Brick Canada Customer Service Information & Exploration

1-877-843-2742 / 1-800-360-2742 / 1-855-333-3230   Call By Skype
Edmonton, Alberta,
If the contact information is incorrect, please let us know Here

Brick Canada Exploration

The Brick Ltd is among the biggest retailers of furniture, appliances and electronics goods in Canada. It was started as The Brick Warehouse LP in Alberta, Canada opening its 1st warehouse in September, In last more than 35 years, the company has expanded its business throughout Canada and has 194 stores in Alberta, Saskatchewan, Ontario, New Brunswick, Nova Scotia and other parts of Canada. Moreover, the Brick Group Income Fund manages centres in Calgary, Vancouver, Toronto and some other locations. The Brick Ltd obtained United Furniture Warehouse in 2004.

Furniture and Mattress Contact Of Brick Canada

For concerns related to furniture and mattresses of BBrick Canada, contact at:
Telephone: 1-855-333-3230

Electronic Concerns Contact OF Brick Canada

For issues related to electronic products and appliance, feel free to contact Brick Canada by using the given contact:
Telephone: 1-800-360-2742

Applications Contact Of Brick Canada

For queries regarding Brick Canada applications contact at:
Telephone: 1-800-465-2742

Existing Brick Card Inquiries Of Brick Canada

Questions related to existing Brick Canada, call at:
Telephone: 1-877-548-9372

Mission of Brick Canada

Brick Canada committed to originating an outstanding consumer experience and advertising innovative products at reasonable rates.

Products Offered By Brick Canada

Brick Canada is the vast retailer association furnishes diverse range of products for many years. Brick Canada have been helping the community in order to seek the absolute products for their homes at affordable rates. Brick Canada are feeling proud of their capability to fulfill the consumer demands and requirements. The products offered by Brick Canada includes:
  • Furniture
  • Mattresses
  • Electronics
  • Appliances

Careers At Brick Canada

Brick Canada is seeking for those employees who are dedicated, talented and efficient. Who would like to join a highly motivated team are welcomed in the Brick Canada association. Brick Canada provides them best salary package and an opportunity to grow. To know more about the positions available at Brick Canada or wants to apply visit at this site:

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Brick Canada User Queries

Customer care female
Rose DonaghyNov 24, 2016

Bought an adjusable bed and base from the brick. I have a bad back and asked if they assemble. Yes we can do that. Talked me into there protective cover for it. They come. Don't assemble it. Forgot the protective cover. The bed has a rip and after getting it all set up. It doesnt work. Wow and they give me attitude on the phone. 2/hours cutting up carboard. Very sad. So angry.

Customer care female
Tanya ChampouxNov 07, 2016

Paperwork Number 1591397
The man that came over to service my stove was excellent. I wanted to make sure that he gets some sort of recognition as he was knowledgeable, understanding, and caring. I can not say enough about how nice it is to get someone who is friendly and goes above and beyond. Thank you. Best,
Satisfied Customer.

Customer care male
Mohamed AsmathSep 23, 2016

Dear Sri
I have issue with my claim also my complaint about delivery guys make a lot of damage my two maid doors and sofas I call many time to the brick store there are no respond please give me a call more to explain you can reach me 647 863 1489 this is the number you can full up the my invoice wait for call soon as Prosible Thanks.

Customer care female
MariaMay 02, 2016

We purchased a Washer and Dryer through the Brick. The delivery team were supposed to install the appliances before they left. They did a rsh job and left withot connecting the dryer vent saying that they do not do anything that needs them to climb. After they left we tried the washer and realized that there is no water flowing into the machine. The wash and rinse cycles are withot water. Waiting for frther response from them.

Customer care female
Andrea WrightJan 09, 2016

Do you have any anyone that answers the phone at that location (Hunt Club, Ottawa. Ontario)? We have been trying for days to get someone on the phone. We have had a bed delivered after the date being changed multiple times and them sending the driver to the wrong place, there rails for the bed are missing. I was going to buy my sofa there, but with that lack of customer service I will be shopping elsewhere.

Customer care male
Hinaya JiffryJan 01, 2016

I went and bought the small TV from Pickering store i paid in full and the sale person in the store ask me to come and pickup after few days. I went and pick up home. After seven hours sales person call me again and ask me to come to the store and pay some disposal fee. I do not understand your customer service. And also i am not happy with sales person.

Customer care male
CarolJul 21, 2015

My boyfriend and I lived in Acton. It took us 1-1/2 hour to get to The Brick store at The Brick at 137 Chrislea Road, Vaughan, Ontario. We went there to redeem our credit warranty for our washer and dryer on July 18, Saturday. Alicia, the store customer service won't honor our warranty card for being three days late. It's not even a week. I asked for a store manager, she won't even assist us to speak to a store manager. Instead she gave us a number to call which is 1-800-360-2742. The impression we are getting that it seems that she doesn't want to be bother at all. It makes us wonder, they honor the warranty of our fridge, but not the washer and dryer. We bought them at the same time?Could you please make a "One Time Exemption" for this case? You can reach me at 4169018836 or 6479911437.

Brick Canada Customer Service Care Phone Number 215607
RakeshFeb 02, 2015

We just bought sofa the quality for seat are very bad look like old used material inside technician came and checked it, but now brick says there is nothing wrong, but the seat are in bad shape.

Customer care male
RakeshFeb 02, 2015

We just bought sofa three piece in January 2015 the quality of foam in the seat is really bad quality its creating even back pain the technician came to our home he told us the seat are not good should be changed or the sofa the display sofa seats were totally good quality, but they ship the poor quality i ll never buy anything in future they told now use it for few months then complain.

Customer care male
UdayashankarJan 27, 2015

Brick is very bad. We ordered the sectional sofa set two months before and the wedge never came. We followed up many times, but every time we call we are held up for one hour or more, but till now no result at all. Not sure when the wedge will come. The worst ever Brick we have seen.

Customer care female
Robert HooperSep 23, 2014

We purchased a whirlpool refrigerator on may 25, 2010 from the brick superstore in mississauga. Our purchase included the five year extended warranty, please reference sales order 05250h30576001. On or about September 12, 2014 (within the extended warranty period) we noticed that the refrigerator was no longer cooling, but the freezer was still o. K.
We reported the failure to tgs appliance service as instructed in the extended warranty documents on saturday, September 13, 2014. There was no service representative available until wednesday, September 17th. Long before the service rep arrived we had discarded over $200 of meat and fresh produce which had spoiled.
It is now almost a week later and we have not heard anything from the service company about when they will return to remedy the problem.
Within the next 24 hours, i am expecting the brick to either repair the refrigerator to our full satisfaction or deliver and install a new replacement refrigerator to our home.
Thank you.