1-866-285-1736 listed on there contact us page, states that this is for customer service, but that phone # is for ORDERS ONLY no other help. It seems like that once The Bradford Exchange get your money for a product that is now back ordered. As stated in their reply May 1st that it could take up to another four or six weeks for that product to become available from that manufacturer. My wife placed her order for a hand bag in the beginning of March, it has been way to long already and to wait the another four or six more weeks is unacceptable.there is another phone # I located online 1-866-907-3607.
I am trying to get the balance that i
owe and also sent a diamond ring back over two months ago and haven't received it yet can you please check on it. I want to make payments on my debit card, but do not have number my e mail address is having problems so can you call me 1-970-978-5653
Could you send me out another invoice for my balance that i owe, i missplaced it and would like to send the remainder balance for the two ravens plates i received. richard woodall
7 reldas ct apt # E
Cockeysville md 21030
ArrivalTuesday, June 11 - Wednesday, June 19, 2013
Blessed Inspiration Diamond Ring Size 5
My confirmation number is: 940001622200
Have not received the item ordered.
Poor service,have not received first shipment,been two weeks,really disappointed with this company,Bradfordexchange
Trying to reach customer service. On 8-5-13 it states they are closed for a holiday. There is no holiday on 8-5-13. What a pain.
I do not have a complaint, but I have a large collection of collector plates that I inherited from my mother. I would like to find the worth of them and possibly find a market to sell them. They all have the original boxes and the papers that came with them. I tried looking on your site, but couldn't find any prices for older plates. Can you please help? Thank you Ron Solomon e-mail firstname.lastname@example.org
Received an email that item was delivered adn have yet to receive it....order was placed 7/24. Several emails were sent inquiring, but no response as of yet.
My Account number is 549326338. Please Cancel my outstanding order for the Richmond Designer Handbag, Item # 0116568001. I have not paid anything so for, so please Cancel. Thank you. Michael Jengo Jr.
I bought and received the Thoms Kinkade "Holidays In Motion" rotating tree topper in late October of this year. I Mounted it on the tree and turned it on and it worked beautifully. I then turned it off and did not turn it on again until yesterday for a party. It turned off after three hours as the directions said it would. However, when I turned it back on the star will not shine and the tree topper will not rotate. Noone hit or abused it in any way. It just doesn't seem to get any electricity when plugged in to the adapter. Before I send this back, for when it worked it was quite nice, I was hoping someone might help me fix it, for I am out of ideas. I had hoped to use it Sunday, the 7th, for another party. I have been on hold for your customer service number for 30 minutes. Please advice CarolynLewis, 502-777-0276 in Louisville, Ky.