I want to cancel all of my programs with this company. I have requested my refunds through the India locations and they keep wiving me excusses as to when I will be credited back. First etimate was 8 to 10 business days, then 5 days, and as of today another 5 days due to an Indian holiday. as of today i have payed them $1549 and no reply. I feel this is a major scam.
I would like to cancel my subscription ordered on Feb 20th. with a total refund. the service i was promised is not satisfactory and i was never sent an e-mail with a order
I was double billed for the same product. Once on my US Paypal on Jan. 30th the other time on my Canadian Paypalin the beginning of January. I could not have ordered anything late in January as I was out of the country then.
Last March(2014) you charge me for three copies of advanced system care, witch I canceled and you refunded. Now you are trying to bill me for the same three copies that I canceled. Could you please correct this.
I did not order any thing from you and I want my 78. 06 refunded to me like now. If I do not hear from you I will contact the network and have you suspended from the Internet.
I was billed $89. 95 for something ? I don`t know what or who you are. All I know is you took money from my Paypal account without my permission. In my opinion, this is theft.
I am trying to get the activation code and your site says it came in a e-mail. Well, I didn't receive it. I need that code to activate. The image code is WZPJ.
I have received an email thanking me for my purchase of Iobit products that i have not purchased totaling £69. 97 please can you tell me how this occurred?Yours SincerelyPam Leigh.
Dear Sir, I would like to inform you a fraud transaction was made from my ICICI debit card to your account and said transaction ID is vin/Avangate*se/20150131122639/0 amounted to INR Rs. - 12, 720/- (Twelve thousand Seven Hundred Twenty Only) on 31st Jan 2015 at about 12"26 IST. I am surprised and your company name known to me first time when such type fraud transaction was made. You are requested to refund my whole amount within seven day failing which i do not have any option to file/ lodged criminal case against your organization. This is for your information for your god perusal. Thanking you. Subhendu KumarLal Advocate, High Court, Calcutta.
I just got the same fraud transaction from vin Avangate on 11-04-2015 19:02:30.
I bought a copy of Spotmau more than a month ago. I have not received the product so I need to get the item I ordered and paid for or a refund. If no response in the next couple days I will be contacting the Maryland State Attorney's office.
I received a call from pcservice24x7, informing me that my computer had been hacked by Russians, who would have access to my banking data and could deplete my bank accounts without my knowing it. This company help in the past with keeping my computer up to date,, but recently had not renewed my agreement with them. They moved rather quickly and had access to my computer. Within minutes I was told that my computer would be protected and I should not fear. Eventually the cost for this service amounted to over $2800 US. I have informed by Credit Card company who is assisting me in disputing this transaction. I initially agreed with that company to a $1, 000 fee which would give me life-time computer service, however, I no longer have confidence in this company and I want the entire amount charged on my credit card to be reversed. I have purchased security software from your company, IOBIT.
My first call I was cut off. My second call I got voice mail, which was full. I'll try again later.
Called to have several viruses removed from computer. First, I was quoted $399. 00 to install program and removed viruses. Kept going up until price was $1499. 00. Told them to cancel and they refused. Ran it through bank account. Very dissatisfied with techs and company. Maggie Smith.
My credit card was charged $29. 99 for services which I did not purchase or authorize. Refund the money to the account in which you took it and remove whatever software you may or may not have downloaded on my computer, Sincerely PhilipSmith.
My purchase of Bitdefender 2015 indicated it was for up to three computers. I have another computer on my net and I wish to install Bitdefender on it. How do I do it?
My computer was hacked screen frozen- with number (1-800-587-9155) directing me to call immediately- this number led me to Computer Fix.com- las Vegas Nevada. The technicians were foreign - i could barely understand them- reported that I had a serious security breach- could fix it for 269. 99. They were dishonest in that they informed me that this could not be resolved at my place of purchase of my computer- which was brand new. I agreed to allow them to fix it. Instead I was infected with a virus and they downloaded worthless software. My computer would not open up the next morning. I took it to the technicians at Best Buy- where they cleaned it of the virus and took off the software. My credit card was charged by your company $269. 99. I wish to be refunded as i do not wish to do business with you or Computer Fix Inc. Because it was a scam.
I was charged $29. 95 through my debit card today. I have no idea who you are. Bank notified.
I need to register my Itranfer program, but do not a numberto put down bought last night, but do not know where serialnumber is to register please help thank Mary Rodriguez.I also have a sever hearing problem so can not call only do email or text. Thank you.
You guys debited my account for two payments of $49. 95 each and I did not order your services. I would like my money back and I do not want anymore charges on my statement. Thank you.
I purchased a 2-year 24/7 tech-on-line support for my laptop and desktop. The phone number Voice requested a number in an email on the desktop computer, which I have at home. After I could not provide the number, I was instructed to send a description of my issue to avangate and they would forward it to the software seller for resolution. This situation is a substantial disappointment, because I will not return to home for six days. And my laptop is very corrupted.
RE: order number is 32659882. I want a refund on this program because I cannot install it. The instructions for install are very, very poor Dr. FredOlson.
You made two charges of $49. 95 each on 11/22/2014 to my checking account and I did not authorize this. I made no kind of purchase and I would like them removed immediately.
Did not authorize payment of $49. 95 to b charged to my account please refund me.
I have made a transaction for mobipast application via Avangate, but did not enter the password. Still my amount got deducted. Please refund it back.
We have a bill dated 28.7.2014 from Avangate* iola.com for $249. 95 with number 650-963-570 CA. We do not know what the service is or what it does. Then we got another bill 11/07/2014 for $14. 95 and do not know what that is about. I think this is for help cleaning up my computer and I need more help doing this.
On 29/05/2014 i was billed for a renewal of the next year for which i did not ask for nor placed an order as you said. I did so on 28/05/2014 neither did i give permission to use my credit card information (you used my previous year info to generate a new payment). So please contact me and reverse the payment as i am about to report this incident the order reference number you sent me suggesting i ordered on is (28568607).
Hi, I purchased your karpengenerator and fuel saver in August or September. at that time my computer crashed and i didn't know. also i think i had the email sent to email@example.com it should have been firstname.lastname@example.org. If you would check for me and resend i would be grateful.
Name: Vic Jormakka
email address: email@example.com
product: DVDFab 9:
I am having difficulty downloading the license keys/codes