I bought two televisions of the Apex brand. Both have lost picture, but still have audio. The first one I shipped back to you and you gave me a new television because the defect could not be repaired. Now the other is doing the exact same thing, audio, but no picture. I do not believe I will be buying any more of your product.
This company does not offer support for the products that are sold with their names on it. I have a model LD4088 LCD TV and they offer no help in solving a problem. Instead, they send you to a fictional company called kcpi, phone number 909-861-2929, which can not be contacted. Go to kcpi web site and it is a go daddy site with no information on it. This is totally unacceptable. I will contact the MN attorney general's office and file a complaint against them. Maybe they will no longer be able to sell products of questionable quality which they refuse to support.
They forwarded me to one 888 777 0450 which was a scam number. They tried to sell me a cruise. Apex customer service is crap.
Apex 32" TV wont turn on. Blue standby light comes on,, but thats it. No noises, clicks, buzzes, or burning smells. No visible damage is present. Any thoughts?
Bought 13 Tvs in Sept 2014 and already three have broken I do not know if I have a faulty batch, but am really disappointed this should not be happening, they are in a motel and are not used on a regular basis like they are at home
I bought a 19 inch Apex LCD TV for my mother-in-law less than two years ago and now it will not turn on. I have tried plugging into other outlets and pressing the power button on the unit and nothing at all happens. I looked up the customer service phone number on-line and was told to call a different number. When I called that number I could not understand a single word the person was saying.
The remote control on my Apex digital converter box 008-07-1670 has gone out. The converter itself works fine, it's simply the remote won't do anything. And it is not power because I changed the batteries twice. I remember others posting about how they were having problems posted about these remotes. Is is possible to get a replacement?
The picture on my ld4086 TV is not correct. It is in zoom mode in all four picture settings. Each setting presents a different format, but all have too much zoom. Heads and faces are cut off at the top and bottom.
My apex TV that i purchased last November at the giving sale at target gets lines thru the picture then the screen goes black, but there is still sound. You have to turn TV off wait a minute then turn back on, Works for a little bit then blacks out again. This TV was only you ed from giving, Till April, We are snowbirds.
I have an APEX TV that has become locked? The remote is not working to unlock it, anyone know of another way to remove the parental lock from it? This is very frustrating and I haven't done anything different when turning the TV on/off? I do not have the owners manual as I have had the TV for about ten years. ANy suggestions would be greatly appreciated.