I bought a pair of the Ariat M4 deadrun jeans wore them for one day when I went to take them off that night the button pulled out of the material like the back on the button was not big enough. I took them back to the store and they said they would have to order me a new pair because they were out of my size 36x36. You would think a pair of 80 dollar jeans would last longer than one day.
I purchased some Ariat tall boots and the heel fell off. My local tack store got in touch and sent the boots back to you to be fixed or exchanged. I received them about a month ago "repaired" and am at a CDI and the heel fell off, AGAIN after being repaired by you. I bought these boots since my first Ariat boots lasted over four years with daily use and loved them. But now i need to go down centerline with duct tape since the repair was also faulty. I do not have another pair off tall boots. Tried calling, but your offices are closed. I am in a pinch here and hope that Ariat will be able to respond. Thank you.
i purchased a pair of ariat boots for my grandaughter for christmas last year they have literally fell apart what is the warranty on this boot? my name is debbie gouker and they were purchased in November of 2012. Can you help us???? she is in need of another pair of boots and I am a little leary of another pair of ariat boots. we have purchased in the past and they worn very well i am thinking this pair may have been defective please let me know
Debbie gouker 301 416 0173