I placed an order number 1303861 on January 1st with theartsyone and have tried contacting them at firstname.lastname@example.org. The payment has cleared and I have not received the product or heard anything from them. Is there any other contacts for them or is there a way I can receive a refund?
No complaints except that I could not find this number on the Artfire website. I was being billed for two old accounts that I had forgotten about. The only way to get to telephone support is if you are a seller,, but the one account I do use is a buyer account and I couldn't remember the sign-in info for the two seller accounts. This website was a life saver. The Artfire customer service rep was able to locate both unused accounts and cancel them. Thanks.
I am trying to list new items for sale and my photos will not upload. When I choose "beam them up", only the first photo gets beamed (blue line under it), but the photo won't show up like usual and none of the other photos get beamed up.
It was working perfectly for all my other photos within the last couple of weeks, but now it does not work.