Ms. Amy Lyall On Phone To CCM Service
Hi. Just purchased a set of Premier R1. nine goalie pads for my son. Size 34+1. Third night that he put them on the bottom strap came off in his hand. Upon further investigation realized that the piece that came out of the pad had absolutely no stitching holding it in. Very disappointed with this product. My son usually wears Bauer pads, but heard such wonderful reviews that he wanted to switch. Ended up missing practice. Just wondering if there is a fix for this problem.
Ms. Nicole Vachon On Phone To CCM Service
My daughter is a goalie (peewee c) and the white plastic on one of her skates is cracked. Is there a warranty for goalie skates? I asked around at higher levels of hockey and no one has ever experienced such a thing. Thanks for your understanding and for the time you will take to read and answer my email. Nicole
I recently (three weeks ago) purchased the CCM static bike. I rode with my kids once around the block the day I got it, and then once more today. During my ride today i encountered issues with the brakes. I used them once and they would not seem to release thus leaving me no choice, but to ride home that way. Then half way home the chain fell off while I was switching gears. And then once that was back on my tire went flat and I was left to walk home the remaining three km pushing a bike that had brakes engaged and a flat tire. I was not happy and arrived home both exhausted and in tears. I am appaled at the product I purchased and very disappointed. I have rode CCM bikes for as long as I can remember and was encouraged to purchase this brand in the bike shop as well.
I purchased a CCM Rooftop Cargo bag on Dec. 24, 2015 and after two days of travel this bag was no longer usable. In fact after the straps broke we lost one of our suitcases which was damaged and when the suitcase fell it also scratched our rental vehicle. We had to squish two suitcases into the vehicle carrying one on our laps. The product is 040-1180-8. Unfortunately I could not bring the damaged bag back with us because of space restraints.