Avangate Customer Service Information & Exploration



(650) 249-5280, (678) 666-2660
555 Twin Dolphin Drive, Suite 155, Redwood City, California 94065, United States.support@avangate.comwww.avangate.com

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Avangate Exploration


Avangate is a Dutch company which provides eCommerce business solutions. The Multinational Company has established its head office in Amsterdam, The Netherlands. The Company has also opened administrative offices in Bucharest, Romania and Redwood Shores, California. Its ecommerce Solutions are used by various companies such as Online Service Providers, Software Companies and many other IT companies. These solutions are helpful to improve the business through many channels and models. Avangate had started operations in 2006. Initially, It was a division of GECAD family of companies. The Company was purchased by Francisco Partners in 2013. Francisco Partners is a private firm which is best known for investments in technology related services. In 2007, the company has opened its first international office in San Francisco, United States. Avangate provides modular and protected ecommerce foundations. Its ecommerce solutions make the companies cable to quickly reach customers and take new models. The company has the operations in North America, Western Europe and Eastern Europe. Avangate has approximately 100 employees. The Company was rewarded with CODiE award and was also chosen as Gartner. It is also recognized as Red Herring Europe Top 100 Winner.

Customer Contact Numbers Of Avangate


Avangate is prominent eCommerce business solution and it has devised comprehensive customer care support to assist the passage of customer grievances. For further details customers can contact with representatives of Avangate on below enlisted numbers.
For International Customers
Phone: +31 88 000 0008
For USA & Canada Customers
Phone: (650) 963 - 5701
International 24/7 Hotline
Phone: (650) 249-5280
Additional contact Number for Support
Phone: (678) 666-2660
Email: info@avangate.com

Job Opportunity At Avangate


Avangate is robust eCommerce web portal and it is thoroughly passionate to engage the high qualified and energetic youths in its industrial sector. For further details the desirous job seekers can follow the link: http://www.avangate.com/about-us/careers/.

Facilities Empowered By Avangate


Avangate is mercurial eCommerce web portal undertaking and it was initiated in the year 2006 and its headquarters is located in Redwood City, California, United States. Avangate is prominent eCommerce portal and it prompts software, SaaS, and online services undertaking manages digital commerce, global payments and subscription billing for direct and channel sales. For the convenience of its customers, Avangate offers various services such as risk and anti-fraud system, tax and VAT compliance and financial projects and much more. Further more Avangate is offering various products for customers that are mentioned below.
  • Digital Software Delivery
  • Subscription Commerce
  • Recurring Revenue



   

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Avangate User Queries

Customer care female
Marie.hudsonJul 19, 2016

ON MARCH 31 2015 WAS CALLED BY Avangate SAYING MY COMPUTER WAS INFECTIC BY A VIRUS ON THE COMPUTER THEY COULD FIX PRESS WINDOWS KEY AND CTRL AND PUT IN A CODE ON MY COMPUTER PAID 14. 99 TO FIX IT SO NEXT TIME 200. 00 ON MY TO CONTACT MY CREDIT CARD HAVE NOT BEEN MAY 26 2016 NOT ANWER THE PHONE CALL IM A SENIOR PERSONAL I CANT AFFORD LOSE MONEY last antimarwarel.

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Customer care male
SoulierJul 12, 2016

Hello,

I saw on my account two deductions, but I didn't order anything in your company with my credit card. Here are the amount of the deductions (35. 99 euros and 17. 92 euros). You took it on 07/07 in my bank. Please could tell me what I was supposed to buy for that total?
Thanks to send me an answer. You took off my account without my agreement so I want that you credit my account please. Moreover, I didn't send you my credit card number so how can you debit my account?

Best Regards

M. Soulier .

Reply
Customer care male
John Townleyq7cjJun 04, 2016

Yesterday 6/22016 i filled out all the necessary form to get my PC covered as of this date no word from you. In a day or so i will check with my bank and see if the money was taken from my account.

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Customer care female
Nancy WillseyJun 01, 2016

Why am i being billed$29. 99 ? what i had purchased, Systems Mechanic and fee was good for the life of my computer. I still have paper work.

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Customer care male
William A. PaarMay 24, 2016

I was disconnected I wish to cancel my order with Avangate. Original order was 38887134. Cancel out my Auto-renewal feature.

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Customer care male
David KoppMay 19, 2016

I have received my bank statement and there seems to be a major discrepancy of a unknown purchase totaling $199. 95 to a program as IOLO systems mechanic and I know that this is not right by any means. I never purchased any thing from them Avangate at that price. What's going on? I NEED A QUICK ANSWER ON THIS.

