It falls off to a busy signal. I need to talk to a service representative. Listened to classical music for 15 minutes. Account number 683749036. My cell is 510-220-5706 or send me an email. Makes no sense why you are sending bill.
I have been a member of BOMC2 for years. About a year ago I sent an email asking to cancel because I had an overload of books. However, it was never canceled and I kept on receiving books and paying the $9. 95 each month. The last book I received was last month "The Edge of Eternity" by Ken Follett. My credit card company notified me of a strange charge recently and it was BOMC2 and the credit card I was using had expired. I had a new valid credit card, but every time I would go on BOMC2's site it was closed. I tried to get on today and it said my password was invalid. I had written it down so I know it was right. I haven't gotten an email to correct my password.
I tried to call the number, but it seemed to be busy. I didn't even get a ring tone. I am tired of communicating through email, as it solves absolutely nothing.
I cancelled my account a year ago because of numerous problems. All of a sudden, i receive a book in the mail and see that the fee was removed from my checking account after my credit card info was supposed to be deleted after i cancelled my account. I cannot get through on the customer service number on the bill. Terminal hold, an hour at a time!.
My account says i do not have any books in my list. I had eight books in there the last time i checked. If you do not want me, tell me.
This place has been messed up evey since you changed the web site. What a travesty!.
My e-mail from bomc2 says i have no books on my reading list. That is not true! i have four or 5. Please put them back on.
I also ordered a book on 9/9/2014 and we have not received it yet. The order #232300123826.
I used to get my reading list books near the first of the month. Now I am not sure when they come.
BOMC2 has gone downhill in the last six months. How long does it take to fix your problems. I was charged and received no book. I think this is the second time it has happened. can not tell for sure with out being able to look at my order history. I think there is more going on with BOMC2 then they are letting on. Books-a-million has a clearance section that sells books at around $7.00. They will be getting my business.
I cannot get into my reading list, and I see you have not charged my account according to my bank statement for August. Usually you charge it on the 21st. It may be that my readers list is empty. please help--my husband is always waiting for his book. susan kendrick 12308 avida lane bonita springs, fl 34135 tel #239-947-2645
Have tried for numerous days to get some sort of any answer to email and the phone number is not working properly because I stayed on hold several times for over 30 minutes. When will the website be back on line. Your service is just getting worse when you do updates.
I can not get on your Page. I getting fed up. Ever time you mess with your homepage you make a bigger mess.