu Pacific is a Philippines based airline that provides services to both domestic and international destinations. The airline was founded on 1988 and commenced operations on March 8, 1996. The airline having headquarters in Airline Operations Center Building, Manila Domestic Airport Complex, Old Domestic Road, Pasay City, Philippines. John Gokongwei is the chairman of the airline.

Cebu Pacific Philippines Email Address

The email address of Cebu Pacific Philippines is

Cebu Pacific Philippines Website

The Website of Cebu Pacific Philippines is

The postal and official address, email address and phone number (helpline) of Cebu Pacific Philippines Service Center and Cebu Pacific Philippines customer service number is given below. The helpline of Cebu Pacific Philippines customer service number may or may not be toll free.
Cebu Pacific Philippines Phone Number Customer Service
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Cebu Pacific Philippines Customer Service Number Complaints and Reviews

Customer care female
Ms. Cristina SaysDec 24, 2014

I've tried multiple times to book online from las Vegas for flight from manila to Puerto princesa Jan 12-15 for five people -, but kept getting error message after inputting all passenger info. Can someone help me complete this? contact me at 702 580 3268 or e-mail me at Thanks.

Customer care male
Mr. Jun SaysOct 10, 2014

This is reference to the cancelled flight b36b8l bound to Kalibo on 13th of October 2014. Can you please send me a formal communication on my email? Thank you.

Customer care female
Ms. Lodivina Quejada SaysJul 29, 2014

I booked my flight last friday (July 25,2014) from dubai to manila from this edreams agency, but until now i did not receive my ticket and they send me message uncomfirmed and my booking reference number is 518963979 12638022-1406363197 . Please check my booking and send me my ticket. Thanks!.

Customer care female
Ms. Diana Facula SaysDec 10, 2013

I've been calling your costumer service for almost an hour and yet your team cant even manage to attend an urgent call.
I just want to check if I was double charge by your good company, kindly check my confirmation number FF9NXH.
All i wanted to do is to add on baggage for my return Dvo-Mnl for P180 and it seems like I was charge for $201 SGD.

Hoping for your kind consideration registration this matter. I' ll be glad to hear from you soon.
thank you.

Customer care male
Mr. Jim Lee SaysNov 20, 2013

I have not received an email from cebu pacific for flights which i booked moments ago. I need to print the official receipt of the flights i booked. Is there any other way i can retreive the booking info. Without the confirmation number i failed to check the confirmation number because i was expecting it to be in my email, but because of this delay, I have not received anything yet. The names of the passengers are bongkok gicabao, And carlos lee. Both of them are booked for tacloban on and they also have return flights on. I already finished the payment via bpi credit card.

Customer care male
Mr. Fernando SaysOct 16, 2013

I want to pay my ticket using credit card or cash, but accidentally I clicked Alipay..What will I do?Please email me at trying to reach throug your customer hotline, but I cant reach it!please reply...My transaction ID number is 94824046....

Customer care male
Mr. Fernando SaysOct 16, 2013

I have change my date of flight online and accidentally I clicked Alipay...I want to pay it using credit card or cash..What will I do to change it?

Customer care male
Mr. EMILIO BALIGOD SaysOct 09, 2013

Good morning.

I have an existing group booking with ref. number TD2E6N, four passengers including myself with route mnl-bnkk-mnl.

I am working here in Thailand and I need to reimburse part of it; i.e, my fare (1 person). I do not understand why our accounting department would not accept my confirmed ticket (via on-line booking)as a proof of payment. In this regard, I would like to request for an official receipt of my transaction. I would be needing it until this friday 11 October 2013.

Your kind consideration on this matter will be highly appreciated. Please send through email addresses below.

Anticipating your prompt response.

Best regards.

Emilio D. Baligod

Customer care female
Ms. Roselle SaysSep 24, 2013

My schedule travel will be this coming September 28, I am planning to bring cakes home.... is it allow to bring?

Customer care female
Ms. juvy SaysSep 24, 2013

maam / sir

i just want to ask if the ticket for mr steve pine is confirm for September 26 pagadian to manila ,we did not receive any confirmation from it ,thank you

Customer care user complaints