Complaints and Reviews of Cebu Pacific Philippines
Mr. Michael McCoy Says
Could you please tell me if Kristine Joy Lanos used her plane ticket on Wednesday, May 29th from Davao to Manila? My name is Michael McCoy and I paid for the plane fare. We have not been able to contact Kristine since Wednesday.
My email is firstname.lastname@example.org
Thanks for your help.
Ms. nila roxas Says
I can't find my confirmation number for my flight to Manila from Dgte. for the morning flight from Dgte. to Mla.
There are 6 other passengers in my group.
Mr. CHARD LEE WENG FAI Says
PLS CHK YR SITES IS NOT SO USER FRIENDLY, I WAS TRYING SO HARD BUT IN VAIN TO PREPAY MY EXCESS BAGGAGE FM BEIJING U ONLY CAN P/PAY FOR ARVL NOT DEPARTURE.
MY FLG IS TONITE 5J 673 FM BJ I WAS ABLE TO GET THRO ONCE BUT IT WAS ERROR
PLS HELP ME MY EMAIL IS LYNCLEE2009@YAHOO.COM, SKYPE BJ09CLEE CP 8613552789387
Mr. CHARD LEE WENG FAI Says
ANOTHER PBLM I CALLED YR # BUT IT TALKED SO MUCH ABOUT OTHER THINGS BUT NO ONE TO SOLVE MY PBLM . THE SPOKEN ENGLISH WAS NOT VERY CLEAR. U NEED TO IMPROVE MORE FOR CUSTOMERS SERVICES.
Ms. anna Says
Could u pls help to find out what validation number need to filled up on my credit card information,,ive tried already but i cannot get through pls need ur response asap,,i am now trying to book my mother flight going to incheon south korea using my credit card........
Ms. melvie Says
i have booking already in cebu pacific and my flight schedule will be on July 5 and i will be back on July 7.. i decided to accompany my 8 year old child so i just want to ask how to add my booking online... please reply ASAP, Thank you
Ms. Geralidne Says
I am trying to send an email to email@example.com but it can't be delivered.
Mr. COMP01 Says
You keep on changing your scheduled flights we have booked ahead of time. It is very hassle.
Ms. sharon Says
gud eve poh..im sharon carnaso,nag pa book po ako knina ng flight from cebu to iloilo..My flight will be on september 30 and i will return in cebu on october 2,2013,yung una kong pina book ay through cash payment and they email me to pay it within 24 hours kaso i decided to pay it through credit card of my friend kanina and i booked again...kaya nag ka double booking po ako...can you disregard my first book which is through cash ksi i never paid it pa naman?...and i want to choose the second book on the same flight which i paid through credit card..?reply asap pls...
Ms. Joy Bayambang Villa Says
Good day....i would like to enquire the crew if you csn kindly trace for me.i was in the flight from hongkong bound for manila connecting to butuan city.the flight hk to mnla is my concern where i may accidentally left my 10thousand peso bill enclosed in chinese red pocket.my flight airline was 5j109 seated at 9f at 8:25am flight time dated august 29,2013.i put my shoulder bag up in the rear because ts bulky.the small redpocket envelope might slid.should you please kindly ask for me because it is for my payables and im worried.my roaming number is +639495314989 and this email iv used....thank you very very much....
Ms. leilani crisostomo lava Says
if i cancel my flight for sept 18-23, 2013 going to jakarta, indonesia..how much i can refund just in case or if i can transfer the flight to someone else how much she'll add.thank you for immediate response
Ms. juvy Says
maam / sir
i just want to ask if the ticket for mr steve pine is confirm for sept 26 pagadian to manila ,we didnt recieved any confirmation from it ,thank you
Ms. Roselle Says
My schedule travel will be this coming Sept 28, im planning to bring cakes home.... is it allow to bring?
Mr. EMILIO BALIGOD Says
I have an existing group booking with ref. no. TD2E6N, 4 passengers including myself with route mnl-bnkk-mnl.
I am working here in Thailand and I need to reimburse part of it; i.e., my fare (1 person). I don't understand why our accounting department would not accept my confirmed ticket (via on-line booking)as a proof of payment. In this regard, I would like to request for an official receipt of my transaction. I would be needing it until this friday 11 October 2013.
Your kind consideration on this matter will be highly appreciated. Please send through email addresses below.
Anticipating your prompt response.
Emilio D. Baligod
Mr. Fernando Says
I have change my date of flight online and accidentally I clicked Alipay...I want to pay it using credit card or cash..What will I do to change it?
Mr. Fernando Says
I want to pay my ticket using credit card or cash but accidentally I clicked Alipay..What will I do?Please email me at firstname.lastname@example.org..I trying to reach throug your customer hotline but I cant reach it!please reply...My transaction ID No. is 94824046....
Mr. Jim Lee Says
I havent received an email from cebu pacific for flights which i booked moments ago. I need to print the official receipt of the flights i booked. Is there any other way i can retreive the booking info. Without the confirmation number i failed to check the confirmation number because i was expecting it to be in my email. But because of this delay, I havent received anything yet. The names of the passengers are bongkok gicabao, And carlos lee. Both of them are booked for tacloban on and they also have return flights on. I already finished the payment via bpi credit card.
Ms. Diana Facula Says
I've been calling your costumer service for almost an hour and yet your team cant even manage to attend an urgent call.
I just want to check if I was double charge by your good company , kindly check my confirmation num FF9NXH.
All i wanted to do is to add on baggage for my return Dvo-Mnl for P180 and it seems like I was charge for $201 SGD.
Hoping for your kind consideration reg this matter. I' ll be glad to hear from you soon.