Camel Cigarettes Customer Service Phone Number

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Camel Cigarettes


Camel is a famous cigarettes product, which was provided by United States Company RJ Reynolds Tobacco in 1913. Its products consist of Turkish tobacco and Virginia tobacco. The company started to develop a flavor, which is more appealing than the other products in the market. The owner put behind the competitor by providing cigarette at the low cost. Camel sold about 425 million units in just one year of its operation.

Camel Cigarettes Address


The address of Camel Cigarettes is 401 North Main Street, Winston Salem, North Carolina 27101-3804.

The postal and official address, email address and phone number (helpline) of Camel Cigarettes Service Center and Camel Cigarettes customer service number is given below. The helpline of Camel Cigarettes customer service number may or may not be toll free.
Camel Cigarettes Phone Number Customer Service
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Camel Cigarettes Customer Service Number Complaints and Reviews

Mary Rose Docherty Customer Phone Number
Ms. Mary Rose Docherty SaysJul 07, 2015

For the past 2-3 months, the filter on every Camel Light or Camel 99 that I smoke, disintegrates while I'm smoking it. This happens, usually, within the first five or six puffs and I get bits of paper stuck to my lips. This has never happened with my cigarettes before and I've smoked Camel Cigarettes for decades I'm attaching one photo of the cigarette I just tried to smoke. This one was a Light, king sit.

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Nancy Dugan Customer Phone Number
Ms. Nancy Dugan SaysMay 21, 2015

On May 20, 2015 I entered US gas Manahawkin 524 route 72 West Manahawkin NJ. As a Camel smoker for years, I receive coupons in the mail and in the packs and use them. I was purchasing six packs of your product and presented the clerk (owner) with coupons and he refused to take them. He told me "I'm already giving you. 75 cents off" Well he was not giving me. 75 cents off the company was. The coupon did not say not to be combined with other offers. Needless to say I did not purchase the Camels and walked out angry Please clarify this with your merchants it makes many people angry.

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Customer care male
Mr. J.j. Havenga SaysApr 09, 2015

I am enjoying my camel for more than twenty years already, but i have had a problem with the camel silver for the past one year you light it and when you busy talking the cigaret die please i am a big camel user can you please see what you can do i do not want to smoke other cigarets i am a proud camel smoker let me know please my number is 0820846942 sorry for my complainJJ HAVENGABARRYSTREET 39ROBERTSON6705I am 46 YEARS OLD

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Customer care female
Ms. Shawn Patrick SaysMar 24, 2015

I'm have been locked out of my acct on your site for getting my coupons and entering to win things and I do not know y all my info is correct. And it won't allow me to foil out my info again so what is the problem.

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Customer care male
Mr. Edward SaysMar 22, 2015

Hello i recently bought a pack of camel activate and two cigarettes did not have menthol balls.

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Customer care female
Ms. Lana Foxx SaysMar 14, 2015

My account is blocked and I am sure I entered the right password, it worked last night. Please unblock it. LF.

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Customer care male
Mr. Craig Vaught SaysFeb 16, 2015

My dad is a big race fan, he collects any race stuff he can, he loves F1,, but has no F1 stuff. Dad has been going through serious health problems and has been very depressed about it. Camel sponsors an F1 car, is there any way you could please send him some race cards, even old ones? I'm sure that would cheer him up. Any help would be greatly appreciated, I'm 26, hes 53, here is dads info:David VaughtPost Box 39401North Ridgeville, OH 44039.

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Customer care male
Mr. Agnes Rijsmus SaysFeb 04, 2015

You bring out a fantastic cigarrette and then I can not get it anywhere. You have wet my taste buds Where can I get double purple in Gauteng - Randburg?

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Customer care female
Ms. Julie Shelton SaysFeb 02, 2015

For some reason my login account is locked. I can not get it to unlock.

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Customer care female
Ms. Robin Horton SaysFeb 01, 2015

I won a 25 gift card in 2012 from an instant win game you had that has exp date 10/19 went to use it for the first time today and it had $0. 00 balance because they took money off monthly which i didn't know, so in all actuality i won absolutely nothing. Never ever again will i participate in any of your promotions because that's a damn shame that the card expires five years from now, but i had no clue they'd take money off monthly. Maybe you should just pay people who win with a check extremely disappointedly yours, Robin Horton.

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Customer care male
Mr. Alexander SaysJan 29, 2015

I have a complaint about camel Cigarettes, first of all. You cant log in to the site outside the US. Then, every year there are approximately between 10-20 empty or broken Cigarettes when in a year in the packs i buy. I only smoke camel. I wanted to report this directly, but seems not possible.

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Customer care female
Ms. Katie Morgan SaysJan 11, 2015

I am letting you know after buying two cartons of camel light products they tasted funny and not the same so hope there is something you can do about this. I love Camel just so you know so was surprised about this.

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Customer care male
Mr. Dillon Miller SaysDec 15, 2014

I have been smoking camel double purple and red since it arrived here. I love the cigarette but, I have had several cigarettes that have not had the flavor ball in the filter. This really disappointed me. I could have gone public with this but, I would rather let you know about it before the public knew. I am sure I am not the only one that has had this problem. I do still love the cigarette quality and taste but, it does bother me that I have had cigarettes without the flavor ball. Thank you for your time.

