I purchased some items from your Atlantis shop in Royal Towers on my way home to UK and found when I got home two of the items are faulty. Can you please inform me as to whom I contact and how I return these items. I am not impressed that one item that had pen marks on one side was in a bag which hid the damage. I also purchased a bracelet and the safety catch is faulty.
My name is Orly Gal and I have a child, named Teva who was born pre-mature with complexities and got some toxic antibiotics. She suffers as a result from a lot of medical problems and complications.Among them is deafness. Due to a huge amount of medical expenses we can’t afford going to vacation. Teva’s dream as she has expressed lately in my ears is to go to the Atlantics. Problem is that we can’t afford it. Due to our financial condition we would like your considerations in giving us special rate. We saw that at the moment you offer a rate of $149 per room in addition to all kinds of credits. We would like to ask for your generosity by giving us this price. We (myself and the child) wish to come to your place in February (any time between February 8th and February 28th can work for us). We need a room for two for a week and ask for a rate of $149 per night per room and some credits to use for food. Your generosity would be appreciated ThanksOrly Gal 6462855870