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Avangate Customer Service Care Phone Number 263691
Matt J LombardiMay 06, 2016

I cannot find my activation key for WPS Office and I need to reinstall it. I didn't download it, I got it from Fry's Electronics. I did register for the beta online transfer service. Please send me a copy of my activation code.

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Avangate Customer Service Care Phone Number 262415
Candace HundleyApr 20, 2016

I bought WPS thru Avongate. Somehow, I have locked a document and have no idea how to unlock it.

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Avangate Customer Service Care Phone Number 257988
Bruce A GraingerMar 14, 2016

I contacted you refund service last month about a refund on two orders, they were foriobit malware fighter three pro, also advanced system care nine pro. I was to get a refund for both, but it still has not been refunded as of today March 14 2016. My e-mail address is brucegrainger@yahoo.com the total for both is $24. 76 for the Advanced systemcare nine pro, and $19. 95 for Iobit malware fighter three pro for a total of $44. 71. THANK YOU, Bruce A Grainger .

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Customer care female
marvin bottumSep 25, 2015

I want to cancel all of my programs with this company. I have requested my refunds through the India locations and they keep wiving me excusses as to when I will be credited back. First etimate was 8 to 10 business days, then 5 days, and as of today another 5 days due to an Indian holiday. as of today i have payed them $1549 and no reply. I feel this is a major scam.

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Avangate Customer Service Care Phone Number 235251
Pravin SononeAug 13, 2015

Money has been debited from my account. Please explain and refund immediately and I'm police officers Rs. 2568 please refund.

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Avangate Customer Service Care Phone Number 229622
JoanJun 04, 2015

Called by I Yogi for billing auto renew, they refused to accept No for an answer, finally agreed and were to send confirmation instead they charged my credit card which has been disputed. Will not do any business with them again as they are too hard to deal with.

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Customer care female
Joanne PrangeApr 03, 2015

I would like to cancel my subscription ordered on Feb 20th. with a total refund. the service i was promised is not satisfactory and i was never sent an e-mail with a order

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Customer care female
Judy SimpsonMar 24, 2015

I was double billed for the same product. Once on my US Paypal on Jan. 30th the other time on my Canadian Paypalin the beginning of January. I could not have ordered anything late in January as I was out of the country then.

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Customer care male
Kenneth LoseyMar 16, 2015

Last March(2014) you charge me for three copies of advanced system care, witch I canceled and you refunded. Now you are trying to bill me for the same three copies that I canceled. Could you please correct this.

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Customer care female
Sandra MedlinMar 10, 2015

I did not order any thing from you and I want my 78. 06 refunded to me like now. If I do not hear from you I will contact the network and have you suspended from the Internet.

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Customer care male
Brian PoundMar 01, 2015

I was billed $89. 95 for something ? I don`t know what or who you are. All I know is you took money from my Paypal account without my permission. In my opinion, this is theft.

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Customer care male
Ric SarkovitzFeb 24, 2015

I am trying to get the activation code and your site says it came in a e-mail. Well, I didn't receive it. I need that code to activate. The image code is WZPJ.

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Customer care female
Mrs Pamela Ann LeighFeb 21, 2015

I have received an email thanking me for my purchase of Iobit products that i have not purchased totaling £69. 97 please can you tell me how this occurred?Yours SincerelyPam Leigh.

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Customer care male
Subhendu Kumar LalFeb 16, 2015

Dear Sir, I would like to inform you a fraud transaction was made from my ICICI debit card to your account and said transaction ID is vin/Avangate*se/20150131122639/0 amounted to INR Rs. - 12, 720/- (Twelve thousand Seven Hundred Twenty Only) on 31st Jan 2015 at about 12"26 IST. I am surprised and your company name known to me first time when such type fraud transaction was made. You are requested to refund my whole amount within seven day failing which i do not have any option to file/ lodged criminal case against your organization. This is for your information for your god perusal. Thanking you. Subhendu KumarLal Advocate, High Court, Calcutta.

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Customer care male
Edmond Replied Apr 11, 2015

I just got the same fraud transaction from vin Avangate on 11-04-2015 19:02:30.

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Customer care male
Delgado RobinsonFeb 03, 2015

I bought a copy of Spotmau more than a month ago. I have not received the product so I need to get the item I ordered and paid for or a refund. If no response in the next couple days I will be contacting the Maryland State Attorney's office.

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Customer care male
Edward F MagrasFeb 02, 2015

I received a call from pcservice24x7, informing me that my computer had been hacked by Russians, who would have access to my banking data and could deplete my bank accounts without my knowing it. This company help in the past with keeping my computer up to date,, but recently had not renewed my agreement with them. They moved rather quickly and had access to my computer. Within minutes I was told that my computer would be protected and I should not fear. Eventually the cost for this service amounted to over $2800 US. I have informed by Credit Card company who is assisting me in disputing this transaction. I initially agreed with that company to a $1, 000 fee which would give me life-time computer service, however, I no longer have confidence in this company and I want the entire amount charged on my credit card to be reversed. I have purchased security software from your company, IOBIT.

