Carolyn LewisDec 04, 2014
I bought and received the Thoms Kinkade "Holidays In Motion" rotating tree topper in late October of this year. I Mounted it on the tree and turned it on and it worked beautifully. I then turned it off and did not turn it on again until yesterday for a party. It turned off after three hours as the directions said it would. However, when I turned it back on the star will not shine and the tree topper will not rotate. Noone hit or abused it in any way. It just doesn't seem to get any electricity when plugged in to the adapter. Before I send this back, for when it worked it was quite nice, I was hoping someone might help me fix it, for I am out of ideas. I had hoped to use it Sunday, the 7th, for another party. I have been on hold for your customer service number for 30 minutes. Please advice CarolynLewis, 502-777-0276 in Louisville, Ky.