Care Wireless Customer Service Information & Exploration

+1-855-711-2222, Fax: +1-855-722-2022   Call By Skype
PO Box 1109, Bridgeview, Illinois,
If the contact information is incorrect, please let us know Here

Care Wireless Exploration

Care Wireless is a telecom's company based in the Illinois, United States. Care Wireless in the United States's telecom's sector operates as the key flagship brand of the US's 3rd largest prepaid services provider company, named PlatinumTel Wireless. Care Wireless was founded to offer free government cell phones calling and text messaging services to eligible consumers under the Lifeline Assistance Plan in March 2011. The care wireless was emerged by the government, the care wireless render a free Wireless Phone, 300 FREE Minutes Every Month and Unlimited Text Messages.

Contact Care Wireless

By Mail
Care Wireless
PO Box 1109
Bridgeview, IL 60455
By Phone:(855) 711-2222
By Fax: (855) 722-2022
By Email:

Now You can Upgrade your Phone By visiting at: or you can call at: 855-711-2222

According to law the Care Wireless has only one plan for one(1)phone per household. The company credits 15 dollar for a month in the phone account of each customer. The customer can do 300 voice calls and 750 text messages in the balance of 15 dollar. Its every call deducts $0.05 for a minute and every text message deducts $0.02 from monthly phone balance. Care Wireless does not transfer unused balance in the balance of next month. Care Wireless also offers free nationwide long-distance, Caller ID, Call Waiting and Voicemail services in its basic plan. Extra top up minutes after free minutes can be easily added by purchasing PlatinumTel Top-Up Cards/Airtime in the balance.

How To Check enrollment Status

To check your enrollment visit at: Find out the status only a few steps:
  • Enter Enrollment ID or Zipcode
  • Enter the last 4 digits of your Social Security Number
  • Enter your Birthdate(DOB)
  • Enter Security Code displayed on screen
  • Click The Submit Button
  • The system will display your enrollment status,
  • If you have more questions submit a request at:

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Care Wireless User Queries

Customer care male
TimFeb 29, 2016

855-711-2222doesn't even connect with anything.

Customer care male
TimFeb 29, 2016

My phone is not working 708-208-9188 and I've tried to contact you at 855-711-2222 and I get no answer there and your website is not working either. I'd like to know what has happened and why my phone is not connecting to any number that I dial.

Customer care male
Isaiah SydnorFeb 25, 2016

The government phone is suspended. This is his first phone. There is no number to call about this service. The telephone Number is 708 945-5089 The telephone number to Care Wireless customer service number does not work.

Customer care female
Doretha StreeterFeb 25, 2016

My mothers name is Sheila Streeter. Her service is off and she do not know why. And she Can't get through onthe phones 8557112222number can someone call her at 7735420906please.

Customer care male
Ronald CooperFeb 17, 2016

My old phone number is 1-708-942-0824, I received your text informing me of your closing and suggesting another carrier service which I appreciate the list you offered I chose one and registered, but forgot the name and number of one of the listed names, but I do remember it began with a T can you send me that list again so I can check on the new phone and service I requested over a week ago I appreciate your time and consideration very much thank you and God bless.

Customer care female
AnnaFeb 16, 2016

My phone doesn't have service, website doesn't work, customer service phone also doesn't work. What is going on?.

Customer care female
Marciea WilsonJul 02, 2014

My id# is 237786, order #156622,i was approved for a phone back in August 2013, i was told it was sent, but i never received it. I am extremely upset that no one would replace /reissue me another phone. All my private information i gave and this should not be how you treat a customer. I hope you can resolve this matter as soon as possible.

Customer care female
Renee Anderson Replied Nov 05, 2015

My phone will not turn on.

Customer care female
Renee anderson Replied Nov 05, 2015

My telephone stop working it won,t come on 7087378565.