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Customer care male
Mark SatherJan 31, 2015

My first call I was cut off. My second call I got voice mail, which was full. I'll try again later.

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Customer care female
Maggie SmithJan 18, 2015

Called to have several viruses removed from computer. First, I was quoted $399. 00 to install program and removed viruses. Kept going up until price was $1499. 00. Told them to cancel and they refused. Ran it through bank account. Very dissatisfied with techs and company. Maggie Smith.

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Customer care male
Philip SmithJan 09, 2015

My credit card was charged $29. 99 for services which I did not purchase or authorize. Refund the money to the account in which you took it and remove whatever software you may or may not have downloaded on my computer, Sincerely PhilipSmith.

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Customer care male
Arnold LewisJan 02, 2015

My purchase of Bitdefender 2015 indicated it was for up to three computers. I have another computer on my net and I wish to install Bitdefender on it. How do I do it?

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Customer care female
Anne CargillDec 23, 2014

My computer was hacked screen frozen- with number (1-800-587-9155) directing me to call immediately- this number led me to Computer Fix.com- las Vegas Nevada. The technicians were foreign - i could barely understand them- reported that I had a serious security breach- could fix it for 269. 99. They were dishonest in that they informed me that this could not be resolved at my place of purchase of my computer- which was brand new. I agreed to allow them to fix it. Instead I was infected with a virus and they downloaded worthless software. My computer would not open up the next morning. I took it to the technicians at Best Buy- where they cleaned it of the virus and took off the software. My credit card was charged by your company $269. 99. I wish to be refunded as i do not wish to do business with you or Computer Fix Inc. Because it was a scam.

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Customer care female
Colleen CroninDec 23, 2014

I was charged $29. 95 through my debit card today. I have no idea who you are. Bank notified.

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Customer care female
Mary RodriguezDec 20, 2014

I need to register my Itranfer program, but do not a numberto put down bought last night, but do not know where serialnumber is to register please help thank Mary Rodriguez.I also have a sever hearing problem so can not call only do email or text. Thank you.

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Customer care female
ConnieDec 13, 2014

You guys debited my account for two payments of $49. 95 each and I did not order your services. I would like my money back and I do not want anymore charges on my statement. Thank you.

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Customer care male
Jim ClemansNov 27, 2014

I purchased a 2-year 24/7 tech-on-line support for my laptop and desktop. The phone number Voice requested a number in an email on the desktop computer, which I have at home. After I could not provide the number, I was instructed to send a description of my issue to avangate and they would forward it to the software seller for resolution. This situation is a substantial disappointment, because I will not return to home for six days. And my laptop is very corrupted.

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Customer care male
Fred OlsonNov 24, 2014

RE: order number is 32659882. I want a refund on this program because I cannot install it. The instructions for install are very, very poor Dr. FredOlson.

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Customer care female
Cr BartlettNov 23, 2014

You made two charges of $49. 95 each on 11/22/2014 to my checking account and I did not authorize this. I made no kind of purchase and I would like them removed immediately.

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Customer care female
Jami SpoonerNov 21, 2014

Did not authorize payment of $49. 95 to b charged to my account please refund me.

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Customer care female
Priti KaurNov 20, 2014

I have made a transaction for mobipast application via Avangate, but did not enter the password. Still my amount got deducted. Please refund it back.

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Customer care male
Richard BarrNov 12, 2014

We have a bill dated 28.7.2014 from Avangate* iola.com for $249. 95 with number 650-963-570 CA. We do not know what the service is or what it does. Then we got another bill 11/07/2014 for $14. 95 and do not know what that is about. I think this is for help cleaning up my computer and I need more help doing this.

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Customer care male
C.J. COERTZEJun 06, 2014

On 29/05/2014 i was billed for a renewal of the next year for which i did not ask for nor placed an order as you said. I did so on 28/05/2014 neither did i give permission to use my credit card information (you used my previous year info to generate a new payment). So please contact me and reverse the payment as i am about to report this incident the order reference number you sent me suggesting i ordered on is (28568607).

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Customer care male
bill hoytOct 19, 2013

Hi, I purchased your karpengenerator and fuel saver in August or September. at that time my computer crashed and i didn't know. also i think i had the email sent to hoytcustomcue@yahoo.com it should have been hoytcustomcues@yahoo.com. If you would check for me and resend i would be grateful.

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Customer care male
VicSep 21, 2013

Name: Vic Jormakka
email address: vjormakka@sympatico.ca
order#:20284962
product: DVDFab 9:

I am having difficulty downloading the license keys/codes

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