Brick Canada Customer Service Phone Number

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Brick Canada


The Brick Ltd is among the biggest retailers of furniture, appliances and electronics goods in Canada. It was started as The Brick Warehouse LP in Alberta, Canada opening its 1st warehouse in September, In last more than 35 years, the company has expanded its business throughout Canada and has 194 stores in Alberta, Saskatchewan, Ontario, New Brunswick, Nova Scotia and other parts of Canada. Moreover, the Brick Group Income Fund manages centres in Calgary, Vancouver, Toronto and some other locations. The Brick Ltd obtained United Furniture Warehouse in 2004.

Brick Canada Address


The address of Brick Canada is Edmonton, Alberta, Canada.

Brick Canada Email Address


The email address of Brick Canada is esales@thebrick.com.

Brick Canada Website


The Website of Brick Canada is www1.thebrick.com.

The postal and official address, email address and phone number (helpline) of Brick Canada Service Center and Brick Canada customer service number is given below. The helpline of Brick Canada customer service number may or may not be toll free.
Brick Canada Phone Number Customer Service
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Brick Canada Customer Service Number Complaints and Reviews

Customer care male
Mr. Carol SaysJul 21, 2015

My boyfriend and I lived in Acton. It took us 1-1/2 hour to get to The Brick store at The Brick at 137 Chrislea Road, Vaughan, Ontario. We went there to redeem our credit warranty for our washer and dryer on July 18, Saturday. Alicia, the store customer service won't honor our warranty card for being three days late. It's not even a week. I asked for a store manager, she won't even assist us to speak to a store manager. Instead she gave us a number to call which is 1-800-360-2742. The impression we are getting that it seems that she doesn't want to be bother at all. It makes us wonder, they honor the warranty of our fridge, but not the washer and dryer. We bought them at the same time?Could you please make a "One Time Exemption" for this case? You can reach me at 4169018836 or 6479911437.

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Rakesh Customer Phone Number
Mr. Rakesh SaysFeb 02, 2015

We just bought sofa the quality for seat are very bad look like old used material inside technician came and checked it, but now brick says there is nothing wrong, but the seat are in bad shape.

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Customer care male
Mr. Rakesh SaysFeb 02, 2015

We just bought sofa three piece in January 2015 the quality of foam in the seat is really bad quality its creating even back pain the technician came to our home he told us the seat are not good should be changed or the sofa the display sofa seats were totally good quality, but they ship the poor quality i ll never buy anything in future they told now use it for few months then complain.

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Customer care male
Mr. Udayashankar SaysJan 27, 2015

Brick is very bad. We ordered the sectional sofa set two months before and the wedge never came. We followed up many times, but every time we call we are held up for one hour or more, but till now no result at all. Not sure when the wedge will come. The worst ever Brick we have seen.

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Customer care female
Ms. Robert Hooper SaysSep 23, 2014

We purchased a whirlpool refrigerator on may 25, 2010 from the brick superstore in mississauga. Our purchase included the five year extended warranty, please reference sales order 05250h30576001. On or about September 12, 2014 (within the extended warranty period) we noticed that the refrigerator was no longer cooling, but the freezer was still o. K.
We reported the failure to tgs appliance service as instructed in the extended warranty documents on saturday, September 13, 2014. There was no service representative available until wednesday, September 17th. Long before the service rep arrived we had discarded over $200 of meat and fresh produce which had spoiled.
It is now almost a week later and we have not heard anything from the service company about when they will return to remedy the problem.
Within the next 24 hours, i am expecting the brick to either repair the refrigerator to our full satisfaction or deliver and install a new replacement refrigerator to our home.
Thank you.

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Customer care user complaints