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Customer care male
Mr. Fuck Camel SaysDec 10, 2014

Has anyone else entered the camel 'fund your passion' contest online? And is anyone else completely pissed to see that Camel is obviously choosing the dumbest and least impact full ideas that they can possibly find? I submitted an idea that may actually change the world and help shape America's dying economy. But is my idea going to get funded? Hell no Maybe I should be submitted something closer to some of the winners - traveling the world to taste sweet potatoes Or so I can sit on my fat ass in my mother's basement making fishing lures Absolutely appalling. I'm extremely disappointed in Camel and R. J. Reynolds Tobacco. I was sorely mistaken to think that a company who kills millions of people every year gives a flying fuck about America or the world's well-being. Fuck you Camel.

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Customer care female
Ms. Brenda Webb SaysNov 24, 2014

I am locked out of my camel sign in. Please help me figure out how to fix this I love playing your games every night, but now I am unable to sign in. My e-mail address is pretty1212@aol.com.

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Customer care female
Ms. Rebecca Jo Mccann SaysNov 22, 2014

What are the chances that someone from RJ Rennolds would be interested in purchasing an original Monday July 16th 1951 Newspaper. 1/2 page Ad of Camels and Joan Crawford says, "I've made my own mildness tests; my throat told me CAMELS" The paper is in good shape and is all legible. Contact me at the e-mail enclosed. Thanks Rebecca.

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Customer care female
Ms. Michele Finley SaysNov 21, 2014

I have been trying to get coupons for my husband from camel. I'm getting them for myself already, but here's the problem. When I signed up i entered all my ID info and the website said it could not verify my age and I needed to mail them a copy of my ID's which I refused. But then one day (from another website) was able to sign up for coupons and am now receiving them. So I tried to get them for my husband and same thing happened, but this time I decided to mail his copies of his ID's, but they would not say that proved his age (which, by the way he's 33 years old). The reason this means so much to us is because we've both recently become unemployed and really cannot afford to continue to smoke premium brand cigarettes. Unless we have those coupons and I've jumped through many many hoops for Camel and they still will not send these.

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Customer care female
Ms. Jody Beth Evans SaysNov 18, 2014

Good morning,
I am a loyal Camel Black smoker. This is the 3rd time that I have purchased a box of smokes and the box has been incomplete. I love this brand and quality taste, but need to get what I pay for. Kind regards,
JodyBethEvans.

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Customer care male
Mr. Use Some Common Sense. SaysNov 06, 2014

To all of you idiots complaining to this site expecting recompense, you will be ignored, as rightfully so. This site is no way affiliated with R.J. Reynolds, nor any companies that they post customer care numbers for. They post the numbers so that you may call them about your complaint.

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Customer care female
Ms. Ashley SaysNov 04, 2014

Hi, I have been locked out of my account for almost a month now I haven't been able to order my monthly coupons

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Customer care male
Mr. Austin Nierman SaysNov 03, 2014

Hello there, my name is Austin nierman. Recently I had boughten ten packs of camel menthol from a local convenience store. I smoke roughly a pack per day, so I know how they should taste. All ten packs were very distasteful, dry and stale. The gas station told me that they would not refund or exchange the less than quality packs of cigarettes. If you may, please help me to right this, as I am a regular customer of your product and would like to continue to do so. Thank you, Austin nierman.

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Customer care female
Ms. Sarah SaysOct 30, 2014

I have been locked from my account on camel.com and now I am not able to order my coupons for the month. Can someone please help me? Thank you Sincerely.Sarah Rusher.

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Customer care male
Mr. James SaysOct 22, 2014

Hello, I am writing to you because I've always smoked camel cigarettes and i have a little issue i hope you can help me with. About a week ago i bought a stale carton of camel blues from a store, but every pack in the box was stale. I tried to bring them back to the store, but they wouldn't take them or even exchange them. I couldn't even smoke them they were so stale, i had to go out and buy another pack. If there is any way you can help me out please let me know. Thanks, james.

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Customer care female
Ms. Rosa Lone Bear SaysOct 21, 2014

I opened a pack of camel blue cigarettes and found a cigarette in the back of the pack that had a black stain (closest description i can think of) in the filter. I just threw the pack away and bought a different brand. Not something i want to see on a cigarette or anywhere-really.

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Customer care female
Ms. Nakanishi Aya SaysJul 01, 2014

This is the second time i send.
The cigarette, camel essencial(brown colour), which i bought
At the marrakech airport, the taste was wired and made me headace.
Could you check about this,please?

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Customer care female
Ms. Mia Wagner SaysNov 19, 2013

I bought a can of camel snus mellow. When i got home and took the plastic wrap off there was nothing inside the can now i know if i try to take this back to the gas starion where i bought it they will not believe me.

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Customer care male
Mr. Emmanuel Feemster SaysNov 07, 2013

I can not log into my account? It says I have an account, but says my account is restricted?? Can you please help?
Thank you,
Emmanuel Feemster.

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Customer care user complaints