Care Wireless Customer Service Phone Number

Care Wireless


Care Wireless is a telecom's company based in the Illinois, United States. Care Wireless in the United States's telecom's sector operates as the key flagship brand of the US's 3rd largest prepaid services provider company, named PlatinumTel Wireless. Care Wireless was founded to offer free government cell phones calling and text messaging services to eligible consumers under the Lifeline Assistance Plan in March 2011. The care wireless was emerged by the government, the care wireless render a free Wireless Phone, 300 FREE Minutes Every Month and Unlimited Text Messages.

According to law the Care Wireless has only one plan for one(1)phone per household. The company credits 15 dollar for a month in the phone account of each customer. The customer can do 300 voice calls and 750 text messages in the balance of 15 dollar. Its every call deducts $0.05 for a minute and every text message deducts $0.02 from monthly phone balance. Care Wireless does not transfer unused balance in the balance of next month. Care Wireless also offers free nationwide long-distance, Caller ID, Call Waiting and Voicemail services in its basic plan. Extra top up minutes after free minutes can be easily added by purchasing PlatinumTel Top-Up Cards/Airtime in the balance.

How To Check enrollment Status


To check your enrollment visit at: http://carewireless.com/status. Find out the status only a few steps:
  • Enter Enrollment ID or Zipcode
  • Enter the last 4 digits of your Social Security Number
  • Enter your Birthdate(DOB)
  • Enter Security Code displayed on screen
  • Click The Submit Button
  • The system will display your enrollment status,
  • If you have more questions submit a request at: https://carewireless.zendesk.com/hc/en-us/requests/new

Contact Care Wireless


By Mail
Care Wireless
PO Box 1109
Bridgeview, IL 60455
By Phone:(855) 711-2222
By Fax: (855) 722-2022
By Email: support@carewireless.zendesk.com

Now You can Upgrade your Phone By visiting at: https://www.carewireless.com/phones or you can call at: 855-711-2222

Care Wireless Customer Support Service Phone Number


The customer support phone number of Care Wireless is +1-855-711-2222, Fax: +1-855-722-2022.

The postal and official address, email address and phone number (helpline) of Care Wireless Service Center and Care Wireless customer service number is given below. The helpline of Care Wireless customer service number may or may not be toll free.

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Care Wireless Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Marciea Wilson SaysJul 02, 2014

My id# is 237786, order #156622,i was approved for a phone back in August 2013, i was told it was sent, but i never received it. I am extremely upset that no one would replace /reissue me another phone. All my private information i gave and this should not be how you treat a customer. I hope you can resolve this matter as soon as possible.

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Customer care female
Ms. Renee Anderson Says Nov 05, 2015

My phone will not turn on.

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Customer care female
Ms. Renee anderson Says Nov 05, 2015

My telephone stop working it won,t come on 7087378565.

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Customer care user complaints